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Manager Client Implementation Jobs in Texas (NOW HIRING)

Onbe

Implementation Manager

Plano, TX

The Implementations Manager is responsible for the execution of high-quality, active and timely client onboarding procedures from the kick-off to delivery. They bring impactful programs to life by ...

Farther

Senior Manager, Client Experience

Dallas, TX · On-site

The Role As a Senior Manager of Client Experience, you will lead a team responsible for delivering ... Partner with Product and Engineering teams to identify and implement process improvements and new ...

Meltwater

Implementation Manager - Level II

Austin, TX · On-site

Lead and manage client implementations to ensure smooth transitions. * Establish yourself as a trusted advisor and expert across Meltwater's SaaS platforms. * Assist in configuring and setting up the ...

e-MDs

Implementation Project Manager

Austin, TX · On-site

... client implementations • Develops and maintains customer relationship through various ... Management time used by each customer through online CRM system • Clearly communicate ...

HDR

Senior Program Manager/Client Manager

Round Rock, TX · On-site

$108K - $108K/yr

Develop and implement various plans (program management plans, startup plans and work plans ... Act as Client Manager (for assigned accounts), which includes maintaining strong client ...

Onbe

Implementation Manager

Plano, TX · On-site

The Implementations Manager is responsible for the execution of high-quality, active and timely client onboarding procedures from the kick-off to delivery. They bring impactful programs to life by ...

HDR

Senior Program Manager/Client Manager

Round Rock, TX · On-site

$108K - $108K/yr

Develop and implement various plans (program management plans, startup plans and work plans ... Act as Client Manager (for assigned accounts), which includes maintaining strong client ...

Luxury Presence

Sr. Manager, Client Success

Austin, TX · Hybrid

$120K - $160K/yr

We're looking for a Manager, Client Success to join our talented and growing team. In this role ... record of implementing process improvements (Salesforce experience a plus) * Excellent ...

Embtel Inc

Technical Data Project Manager

Dallas, TX · On-site

We have an urgent requirement with our client/Implementation partner. The job details are given below - &geoId=92000000 Job Title: Technical Data Project Manager Location: Dallas, TX (onsite day 1) ...

CINC

Onboarding Manager (Client Services)

Dallas, TX · On-site

As the Onboarding Manager at Real Geeks, you will lead, coach, and develop a team of Onboarding ... Forecast implementation and churn trends using historical data and advisor performance insights.

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Manager Client Implementation information

What is the difference between Manager Client Implementation vs Client Success Manager?

AspectManager Client ImplementationClient Success Manager
Primary FocusImplementing solutions, onboarding clients, project managementEnsuring client satisfaction, retention, and ongoing support
Required SkillsTechnical knowledge, project management, communicationCustomer relationship management, communication, problem-solving
Work EnvironmentProject-based, cross-functional teams, technical settingsCustomer-facing, account management, support teams
CertificationsRelevant technical or project management certificationsCustomer service or success certifications often preferred

The Manager Client Implementation primarily focuses on onboarding and implementing solutions for clients, ensuring technical and project milestones are met. In contrast, a Client Success Manager emphasizes maintaining ongoing client relationships, ensuring satisfaction, and fostering retention. Both roles require strong communication skills but differ in their core responsibilities and daily activities.

What does a Manager Client Implementation do?

A Manager Client Implementation oversees the onboarding and integration of new clients into a company’s products or services. They coordinate cross-functional teams, manage project timelines, and ensure all client requirements are met for a smooth transition. Their role is crucial in building strong client relationships, addressing any issues that arise during the implementation process, and ensuring customer satisfaction. Typically, they act as the main point of contact between the client and internal departments throughout the implementation lifecycle.

What are the key skills and qualifications needed to thrive as a Manager Client Implementation, and why are they important?

To excel as a Manager Client Implementation, you need strong project management expertise, a background in business or information technology, and proven experience leading implementation projects. Familiarity with CRM software, project management tools like Asana or Microsoft Project, and relevant certifications such as PMP are highly valued. Exceptional communication, problem-solving, and stakeholder management skills help you navigate client expectations and cross-functional team dynamics. These abilities are crucial for delivering successful client onboarding and implementation outcomes on time and within scope.

What are some common challenges faced by a Manager Client Implementation during the onboarding of new clients?

A Manager Client Implementation often encounters challenges such as aligning client expectations with project deliverables, managing multiple stakeholders with varying priorities, and navigating complex technical integrations. Additionally, coordinating cross-functional teams and ensuring clear communication throughout the onboarding process are critical for success. Proactively addressing these challenges by setting clear timelines, maintaining transparency, and fostering strong relationships with both internal teams and clients can lead to smoother implementations.
What cities in Texas are hiring for Manager Client Implementation jobs? Cities in Texas with the most Manager Client Implementation job openings:
Manager Client Implementation jobs near you
Implementation Manager

Implementation Manager

Onbe

Plano, TX

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Summary: The Implementations Manager is responsible for the execution of high-quality, active and timely client onboarding procedures from the kick-off to delivery. They bring impactful programs to life by extracting a comprehensive understanding of our client's goals and friction points, considering all partner perspectives and capabilities, and fueling the power of internal departments! As a project manager working directly with our clients, this role will develop and implement a project plan, act as an internal advocate for client needs and proactively identify and resolve potential roadblocks to successful implementation!

This role is hybrid that will work onsite 2 days per week at one of our locations: Chicago, Philadelphia or Dallas metro areas. Occasional travel may be required as part of this role.

Responsibilities:
Leads multiple implementations, varying in scope and size, simultaneously
Provides subject matter expertise for implementations, products & services, and marketing & training directly to external clients and internal partners
Orchestrate prioritizing and discovery sessions with client teams to gain accurate, reliable information about program needs, expectations, and processes
Manages client and internal stakeholder expectations and translates client requirements and program characteristics to internal partners
Provides timely status reporting and leads status meetings that ensure clear messaging, outline deliverables, and supervise ownership & status of open issues
Builds order templates, user guides, and presentation materials
Coordinates and conducts task request submissions and supervising on action items from other departments
Provides implementation system configuration, QA testing, program launch, and hand-off
Facilitates client demos and training
Ensures all client-facing documents and information have been provided upon delivery
Adheres to all Risk & Compliance policies and procedures


Qualifications:
Bachelor's degree
5+ years of experience in a client-facing onboarding role using proven implementation or project management methodologies
Proven understanding of best practices in project lifecycle methodology and project management principles
Project Management tool/software experience (Smartsheet, MS Project, etc.)
Excellent business writing and communication skills
Knowledge of Microsoft programs including Word, Excel, and PowerPoint
PMP preferred but not required

The base salary range for this position is budgeted for $90,180 to $105,000 with eligibility for an annual bonus. The actual base salary offered depends on a variety of factors, including but not limited to the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, business needs, and market demand. Our competitive benefits include medical, dental, vision, wellness, 401(k) matching, unlimited PTO, work from anywhere, generous parental leave, and more! Our job titles may span more than one career level. All candidates are encouraged to apply.

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