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Manager Consumer Jobs in Utah (NOW HIRING)

Manage relationships with external data and analytics partners supporting customer intelligence ... across Consumer Bank analytics deliverables. * Partner with Compliance, Risk, Finance, and ...

Consumer Loan Underwriter Industry : Solar Financial Services Location (city, state): Salt Lake ... Strong organizational and time-management skills with the ability to balance multiple competing ...

Consumer Loan Processor

Ogden, UT · On-site

$18.50 - $23.25/hr

Cultivate and effectively manage long-term, trusting relationships. * Provide consistent member follow-up. * Process inbound consumer loan applications. * Pair corresponding credit union products and ...

Consumer Loan Processor

South Weber, UT · On-site

$17.50 - $21.75/hr

Cultivate and effectively manage long-term, trusting relationships. * Provide consistent member follow-up. * Process inbound consumer loan applications. * Pair corresponding credit union products and ...

Consumer Advocacy Response Team Member Happen Bank (formerly LendingClub) is built around a simple ... Manage executive complaints and other escalated concerns, ensuring each case receives a timely ...

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Manager Consumer information

What does a manager consumer do?

A Manager Consumer is responsible for overseeing consumer-related operations within a company, ensuring customer satisfaction, and managing teams that interact with clients or customers. They analyze consumer trends, develop strategies to improve the customer experience, and coordinate with other departments to implement consumer-focused initiatives. Their role often includes monitoring feedback, resolving escalated issues, and driving sales or service improvements based on consumer insights.

What are the key skills and qualifications needed to thrive as a manager consumer, and why are they important?

To thrive as a Manager Consumer, you need strong leadership, analytical, and customer-focused skills, often supported by a bachelor's degree in business or a related field. Familiarity with CRM systems, data analysis tools, and project management software is typically required. Exceptional communication, problem-solving abilities, and team motivation skills help you stand out in this role. These competencies ensure effective team management, data-driven decision-making, and high-quality consumer experiences in a competitive marketplace.

How does a manager consumer typically collaborate with other departments to enhance customer experience?

A Manager Consumer frequently works cross-functionally with teams such as marketing, product development, sales, and customer service to improve the overall customer journey. They often coordinate meetings and strategy sessions to align on consumer insights, address pain points, and implement initiatives that drive customer satisfaction. Effective communication and project management skills are essential, as these collaborations require balancing multiple priorities while ensuring that consumer needs remain central to all initiatives.

What is the difference between Manager Consumer vs Customer Service Manager?

AspectManager ConsumerCustomer Service Manager
Required CredentialsBachelor's degree in marketing, business, or related field; experience in consumer marketingBachelor's degree; experience in customer service or support roles
Work EnvironmentMarketing departments, consumer-focused teams, corporate officesCustomer support centers, retail environments, corporate offices
Industry UsageRetail, FMCG, consumer electronics, and related sectorsRetail, telecommunications, hospitality, and service industries
Common Search/ComparisonYesYes

The Manager Consumer focuses on marketing strategies, consumer insights, and brand engagement, while the Customer Service Manager oversees customer support operations, ensuring customer satisfaction and resolving issues. Both roles require strong communication skills and industry knowledge but differ in their primary functions and work environments.

What are popular job titles related to Manager Consumer jobs in Utah?

For Manager Consumer jobs in Utah, the most frequently searched job titles are:

What cities in Utah are hiring for Manager Consumer jobs?

Cities in Utah with the most Manager Consumer job openings:

Consumer Lending Sales Manager

Cyprus Credit Union

West Jordan, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Cyprus Credit Union rating

7.7

Company rating: 7.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

Cyprus Credit Union of Salt Lake City, UT is seeking to hire a Consumer Lending Sales Manager. Are you a rockstar who has a strong work ethic and embodies what credit unions stand for? Are you interested in starting a career with an exciting and respected financial institution that offers opportunities for comradery, professional growth, and advancement? If so, please read on!

The future of Cyprus Credit Union is only as bright as our team. We employ a team of like-minded banking professionals. In order to attract and retain quality talent, we offer competitive pay, and comprehensive benefits, provide opportunities for employee advancement, share resources for career development, and encourage a work-hard/play-hard lifestyle. Additionally, we value diversity, volunteering for our communities and taking steps to do our part in reducing our carbon footprint.

As the Consumer Lending Sales Manager you will earn a competitive pay depending on your experience and qualifications with the opportunity for bonuses and incentives. We also offer employees the following comprehensive benefits:

  • Health, dental, life, and vison insurance plans
  • 401k and retirement savings plan
  • 12 paid holidays
  • Paid day off for your birthday
  • PTO that will start accumulating on day one
  • Earn additional PTO when you volunteer in the community
  • Competitive tuition reimbursement

Due to our "Most loved" atmosphere, Cyprus Credit Union was named one of the BEST credit unions to work for in 2020 to 2025!

Here at Cyprus we value the success and rewards that come as we learn and grow together! Through our "career pathing "programs we offer continuous trainings that can provide you with opportunities in advancement. If this sounds like something you have been waiting for, don't hesitate apply now to start your future with Cyprus!

A DAY IN THE LIFE AS A CONSUMER LENDING SALES MANAGER

This position will oversee the consumer lending sales function of the credit union. They will provide training and support as necessary to all employees involved with consumer lending and Sales Team to achieve high service quality, lending accuracy and meet sales expectations. They also recommend rate changes, new products or product enhancements when necessary. They ensure that such credit operations are in accordance with established policies, procedures, and legal requirements, and result in maximum volume, appropriate profit, and minimum delinquency ratios. The sales manager coordinates with Direct Consumer Lending and Outbound to oversee sales opportunities including Gap, MMP and promotions, ensures that all subordinate areas of responsibility support Credit Union objectives and goals. They also Train direct, and appraise assigned personnel. They will ensure that services are delivered professionally and efficiently, and that members' problems are resolved promptly.

Responsibilities

Assumes responsibility for the development and implementation of effective Consumer Lending Department policies, procedures, and planning.

Assumes responsibility for the effective and efficient completion of Consumer Lending functions.

Effectively supervises Department staff, ensuring optimal performance.

Assumes responsibility for ensuring that professional business relations exist with members, vendors, and trade professionals.

QUALIFICATIONS

Education/Certification

  • High school graduate or equivalent. Additional related college coursework preferred.

Required Knowledge

  • Thorough knowledge of Credit Union loan products and applicable policies and standards.
  • Understanding of government regulations and legal requirements involving lending and related functions.
  • Familiarity with loan promotions and marketing practices.
  • Strong background in consumer lending underwriting.
  • Ability to understand and analyze Federal Tax Returns to determine income.


Experience RequireD

  • Three to five years of progressive experience in lending and sales related positions.
  • Administrative and supervisory experience.
  • Minimum of two to three years of proven supervisory experience managing sales teams.
  • Sales training certification is helpful.
  • A proven, documented track record of meeting or exceeding sales goals and revenue targets.

Skills/Abilities

  • Strong leadership and supervisory skills.
  • Strong ability to recruit, train, motivate, and mentor a high-performing sales team.
  • Demonstrated success driving customer acquisition and cross-selling financial products and services.
  • Strong project management and organizational skills with the ability to manage multiple priorities and meet deadlines.
  • Excellent public relations and relationship-building skills.
  • Proficiency with business software, computer applications, and standard office equipment.
  • Exceptional verbal and written communication skills.
  • Strong negotiation skills with the ability to structure loan solutions that meet member and organizational needs.
  • Ability to build and maintain positive relationships with members, employees, and corporate stakeholders.
  • Strong problem-solving and decision-making abilities in a fast-paced environment.

READY TO JOIN OUR EXCEPTIONAL BANKING TEAM? If you feel that you would be right for this member services position, please fill out our initial 3-minute, mobile-friendly application.


What Cyprus Credit Union employees say

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