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Manager Client Implementation Jobs in Lorain, OH

Deloitte

Anaplan Consultant

Cleveland, OH · On-site

... client implementation activities A successful candidate would possess these skills: * Ability to ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...

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Manager Client Implementation information

See Lorain, OH salary details

$35.4K

$94K

$152.6K

How much do manager client implementation jobs pay per year?

As of Aug 25, 2026, the average yearly pay for manager client implementation in Lorain, OH is $94,007.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,600.00 and $109,900.00 per year, depending on experience, location, and employer.

What does a Manager Client Implementation do?

A Manager Client Implementation oversees the onboarding and integration of new clients into a company’s products or services. They coordinate cross-functional teams, manage project timelines, and ensure all client requirements are met for a smooth transition. Their role is crucial in building strong client relationships, addressing any issues that arise during the implementation process, and ensuring customer satisfaction. Typically, they act as the main point of contact between the client and internal departments throughout the implementation lifecycle.

What are the key skills and qualifications needed to thrive as a Manager Client Implementation?

To excel as a Manager Client Implementation, you need strong project management expertise, a background in business or information technology, and proven experience leading implementation projects. Familiarity with CRM software, project management tools like Asana or Microsoft Project, and relevant certifications such as PMP are highly valued. Exceptional communication, problem-solving, and stakeholder management skills help you navigate client expectations and cross-functional team dynamics. These abilities are crucial for delivering successful client onboarding and implementation outcomes on time and within scope.

What are some common challenges faced by a Manager Client Implementation during the onboarding of new clients?

A Manager Client Implementation often encounters challenges such as aligning client expectations with project deliverables, managing multiple stakeholders with varying priorities, and navigating complex technical integrations. Additionally, coordinating cross-functional teams and ensuring clear communication throughout the onboarding process are critical for success. Proactively addressing these challenges by setting clear timelines, maintaining transparency, and fostering strong relationships with both internal teams and clients can lead to smoother implementations.

What is the difference between Manager Client Implementation vs Client Success Manager?

AspectManager Client ImplementationClient Success Manager
Primary FocusImplementing solutions, onboarding clients, project managementEnsuring client satisfaction, retention, and ongoing support
Required SkillsTechnical knowledge, project management, communicationCustomer relationship management, communication, problem-solving
Work EnvironmentProject-based, cross-functional teams, technical settingsCustomer-facing, account management, support teams
CertificationsRelevant technical or project management certificationsCustomer service or success certifications often preferred

The Manager Client Implementation primarily focuses on onboarding and implementing solutions for clients, ensuring technical and project milestones are met. In contrast, a Client Success Manager emphasizes maintaining ongoing client relationships, ensuring satisfaction, and fostering retention. Both roles require strong communication skills but differ in their core responsibilities and daily activities.

Manager Client Implementation jobs near you

Client Integration Specialist

Quadax, Inc.

Cleveland, OH • On-site

Full-time

Re-posted 7 hours ago

Quadax rating

7.5

Company rating: 7.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

165th of 246 rated software companies

Job description

Location: Middleburg Heights, OH | Hybrid – 3 days onsite per week after initial 100% onsite period (approx. 3 mos.)

Purpose: Quadax, a leader in healthcare revenue cycle management, is seeking an Integration Specialist to support custom and standardized data integrations between clients’ business applications (e.g., laboratory information system) and Quadax’s commercial revenue cycle management applications. This includes new integration builds, enhancement requests from application users, testing and troubleshooting. The Client Service Integration Specialist will collaborate closely with clients and Quadax’s PMO, Implementation, Client Engagement, Integration Specialists, IT and Integration Development teams in fulfilling and supporting the integration delivery.

Key Responsibilities:

  • General oversight of client data interfaces to Quadax Revenue Cycle Systems, including but not limited to:
    • API, real-time, and batch/SFTP data exchange coordination
    • Analysis and preliminary design of both new client interfaces and enhancements to existing interfaces
    • Documentation of business rules and functional edits for new development
    • Testing oversight and assistance
    • Request logging and maintenance for change control compliance
  • Initial review and analysis of interface-related issues
    • Perceived defect analysis – outcome vs. expectation
    • Unprocessed or missing file review (post-identification)
    • Consultation with development staff as necessary
  • Participation in new client implementation meetings as well as existing client project specific meetings for enhancements or new development
  • Client communications to support implementations and enhancement clarifications, in conjunction with Client Engagement staff
  • Coordination with Quadax staff to ensure proper project prioritization and adherence to deliverable timelines
  • All other duties as assigned

Education/Experience:

  • Bachelor’s degree in Information Technology/Management, or relevant field of study
  • Understanding of software applications and related database structures, file systems, and administrative concepts
  • Knowledge of common medical data schemas (HL7, JSON, FHIR) preferred
  • Experience in secure data exchange methods, including but not limited to SFTP, FTPS, API, VPN
  • Experience in orchestrating/configuring data transformations
  • Detail-oriented with strong organizational and multi-tasking skills
  • Experience in customer service and/or software support
  • Strong interpersonal and written communication skills
  • Analytical with strong organizational, time management and multi-tasking skills
  • Knowledge of medical billing / revenue cycle management considered a plus
  • Proficient with Microsoft Office applications.

Requirements:

Physical Demands: General office demands including sitting and/or standing for long periods of time. Dexterity with general office equipment including but not limited to keyboard, mouse, and calculator. Ability to lift up to 25 pounds.

Ability to handle stress in a fast paced environment with multiple priorities and deadlines while adapting to a changing atmosphere. The employee will be expected to make judgement decisions, grasp new ideas, and communicate with various employees and clients at all levels.

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