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Manager Client Implementation Jobs in Ohio (NOW HIRING)

Beech Acres

Manager, Client Experience

Cincinnati, OH · On-site

$64K - $80K/yr

The Manager, Client Experience, will work collaboratively across departments to strengthen ... Lead the development, implementation, and continuous improvement of the organization's client ...

Socket.dev

Customer Implementation Manager

Columbus, OH · On-site

$70 - $100/hr

... ensure client satisfaction. * Track project progress and deliverables, ensuring projects are ... What We Offer: As a Customer Implementation Manager, you will receive competitive pay, bonus ...

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All JobsClient Implementation JobsManager Client Implementation JobsManager Client Implementation Jobs in Ohio

Manager Client Implementation information

See Ohio salary details

$37.1K

$98.4K

$159.7K

How much do manager client implementation jobs pay per year?

As of Aug 25, 2026, the average yearly pay for manager client implementation in Ohio is $98,415.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,800.00 and $115,000.00 per year, depending on experience, location, and employer.

What does a Manager Client Implementation do?

A Manager Client Implementation oversees the onboarding and integration of new clients into a company’s products or services. They coordinate cross-functional teams, manage project timelines, and ensure all client requirements are met for a smooth transition. Their role is crucial in building strong client relationships, addressing any issues that arise during the implementation process, and ensuring customer satisfaction. Typically, they act as the main point of contact between the client and internal departments throughout the implementation lifecycle.

What are the key skills and qualifications needed to thrive as a Manager Client Implementation?

To excel as a Manager Client Implementation, you need strong project management expertise, a background in business or information technology, and proven experience leading implementation projects. Familiarity with CRM software, project management tools like Asana or Microsoft Project, and relevant certifications such as PMP are highly valued. Exceptional communication, problem-solving, and stakeholder management skills help you navigate client expectations and cross-functional team dynamics. These abilities are crucial for delivering successful client onboarding and implementation outcomes on time and within scope.

What are some common challenges faced by a Manager Client Implementation during the onboarding of new clients?

A Manager Client Implementation often encounters challenges such as aligning client expectations with project deliverables, managing multiple stakeholders with varying priorities, and navigating complex technical integrations. Additionally, coordinating cross-functional teams and ensuring clear communication throughout the onboarding process are critical for success. Proactively addressing these challenges by setting clear timelines, maintaining transparency, and fostering strong relationships with both internal teams and clients can lead to smoother implementations.

What is the difference between Manager Client Implementation vs Client Success Manager?

AspectManager Client ImplementationClient Success Manager
Primary FocusImplementing solutions, onboarding clients, project managementEnsuring client satisfaction, retention, and ongoing support
Required SkillsTechnical knowledge, project management, communicationCustomer relationship management, communication, problem-solving
Work EnvironmentProject-based, cross-functional teams, technical settingsCustomer-facing, account management, support teams
CertificationsRelevant technical or project management certificationsCustomer service or success certifications often preferred

The Manager Client Implementation primarily focuses on onboarding and implementing solutions for clients, ensuring technical and project milestones are met. In contrast, a Client Success Manager emphasizes maintaining ongoing client relationships, ensuring satisfaction, and fostering retention. Both roles require strong communication skills but differ in their core responsibilities and daily activities.

What cities in Ohio are hiring for Manager Client Implementation jobs?

Cities in Ohio with the most Manager Client Implementation job openings:

Manager Client Implementation jobs near you

Implementation Manager

Cincinnati, OH • On-site

Mike Albert Leasing
201 - 500 employees
Learn more about Mike Albert Leasingexternal

Full-time

Posted 10 days ago

Job description

This position leads the end-to-end project management of client fleet support services implementations. Responsible for developing and managing implementation plans, coordinating cross-functional teams, tracking milestones and deliverables, and proactively addressing risks or issues that could affect timelines. Project management, account configuration, and consolidated coordination with internal and external customers for both new client implementations and expanded services for existing clients. 


RESPONSIBILITIES:

  • Partners with client facing teams to understand the fleet support needs of the client and the contracted services.
  • Tailors standardized project plans to meet client needs.
  • Leads cross departmental meetings to facilitate communication of implementation requirements, with set goals and expectations.
  • Educates clients and associates around service implementation best practices.
  • Manages multiple client projects and coordinates both internal and external tasks to ascertain project remains on schedule.
  • Provides appropriate project status updates to clients and internal teams.
  • Coordinates new account activations, account closings, account transfers and account changes.
  • Responsible for maintaining expertise for current products and service offerings.
  • Creates and maintains client specific documents including flowcharts, project plans, client communications, and training materials.
  • Assists team in maintaining standard project templates and provides recommendations for improvements and best practices.
  • Documents project scope, including creating meeting agendas, summarizing action plans and client communication.
  • Ensure any client process variations are fully documented and communicated to internal support teams.
  • Resolves or aids in the resolution of complex problems or issues including conducting an analysis, identifying root cause, develops appropriate options, and implements resolution.
  • Trains client and client contacts on Mike Albert Fleet Solution’s processes and use of the Client website


REQUIREMENTS:

  • Bachelor’s Degree in a related field preferred.
  • Work schedule: preferred west coast hours
  • Requires minimum of 5 years in client consulting or project management experience.
  • Strong written and verbal communication skills.
  • Knowledge of fleet management is a plus.
  • Strong interpersonal skills and the ability to build relationships at all levels.
  • A strong and engaging presence, capable of quickly establishing credibility, influencing product implementation through knowledge-based recommendations.
  • Good problem-solving skills with ability to evaluate a situation, develop options and implement reasonable solutions.
  • Able to travel occasionally for on-site client implementation meetings or industry events.