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Manager Client Implementation Jobs in Texas (NOW HIRING)

Empyrean

Implementation Manager

Houston, TX · On-site

They work closely with the Client Service Manager and Business Systems Manager to manage day-to-day services during the implementation phases. Implementation Managers are responsible for client ...

empyrean

Implementation Manager

Houston, TX · Remote

They work closely with the Client Service Manager and Business Systems Manager to manage day-to-day services during the implementation phases. Implementation Managers are responsible for client ...

Pathstone

Manager, Client Advisory

Austin, TX · On-site

Pathstone is a growing wealth management firm serving ultra-high net worth families, single family ... Provide support to a Client Advisory team in the communication and implementation of client ...

Pathstone

Manager, Client Advisory

Austin, TX · On-site

Pathstone is a growing wealth management firm serving ultra-high net worth families, single family ... Provide support to a Client Advisory team in the communication and implementation of client ...

Acosta

Manager Client Solutions Sr

Lewisville, TX

Oversee the training and implementation of Client Solutions Manager functions for selected key Clients. Maintain and develop strategic relationships with clients, including representing Business ...

Acosta

Manager Client Solutions Sr

Lewisville, TX · On-site

$72K - $90K/yr

Oversee the training and implementation of Client Solutions Manager functions for selected key Clients. Maintain and develop strategic relationships with clients, including representing Business ...

FNBTECH INC

Implementation Manager

Dallas, TX · On-site

$60K - $75K/yr

This is a critical client-facing role responsible for managing the entire implementation lifecycle, from project planning and execution to client training and go-live. The ideal candidate has a deep ...

FNBTech, Inc

Implementation Manager

Dallas, TX · On-site

$60K - $75K/yr

This is a critical client-facing role responsible for managing the entire implementation lifecycle, from project planning and execution to client training and go-live. The ideal candidate has a deep ...

HSBC Global Services Limited

This includes client onboarding of complex deals across the whole range of Global Trade Solutions ... of implementation consultancy to clients. • Project Management and Technical Onboarding ...

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Manager Client Implementation information

What is the difference between Manager Client Implementation vs Client Success Manager?

AspectManager Client ImplementationClient Success Manager
Primary FocusImplementing solutions, onboarding clients, project managementEnsuring client satisfaction, retention, and ongoing support
Required SkillsTechnical knowledge, project management, communicationCustomer relationship management, communication, problem-solving
Work EnvironmentProject-based, cross-functional teams, technical settingsCustomer-facing, account management, support teams
CertificationsRelevant technical or project management certificationsCustomer service or success certifications often preferred

The Manager Client Implementation primarily focuses on onboarding and implementing solutions for clients, ensuring technical and project milestones are met. In contrast, a Client Success Manager emphasizes maintaining ongoing client relationships, ensuring satisfaction, and fostering retention. Both roles require strong communication skills but differ in their core responsibilities and daily activities.

What does a Manager Client Implementation do?

A Manager Client Implementation oversees the onboarding and integration of new clients into a company’s products or services. They coordinate cross-functional teams, manage project timelines, and ensure all client requirements are met for a smooth transition. Their role is crucial in building strong client relationships, addressing any issues that arise during the implementation process, and ensuring customer satisfaction. Typically, they act as the main point of contact between the client and internal departments throughout the implementation lifecycle.

What are the key skills and qualifications needed to thrive as a Manager Client Implementation?

To excel as a Manager Client Implementation, you need strong project management expertise, a background in business or information technology, and proven experience leading implementation projects. Familiarity with CRM software, project management tools like Asana or Microsoft Project, and relevant certifications such as PMP are highly valued. Exceptional communication, problem-solving, and stakeholder management skills help you navigate client expectations and cross-functional team dynamics. These abilities are crucial for delivering successful client onboarding and implementation outcomes on time and within scope.

What is the career path for a Manager Client Implementation?

A Manager Client Implementation typically advances to senior management roles such as Director of Client Services or Program Manager, often requiring experience in project management, client relations, and technical knowledge. Progression may also include specialization in areas like product management or moving into executive positions like VP of Client Operations.

What are some common challenges faced by a Manager Client Implementation during the onboarding of new clients?

A Manager Client Implementation often encounters challenges such as aligning client expectations with project deliverables, managing multiple stakeholders with varying priorities, and navigating complex technical integrations. Additionally, coordinating cross-functional teams and ensuring clear communication throughout the onboarding process are critical for success. Proactively addressing these challenges by setting clear timelines, maintaining transparency, and fostering strong relationships with both internal teams and clients can lead to smoother implementations.
What cities in Texas are hiring for Manager Client Implementation jobs? Cities in Texas with the most Manager Client Implementation job openings:
Manager Client Implementation jobs near you

Client Digital Implementation Manager

Crane Worldwide Logistics

Houston, TX • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 26 days ago

Crane Worldwide Logistics rating

7.5

Company rating: 7.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

135th of 359 rated logistics

Job description

GENERAL DESCRIPTION
The Manager, Client Digital Implementations is highly detailed oriented; motivated self-starter; has excellent organizational skills and passion for excellence, team building and values innovation and success.
While this role is a non-development role, he/she should have effective problem-solving skills and have sound understanding of system landscapes. He/she is capable to roll up their sleeves to investigate issues and identify solutions as needed. They will also, develop in-depth knowledge of business requests, priorities, and impacts to be able to effectively manage the team. This person should be self-motivated and able to learn quickly to adapt to the fast-paced work environment.
The Manager, Client Digital Implementations will also handle the release management process, and is responsible for approving application deployments and ensuring change control process is followed with high quality.
ESSENTIAL JOB FUNCTIONS
  • Own the digital development requirements for project implementation starting from project planning to project closure - coordinating with executive sponsors, business stakeholders, and technical developers to manage project timelines, milestones, and business expectations
  • Leads team responsible for producing architecture, design, code, tests, documentation, and other artifacts as required to guide all digital development
  • Building strong relationship with the internal teams and client(s)
  • Leading project meetings (technical workshops, kick-offs, steering committees, and status meetings, etc.)
  • Provide leadership and direction for major incidents. Able to understand all facets of the issue, maintain control and effectively deescalate the matter
  • Managing team - Setting team goals, hosting staff meetings and provide coaching to direct reports and participate in recruitment process. Setting team priorities, triage support tickets, host staff meetings, coaching and ensure internal/external service level (SLA) agreements are met.
  • Participate in continuous improvements, process management, and implement team process changes
  • Other duties as assigned

PHYSICAL REQUIREMENTS
  • Job requires the ability to use vision, adjust focus and work on a standard computer screen
  • Job may require extended sitting or standing, use of standard office equipment.
  • Job will require regular and punctual attendance and will require presence on-site at the assigned work location.

OTHER SKILLS AND ABILITIES
  • Must be a player/coach - demonstrating strong architectural and implementation skills and leadership
  • 5+ years of ETL development or project management experience with any leading platforms (Informatica/Boomi/Talend/Sterling Integrator). Boomi experience preferred.
  • Experience working with Web API/Services (JSON/XML) to develop real-time integrations with internal/external systems
  • In-depth knowledge of relational databases and extensive experience with SQL scripting (TSQL/DDL/DML) - SQL Server preferred
  • Knowledge for freight forwarding and warehouse applications a plus
  • Any experience in Microsoft Development Stack is a plus
  • Strong written and verbal skills, both business and technical
  • Ability to work independently and remain focused under time constraints
  • Experience in trouble shooting with a penchant to provide high quality work is preferred
  • Strong communication skills with demonstrated ability to communicate and collaborate effectively with both technical and non-technical team members
  • Experience leading development teams in an Agile/Scrum environment
  • At present the Company is not providing work sponsorship and incumbent must be legally authorized to work in the United States for any employer

EDUCATION AND EXPERIENCE
  • Bachelor's Degree in Business Administration, Mathematics, Computer Science, or related field preferred. Equivalent hands-on experience sufficient.
  • Strong preference is given to those who have continued to upgrade their skills through education, training, and certifications.
  • 3+ Years leading technical cross-functional Agile teams
  • 5+ years practical system integration experience and/or business-related experience
  • 3+ years of managing and growing a team responsible for enterprise integrations and/or business-related teams
  • 5+ years of ETL development or project management experience with any leading platforms (Informatica/Boomi/Talend/Sterling Integrator). Boomi experience preferred.
  • Experience working in an Agile/Scrum environment
  • Experience with Dell Boomi, IBM Sterling Integrator, Informatica, or Mulesoft
  • Hands-on with experience with Azure cloud offerings

WHY SHOULD YOU WORK FOR CRANE?
At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.
We offer:
  • Quarterly Incentive Plan
  • 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
  • Excellent Medical, Dental and Vision benefits
  • Tuition Reimbursement for education related to your job
  • Employee Referral Bonuses
  • Employee Recognition and Rewards Program
  • Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
  • Employee Discounts
  • Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
This position requires the final candidate to successfully pass an E-Verify Check.
More Information: http://www.dhs.gov/e-verify
Company benefits are contingent upon meeting eligibility requirements and plan
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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