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Manager Client Implementation Jobs in New Jersey

Project Manager, NiCE Actimize Role Summary The Project Manager (PM) in NICE Actimize Professional Services is accountable for endtoend delivery of client implementations , from Sales handover ...

Director, AI Product Management

Whippany, NJ · On-site +1

$169K - $218K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead the planning, coordination, and execution of client implementations and change requests ... Manage and develop a team of business analysts, upskilling the team on AI-assisted analysis, prompt ...

Director, AI Product Management

Whippany, NJ

$235K - $246K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead the planning, coordination, and execution of client implementations and change requests ... Manage and develop a team of business analysts, upskilling the team on AI-assisted analysis, prompt ...

Director, AI Product Management

Whippany, NJ · On-site +1

$235K - $246K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead the planning, coordination, and execution of client implementations and change requests ... Manage and develop a team of business analysts, upskilling the team on AI-assisted analysis, prompt ...

... client implementation activities A successful candidate would possess these skills: * Ability to ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...

In partnership with plan sponsors, brokers, and consultants, we design, implement, manage, and ... The Client Service Manager is a post-sale, service-focused role responsible for owning client and ...

In partnership with plan sponsors, brokers, and consultants, we design, implement, manage, and ... The Client Service Manager is a post-sale, service-focused role responsible for owning client and ...

... client implementation activities A successful candidate would possess these skills: * Ability to ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...

... client implementation activities A successful candidate would possess these skills: * Ability to ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...

Python Developer

Jersey City, NJ · On-site

$52.25 - $72/hr

Manage, prioritize, and respond to cases within defined SLA's * Participate in the new client implementation project and support configuration, setup, testing, and rollout * Collaborate cross ...

SaaS Implementation Consultant

Millburn, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage end-to-end implementation projects, ensuring milestones are met on time and within budget ... Engage and Educate Client Stakeholders: * Conduct workshops to align diverse client teams on ...

Showing results 41-60

Manager Client Implementation information

What is the difference between Manager Client Implementation vs Client Success Manager?

AspectManager Client ImplementationClient Success Manager
Primary FocusImplementing solutions, onboarding clients, project managementEnsuring client satisfaction, retention, and ongoing support
Required SkillsTechnical knowledge, project management, communicationCustomer relationship management, communication, problem-solving
Work EnvironmentProject-based, cross-functional teams, technical settingsCustomer-facing, account management, support teams
CertificationsRelevant technical or project management certificationsCustomer service or success certifications often preferred

The Manager Client Implementation primarily focuses on onboarding and implementing solutions for clients, ensuring technical and project milestones are met. In contrast, a Client Success Manager emphasizes maintaining ongoing client relationships, ensuring satisfaction, and fostering retention. Both roles require strong communication skills but differ in their core responsibilities and daily activities.

What does a Manager Client Implementation do?

A Manager Client Implementation oversees the onboarding and integration of new clients into a company’s products or services. They coordinate cross-functional teams, manage project timelines, and ensure all client requirements are met for a smooth transition. Their role is crucial in building strong client relationships, addressing any issues that arise during the implementation process, and ensuring customer satisfaction. Typically, they act as the main point of contact between the client and internal departments throughout the implementation lifecycle.

What are the key skills and qualifications needed to thrive as a Manager Client Implementation?

To excel as a Manager Client Implementation, you need strong project management expertise, a background in business or information technology, and proven experience leading implementation projects. Familiarity with CRM software, project management tools like Asana or Microsoft Project, and relevant certifications such as PMP are highly valued. Exceptional communication, problem-solving, and stakeholder management skills help you navigate client expectations and cross-functional team dynamics. These abilities are crucial for delivering successful client onboarding and implementation outcomes on time and within scope.

What is the career path for a Manager Client Implementation?

A Manager Client Implementation typically advances to senior management roles such as Director of Client Services or Program Manager, often requiring experience in project management, client relations, and technical knowledge. Progression may also include specialization in areas like product management or moving into executive positions like VP of Client Operations.

What are some common challenges faced by a Manager Client Implementation during the onboarding of new clients?

A Manager Client Implementation often encounters challenges such as aligning client expectations with project deliverables, managing multiple stakeholders with varying priorities, and navigating complex technical integrations. Additionally, coordinating cross-functional teams and ensuring clear communication throughout the onboarding process are critical for success. Proactively addressing these challenges by setting clear timelines, maintaining transparency, and fostering strong relationships with both internal teams and clients can lead to smoother implementations.

What are the most commonly searched types of Client Implementation jobs in New Jersey?

The most popular types of Client Implementation jobs in New Jersey are:

What cities in New Jersey are hiring for Manager Client Implementation jobs?

Cities in New Jersey with the most Manager Client Implementation job openings:

Lead Client Services Project Manager

NICE

Hoboken, NJ • On-site

Full-time

Re-posted 6 days ago


Job description

Project Manager, NiCE Actimize

 Role Summary

The Project Manager (PM) in NICE Actimize Professional Services is accountable for endtoend delivery of client implementations, from Sales handover through GoLive and transition to Managed Services / Support.

The PM owns delivery governance, scope, schedule, budget, risk management, and client communication, ensuring projects are delivered on time, within scope, and in line with contractual commitments, using the PS Actimize Project Delivery Methodology (PDM).

 Key Responsibilities

  • Develop and maintain the integrated project plan, covering all XSE lifecycle phases
  • Own scope, schedule, budget, and resource planning
  • Establish and maintain RAID (Risks, Assumptions, Issues, Dependencies)
  • Define and manage the communication plan (weekly status, SteerCo, exec updates)
  • Drive daytoday execution across Business Analysis, Architecture, Data, Configuration, and Testing teams
  • Track progress against milestones and proactively manage slippage
  • Coordinate crossfunctional dependencies (PS, DevOps, AppOps, Product, Client)
  • Act as the single point of accountability for delivery outcomes
  • Manage scope changes through formal Change Request / Change Order processes
  • Own project financials: forecasting, burn tracking, margin awareness, and invoicing alignment
  • Escalate risks impacting scope, timeline, or commercials early and transparently
  • Coordinate GoLive activities with Ops and Client teams
  • Track and manage UAT issues to closure

 Required Skills & Experience

MustHave

  • 8-12+ years of experience in enterprise software / SaaS project management
  • Strong experience delivering Professional Services implementations
  • Proven ownership of scope, schedule, budget, RAID, and governance
  • Experience managing multiplecomplex, multistream, clientfacing programs
  • Excellent stakeholder management and executive communication skills
  • Handson experience with change control and financial tracking
  • Proven experience identifying, structuring, prioritizing, and resolving complex delivery problems across technology, data, and client domains
  • Strong experience managing highseverity delivery issues, including rootcause analysis, corrective action planning, and executive escalation

 

Good to Have

  • Experience in Actimize, Financial Crime, AML, Fraud, Compliance, or Banking technology
  • Exposure to cloudbased enterprise platforms
  • Experience in service industry
  • PMP / PRINCE2 / PMI or equivalent certification

 Success Criteria for This Role

A successful Actimize PS Project Manager:

  • Delivers projects predictably and transparently
  • Protects client trust and Actimize commercials
  • Escalates early, manages risk proactively, and avoids surprises
  • Drives disciplined execution using Cloud  PS methodologies
  • Ensures smooth transition from implementation to BAU support