Minimum six (6) years of experience in knowledge management, content development, customer support, or related operational environments. * Experience with CRM and knowledge management platforms ...
Minimum six (6) years of experience in knowledge management, content development, customer support, or related operational environments. * Experience with CRM and knowledge management platforms ...
... operations, orMarTechinitiatives - Understanding of reusable content models and structured content practices -Conversantwith content management systems and digital platforms -Proven success with ...
... operations, orMarTechinitiatives - Understanding of reusable content models and structured content practices -Conversantwith content management systems and digital platforms -Proven success with ...
... operations in financial services and beyond are doing, identifying where they fall short, and ... At least 5 years of people management experience. Preferred Qualifications: * 15+ years of ...
... operations in financial services and beyond are doing, identifying where they fall short, and ... At least 5 years of people management experience. Preferred Qualifications: * 15+ years of ...
Content Manager, Student Programs
$71K - $89K/yr
The Content Manager, Student Programs is responsible for communicating our mission to stakeholders ... internal Operation Smile teams. This role will be the primary creative director for Student ...
Content Manager, Student Programs
$71K - $89K/yr
The Content Manager, Student Programs is responsible for communicating our mission to stakeholders ... internal Operation Smile teams. This role will be the primary creative director for Student ...
Manager, Compliance & Education
Richmond, VA · On-site +1
$170K/yr
Ensure all education content reflects current compliance interpretations and product behavior LMS & Content Operations * Own ongoing management of the Learning Management System * Manage learner ...
Manager, Compliance & Education
Richmond, VA · On-site +1
$170K/yr
Ensure all education content reflects current compliance interpretations and product behavior LMS & Content Operations * Own ongoing management of the Learning Management System * Manage learner ...
Technical Project Manager
Reston, VA · On-site +1
Manage technical project execution across website maintenance, Drupal/WCMS development, content updates, web operations, testing, data visualization, analytics, and infrastructure coordination.
Quick apply
Technical Project Manager
Reston, VA · On-site +1
Manage technical project execution across website maintenance, Drupal/WCMS development, content updates, web operations, testing, data visualization, analytics, and infrastructure coordination.
Technical Project Manager
Reston, VA · On-site
Manage technical project execution across website maintenance, Drupal/WCMS development, content updates, web operations, testing, data visualization, analytics, and infrastructure coordination.
Technical Project Manager
Reston, VA · On-site
Manage technical project execution across website maintenance, Drupal/WCMS development, content updates, web operations, testing, data visualization, analytics, and infrastructure coordination.
Technical Project Manager
Reston, VA · On-site +1
Manage technical project execution across website maintenance, Drupal/WCMS development, content updates, web operations, testing, data visualization, analytics, and infrastructure coordination.
Technical Project Manager
Reston, VA · On-site +1
Manage technical project execution across website maintenance, Drupal/WCMS development, content updates, web operations, testing, data visualization, analytics, and infrastructure coordination.
Technical Project Manager
Reston, VA · On-site +1
Manage technical project execution across website maintenance, Drupal/WCMS development, content updates, web operations, testing, data visualization, analytics, and infrastructure coordination.
Technical Project Manager
Reston, VA · On-site +1
Manage technical project execution across website maintenance, Drupal/WCMS development, content updates, web operations, testing, data visualization, analytics, and infrastructure coordination.
Senior Manager for Operations Improvement
Vienna, VA · On-site
$90K - $180K/yr
Manages content management initiatives by evaluating and prioritizing content requests; designing ... the operational strategy to simplify processes; providing guidance and expertise on company ...
Senior Manager for Operations Improvement
Vienna, VA · On-site
$90K - $180K/yr
Manages content management initiatives by evaluating and prioritizing content requests; designing ... the operational strategy to simplify processes; providing guidance and expertise on company ...
Content writer
Richmond, VA · On-site
Create and manage comprehensive documentation such as standard operating procedures (SOPs), job ... Stay up to date on operational changes and ensure all content is current and relevant. Create and ...
Content writer
Richmond, VA · On-site
Create and manage comprehensive documentation such as standard operating procedures (SOPs), job ... Stay up to date on operational changes and ensure all content is current and relevant. Create and ...
(USA) Senior Manager, Operations Improvement - Licensed
Abingdon, VA · On-site
$90K - $180K/yr
Manages content management initiatives by evaluating and prioritizing content requests; designing ... the operational strategy to simplify processes; providing guidance and expertise on company ...
(USA) Senior Manager, Operations Improvement - Licensed
Abingdon, VA · On-site
$90K - $180K/yr
Manages content management initiatives by evaluating and prioritizing content requests; designing ... the operational strategy to simplify processes; providing guidance and expertise on company ...
Manages content management initiatives by evaluating and prioritizing content requests; designing ... the operational strategy to simplify processes; providing guidance and expertise on company ...
Manages content management initiatives by evaluating and prioritizing content requests; designing ... the operational strategy to simplify processes; providing guidance and expertise on company ...
CONTENT DEVELOPER II
Blackstone, VA · On-site
$67K - $86K/yr
FLIGHT OPERATIONS TRAINING MANAGER CLASSIFICATION: EXEMPT CLEARANCE: SECRET LOCATION: BLACKSTONE, VA Job Summary: The Content Developer II is responsible for the continued buildup and development of ...
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CONTENT DEVELOPER II
Blackstone, VA · On-site
$67K - $86K/yr
FLIGHT OPERATIONS TRAINING MANAGER CLASSIFICATION: EXEMPT CLEARANCE: SECRET LOCATION: BLACKSTONE, VA Job Summary: The Content Developer II is responsible for the continued buildup and development of ...
Responsibilities : • Supports administration and day-to-day operation of content management systems used to store, manage, and publish program documentation and digital content. • Assists with ...
Responsibilities : • Supports administration and day-to-day operation of content management systems used to store, manage, and publish program documentation and digital content. • Assists with ...
Then a Capital One Customer Operations role may be the role for you! To be eligible for this role ... and manage agent content experiences. We need folks like you who find this exciting and want to ...
Then a Capital One Customer Operations role may be the role for you! To be eligible for this role ... and manage agent content experiences. We need folks like you who find this exciting and want to ...
Then a Capital One Customer Operations role may be the role for you! To be eligible for this role ... and manage agent content experiences. We need folks like you who find this exciting and want to ...
Then a Capital One Customer Operations role may be the role for you! To be eligible for this role ... and manage agent content experiences. We need folks like you who find this exciting and want to ...
Sr Content writer
Mclean, VA · On-site
... content updates ... Candidate must have change management experience, strong operational coordination / logistics ...
Sr Content writer
Mclean, VA · On-site
... content updates ... Candidate must have change management experience, strong operational coordination / logistics ...
Then a Capital One Customer Operations role may be the role for you! To be eligible for this role ... and manage agent content experiences. We need folks like you who find this exciting and want to ...
Then a Capital One Customer Operations role may be the role for you! To be eligible for this role ... and manage agent content experiences. We need folks like you who find this exciting and want to ...
Content Writer [Hybrid Work]
Richmond, VA · On-site
Create and manage comprehensive documentation such as standard operating procedures (SOPs), job ... Stay up to date on operational changes and ensure all content is current and relevant. Create and ...
Content Writer [Hybrid Work]
Richmond, VA · On-site
Create and manage comprehensive documentation such as standard operating procedures (SOPs), job ... Stay up to date on operational changes and ensure all content is current and relevant. Create and ...
Manager Content Operations information
See Virginia salary details
$15.01 - $20.63
10% of jobs
$25.71 is the 25th percentile. Wages below this are outliers.
$20.63 - $26.24
17% of jobs
The median wage is $31.38 / hr.
$26.24 - $31.85
26% of jobs
$31.85 - $37.46
17% of jobs
$40.89 is the 75th percentile. Wages above this are outliers.
$37.46 - $43.07
10% of jobs
$43.07 - $48.68
6% of jobs
$48.68 - $54.29
4% of jobs
$54.29 - $59.91
2% of jobs
$59.91 - $65.52
2% of jobs
$65.52 - $71.13
3% of jobs
$71.13 - $76.74
3% of jobs
$15
$38
$76
How much do manager content operations jobs pay per hour?
What does a Manager Content Operations do?
What are the key skills and qualifications needed to thrive as a Manager Content Operations, and why are they important?
What is the difference between Manager Content Operations vs Content Strategist?
| Aspect | Manager Content Operations | Content Strategist |
|---|---|---|
| Primary Focus | Overseeing content workflows, processes, and team management | Developing content plans, themes, and overall content direction |
| Required Skills | Project management, team leadership, content management systems | Market research, audience analysis, content planning |
| Work Environment | Collaborates with content teams, editors, and production staff | Works with marketing, branding, and creative teams |
| Common Usage | Used in organizations managing large content operations | Used in marketing and branding departments for content planning |
The Manager Content Operations focuses on managing content workflows and teams, ensuring efficient content production. In contrast, the Content Strategist concentrates on planning and developing content strategies aligned with brand goals. Both roles are essential but serve different functions within content creation and management processes.
How does a Manager Content Operations collaborate with editorial, marketing, and technical teams to deliver content effectively?

Remote Content Research Manager ( Call Center)
Arlington, VA • On-site, Remote
Full-time
Posted 26 days ago
Job description
Duties:
• Lead the research, development, organization, and maintenance of knowledge base content.
• Supervise Content Research Analysts and assign daily work activities.
• Review customer escalations and coordinate research efforts to resolve complex inquiries
• Evaluate system enhancements and provide feedback on CRM, knowledge management, and customer service technologies.
• Analyze customer trends and recommend improvements to content, workflows, and business processes.
• Collaborate with subject matter experts to validate and improve customer-facing information.
• Perform additional duties as assigned
Requirements
- Bachelor's degree from an accredited institution.
- Minimum six (6) years of experience in knowledge management, content development, customer support, or related operational environments.
- Experience with CRM and knowledge management platforms preferred.
- Excellent leadership, communication, organizational, and stakeholder management skills.
- Must meet security eligibility requirements.
Benefits
TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.
About TechOp Solutions International
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Arlington, VA, US
Year founded
2005