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Manager Client Implementation Jobs in Mount Laurel, NJ

ASCENSUS

Manager, Client Services

Dresher, PA

Responsible for managing a staff of associates in the delivery of excellent client service to plan ... and help implement those changes. Perform other duties and special projects as assigned.

Onbe

Implementation Manager

Conshohocken, PA · On-site

The Implementations Manager is responsible for the execution of high-quality, active and timely client onboarding procedures from the kick-off to delivery. They bring impactful programs to life by ...

Onbe

Implementation Manager

Conshohocken, PA · On-site

The Implementations Manager is responsible for the execution of high-quality, active and timely client onboarding procedures from the kick-off to delivery. They bring impactful programs to life by ...

Onbe

Client Support Manager

Conshohocken, PA · On-site

The Client Support Manager (CSM) is responsible for developing strategic relationships and managing ... Engage in the Implementation process as needed- attend kick off builds, create the Journey Map ...

Greenberg Traurig LLP

Client Manager

Philadelphia, PA · On-site

Position Summary The Client Manager collaborates cross-functionally to implement best-practices in strategic account management, coordinates delivery of value-add services across operational teams ...

Onbe

Client Support Manager

Conshohocken, PA · On-site

The Client Support Manager (CSM) is responsible for developing strategic relationships and managing ... Engage in the Implementation process as needed- attend kick off builds, create the Journey Map ...

Deloitte

Anaplan Consultant

Philadelphia, PA · On-site

... client implementation activities A successful candidate would possess these skills: * Ability to ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...

Labor First

Client Service Manager, East

Mount Laurel, NJ · On-site

$48K - $72K/yr

In partnership with plan sponsors, brokers, and consultants, we design, implement, manage, and ... The Client Service Manager is a post-sale, service-focused role responsible for owning client and ...

Labor First

Client Service Manager, East

Mount Laurel, NJ · On-site

$48K - $72K/yr

In partnership with plan sponsors, brokers, and consultants, we design, implement, manage, and ... The Client Service Manager is a post-sale, service-focused role responsible for owning client and ...

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Manager Client Implementation information

See Mount Laurel, NJ salary details

$38.6K

$102.5K

$166.4K

How much do manager client implementation jobs pay per year?

As of Aug 14, 2026, the average yearly pay for manager client implementation in Mount Laurel, NJ is $102,517.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,800.00 and $119,800.00 per year, depending on experience, location, and employer.

What is the difference between Manager Client Implementation vs Client Success Manager?

AspectManager Client ImplementationClient Success Manager
Primary FocusImplementing solutions, onboarding clients, project managementEnsuring client satisfaction, retention, and ongoing support
Required SkillsTechnical knowledge, project management, communicationCustomer relationship management, communication, problem-solving
Work EnvironmentProject-based, cross-functional teams, technical settingsCustomer-facing, account management, support teams
CertificationsRelevant technical or project management certificationsCustomer service or success certifications often preferred

The Manager Client Implementation primarily focuses on onboarding and implementing solutions for clients, ensuring technical and project milestones are met. In contrast, a Client Success Manager emphasizes maintaining ongoing client relationships, ensuring satisfaction, and fostering retention. Both roles require strong communication skills but differ in their core responsibilities and daily activities.

What does a Manager Client Implementation do?

A Manager Client Implementation oversees the onboarding and integration of new clients into a company’s products or services. They coordinate cross-functional teams, manage project timelines, and ensure all client requirements are met for a smooth transition. Their role is crucial in building strong client relationships, addressing any issues that arise during the implementation process, and ensuring customer satisfaction. Typically, they act as the main point of contact between the client and internal departments throughout the implementation lifecycle.

What are the key skills and qualifications needed to thrive as a Manager Client Implementation?

To excel as a Manager Client Implementation, you need strong project management expertise, a background in business or information technology, and proven experience leading implementation projects. Familiarity with CRM software, project management tools like Asana or Microsoft Project, and relevant certifications such as PMP are highly valued. Exceptional communication, problem-solving, and stakeholder management skills help you navigate client expectations and cross-functional team dynamics. These abilities are crucial for delivering successful client onboarding and implementation outcomes on time and within scope.

What is the career path for a Manager Client Implementation?

A Manager Client Implementation typically advances to senior management roles such as Director of Client Services or Program Manager, often requiring experience in project management, client relations, and technical knowledge. Progression may also include specialization in areas like product management or moving into executive positions like VP of Client Operations.

What are some common challenges faced by a Manager Client Implementation during the onboarding of new clients?

A Manager Client Implementation often encounters challenges such as aligning client expectations with project deliverables, managing multiple stakeholders with varying priorities, and navigating complex technical integrations. Additionally, coordinating cross-functional teams and ensuring clear communication throughout the onboarding process are critical for success. Proactively addressing these challenges by setting clear timelines, maintaining transparency, and fostering strong relationships with both internal teams and clients can lead to smoother implementations.
Manager Client Implementation jobs near you

Manager, Client Services

ASCENSUS

Dresher, PA

Full-time

Posted 23 days ago

Ascensus rating

8.2

Company rating: 8.2 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

45th of 150 rated financial services

Job description

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.

Position Purpose:   Responsible for managing a staff of associates in the delivery of excellent client service to plan sponsors, brokers/agents and financial partners in all aspects of retirement plan services. The Manager will lead the staff in maintaining service standards and an environment that promotes achievement and professional growth.

Essential Duties and Responsibilities:

Motivate, lead and support team members to provide excellent customer service by ensuring that staff is properly trained to respond to inquiries in a professional manner.

Participate in the hiring process by conducting interviews and evaluating candidates.

Responsible for providing team members with substantive, periodic feedback on performance, including the completion of performance planning, performance updates and the annual performance appraisal.

Monitor service levels and telephone calls productivity.

Review and act upon daily production reports.

Plan and organize workflow in order to meet service commitments.

Produce weekly/monthly production reports outlining completed cases and pending cases.

Develop staffing strategies for appropriate allocation of resources to meet business needs and client service commitments/objectives.

Coordinate the successful training and instruction of new associates.

Develop staff on industry knowledge, general business skills set, and professional development.

Develop workflow alternatives that will streamline the production process, including the identification of opportunities for improvement, make recommendations for changes and help implement those changes.

Perform other duties and special projects as assigned.

Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.

The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture.

Minimum Requirements:

Bachelors Degree required.

Advanced degree or industry specific certification (ASPPA, CEBS, etc.) strongly preferred.

3-5 years supervisor/managerial industry experience.

7-10 years overall industry experience.

Proficiency with Microsoft Office.

Comprehensive knowledge of Ascensus record keeping system and retirement plans; or experience in recordkeeping systems at other recordkeeping providers.

Excellent analytical and problem solving skills

Ability to work well under pressure with multiple priorities and deadlines

Superior Interpersonal Skills.

Superior Presentation Skills.

Superior Written and Oral Communication Skills.

Superior Conflict Resolution Skills.

Superior Project Management Skills.

Superior Coaching and Mentoring Skills.

Superior Time Management Skills.

Must be able to travel.

Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

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