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Manager Client Implementation Jobs in Michigan (NOW HIRING)

Amy Cell Talent

Implementation Specialist

Ypsilanti, MI · On-site +1

If you are passionate about technology, client success, and helping organizations implement ... Develop and manage implementation plans, timelines, and project schedules while maintaining clear ...

New

Human8

Strategy & Implementation Lead

Royal Oak, MI · On-site +1

Client Teams Employment Type: Permanent - Full Time Location: US Description Our Strategy ... Through core practice areas, including brand strategy, change management, and human-centered ...

Future Energy

Implementation Specialist

Troy, MI · On-site

Salary: $50,000 - $60,000 The Implementation Specialist is responsible for the end-to-end execution ... Configures the Charge Point Management Software (CPMS) for each client site in accordance with site ...

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All JobsClient Implementation JobsManager Client Implementation JobsManager Client Implementation Jobs in Michigan

Manager Client Implementation information

See Michigan salary details

$34K

$90.2K

$146.4K

How much do manager client implementation jobs pay per year?

As of Jul 14, 2026, the average yearly pay for manager client implementation in Michigan is $90,226.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,800.00 and $105,500.00 per year, depending on experience, location, and employer.

What is the difference between Manager Client Implementation vs Client Success Manager?

AspectManager Client ImplementationClient Success Manager
Primary FocusImplementing solutions, onboarding clients, project managementEnsuring client satisfaction, retention, and ongoing support
Required SkillsTechnical knowledge, project management, communicationCustomer relationship management, communication, problem-solving
Work EnvironmentProject-based, cross-functional teams, technical settingsCustomer-facing, account management, support teams
CertificationsRelevant technical or project management certificationsCustomer service or success certifications often preferred

The Manager Client Implementation primarily focuses on onboarding and implementing solutions for clients, ensuring technical and project milestones are met. In contrast, a Client Success Manager emphasizes maintaining ongoing client relationships, ensuring satisfaction, and fostering retention. Both roles require strong communication skills but differ in their core responsibilities and daily activities.

What does a Manager Client Implementation do?

A Manager Client Implementation oversees the onboarding and integration of new clients into a company’s products or services. They coordinate cross-functional teams, manage project timelines, and ensure all client requirements are met for a smooth transition. Their role is crucial in building strong client relationships, addressing any issues that arise during the implementation process, and ensuring customer satisfaction. Typically, they act as the main point of contact between the client and internal departments throughout the implementation lifecycle.

What are the key skills and qualifications needed to thrive as a Manager Client Implementation, and why are they important?

To excel as a Manager Client Implementation, you need strong project management expertise, a background in business or information technology, and proven experience leading implementation projects. Familiarity with CRM software, project management tools like Asana or Microsoft Project, and relevant certifications such as PMP are highly valued. Exceptional communication, problem-solving, and stakeholder management skills help you navigate client expectations and cross-functional team dynamics. These abilities are crucial for delivering successful client onboarding and implementation outcomes on time and within scope.

What are some common challenges faced by a Manager Client Implementation during the onboarding of new clients?

A Manager Client Implementation often encounters challenges such as aligning client expectations with project deliverables, managing multiple stakeholders with varying priorities, and navigating complex technical integrations. Additionally, coordinating cross-functional teams and ensuring clear communication throughout the onboarding process are critical for success. Proactively addressing these challenges by setting clear timelines, maintaining transparency, and fostering strong relationships with both internal teams and clients can lead to smoother implementations.
What are the most commonly searched types of Client Implementation jobs in Michigan? The most popular types of Client Implementation jobs in Michigan are:
What cities in Michigan are hiring for Manager Client Implementation jobs? Cities in Michigan with the most Manager Client Implementation job openings:
Manager Client Implementation jobs near you
Implementation Specialist

Implementation Specialist

Amy Cell Talent

Ypsilanti, MI • On-site, Remote

Full-time

Medical, PTO

Posted 6 days ago

New

Job description

If you are passionate about technology, client success, and helping organizations implement impactful software solutions, we encourage you to apply and join the Mountain Pass team!
About Mountain Pass and Our Culture
Mountain Pass is a fast-growing software company dedicated to delivering exceptional solutions and customer service. We believe our success is driven by the growth and contributions of our people, and we empower every team member to make a meaningful impact. At Mountain Pass, your ideas are valued, your voice is heard, and you will see the direct results of your work on the company's success. We are committed to fostering an inclusive workplace that respects, values, and celebrates the unique perspectives and experiences of every employee.
About the Position
Mountain Pass is seeking an Implementation Specialist to support the deployment and adoption of SmartPath, our SaaS-based faculty information system used by leading higher education institutions. In this role, you will partner closely with clients to successfully implement our software, ensure solutions align with institutional requirements, and deliver an exceptional customer experience throughout the implementation lifecycle.
The ideal candidate has experience working with SaaS solutions and modern software tools, thrives in a collaborative team environment, and possesses strong analytical, communication, and problem-solving skills. Success in this role requires a customer-focused mindset, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Responsibilities include but not limited to:
  • Partner with clients to gather, understand, and document deployment and implementation requirements, ensuring successful project outcomes.
  • Develop and manage implementation plans, timelines, and project schedules while maintaining clear communication with clients throughout the process.
  • Configure, test, troubleshoot, and validate software solutions to support successful deployments and system functionality.
  • Deliver client training and ongoing support to promote effective adoption and use of the software platform.
  • Perform User Acceptance Testing (UAT) and Quality Assurance (QA) reviews on implementation deliverables to ensure accuracy and consistency.
  • Create and maintain implementation documentation, processes, and best practices to support standardized delivery for future clients.
  • Continuously evaluate implementation workflows and identify opportunities to improve efficiency, scalability, and the client experience.
  • Collaborate cross-functionally with implementation, support, and development teams to identify and resolve deployment-related issues.
  • Provide feedback to the software development team regarding product functionality, usability, and enhancement opportunities based on client and implementation experience.
  • Stay informed on emerging technologies, SaaS implementation best practices, and higher education industry trends to support ongoing innovation and client success.

About You:
  • Associate degree, relevant certifications, or equivalent professional experience in Computer Science, Information Technology, or a related field.
  • Working knowledge of SaaS software deployment, implementation, version control, and support processes.
  • Experience delivering exceptional customer service with a strong commitment to client satisfaction.
  • Familiarity with tools and technologies such as GitHub, HTML, Excel, and AI-assisted development or productivity tools.
  • Experience with User Acceptance Testing (UAT) and Quality Assurance (QA) processes.
  • Strong verbal and written communication skills with the ability to interact professionally with clients and internal teams.
  • Strong analytical, troubleshooting, and problem-solving abilities.
  • Excellent organizational and time management skills with the ability to manage multiple projects and priorities simultaneously.
  • Ability to work both independently and collaboratively in a cross-functional team environment.
  • High attention to detail and commitment to delivering accurate, high-quality work.
  • Self-motivated and proactive, with the ability to take initiative and work effectively with minimal supervision.
  • Familiarity with AI tools such as ChatGPT and an interest in leveraging AI to improve workflows, productivity, and development processes.
  • Enjoys collaborating in a team-oriented environment and actively sharing knowledge and best practices.

Perks & Benefits
  • Competitive compensation package
  • Paid time off (PTO)
  • Flexible work environment
  • Healthcare reimbursement benefits
  • Opportunity to work with a collaborative and growing team
  • Equity

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