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Manager Client Implementation Jobs in Arizona (NOW HIRING)

eBacon

Payroll Implementation Specialist

Phoenix, AZ · On-site +1

$65K - $75K/yr

And now, we're looking for a strong Implementation Manager to join our team. Who We're Looking For: You'll be the master chef of our client's onboarding experience, leading the complete ...

The RealReal

Assistant Manager, Client Service

Phoenix, AZ · On-site

$59K - $76K/yr

The Client Service Assistant Manager will focus on implementing and assisting with best practices while they introduce and enforce our Standards of Excellence. This role will report to the Client ...

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Manager Client Implementation information

What does a Manager Client Implementation do?

A Manager Client Implementation oversees the onboarding and integration of new clients into a company’s products or services. They coordinate cross-functional teams, manage project timelines, and ensure all client requirements are met for a smooth transition. Their role is crucial in building strong client relationships, addressing any issues that arise during the implementation process, and ensuring customer satisfaction. Typically, they act as the main point of contact between the client and internal departments throughout the implementation lifecycle.

What are the key skills and qualifications needed to thrive as a Manager Client Implementation?

To excel as a Manager Client Implementation, you need strong project management expertise, a background in business or information technology, and proven experience leading implementation projects. Familiarity with CRM software, project management tools like Asana or Microsoft Project, and relevant certifications such as PMP are highly valued. Exceptional communication, problem-solving, and stakeholder management skills help you navigate client expectations and cross-functional team dynamics. These abilities are crucial for delivering successful client onboarding and implementation outcomes on time and within scope.

What are some common challenges faced by a Manager Client Implementation during the onboarding of new clients?

A Manager Client Implementation often encounters challenges such as aligning client expectations with project deliverables, managing multiple stakeholders with varying priorities, and navigating complex technical integrations. Additionally, coordinating cross-functional teams and ensuring clear communication throughout the onboarding process are critical for success. Proactively addressing these challenges by setting clear timelines, maintaining transparency, and fostering strong relationships with both internal teams and clients can lead to smoother implementations.

What is the difference between Manager Client Implementation vs Client Success Manager?

AspectManager Client ImplementationClient Success Manager
Primary FocusImplementing solutions, onboarding clients, project managementEnsuring client satisfaction, retention, and ongoing support
Required SkillsTechnical knowledge, project management, communicationCustomer relationship management, communication, problem-solving
Work EnvironmentProject-based, cross-functional teams, technical settingsCustomer-facing, account management, support teams
CertificationsRelevant technical or project management certificationsCustomer service or success certifications often preferred

The Manager Client Implementation primarily focuses on onboarding and implementing solutions for clients, ensuring technical and project milestones are met. In contrast, a Client Success Manager emphasizes maintaining ongoing client relationships, ensuring satisfaction, and fostering retention. Both roles require strong communication skills but differ in their core responsibilities and daily activities.

What are the most commonly searched types of Client Implementation jobs in Arizona?

The most popular types of Client Implementation jobs in Arizona are:

What cities in Arizona are hiring for Manager Client Implementation jobs?

Cities in Arizona with the most Manager Client Implementation job openings:

Manager Client Implementation jobs near you

iSolved Implementation Manager - AZ, GA - On Site

Vensure Employer Solutions

Chandler, AZ • On-site

Full-time

Re-posted 18 days ago

Job description

Job Summary:
Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions. The Isolved Client Implementation Manager oversees implementation functions for the designated team, ensuring team members' overall development and productivity while managing client implementations and team performance.
Responsibilities:
• When needed, the Client Implementation Manager executes Client implementations.
• Mentors and supports the Client Implementation Team in all areas related to employee development and Client Implementation processes and procedures.
• Handles first level Client escalations.
• Ensures quality control and timely output of Client Implementations by effectively managing the team of Client Implementation and Sr. Client Implementation Specialists.
• Reports and communicates team performance to Senior Leadership and makes recommendations for areas of improvement.
Qualifications:
Required:
• HR/Payroll Outsourcing and/or PEO industry knowledge required
• HRIS/CRM/Systems experience
• Leadership/Supervisory skills
• Payroll & Tax subject matter knowledge
• Analytical skills
• Time management skills
• Excellent written and verbal communications
• Project management skills
• Problem solving skills
• Office Product knowledge
• Bachelor's Degree or minimum of 5 years related experience
• 1-2 years of management/supervisory experience
• iSolved Experience required
Preferred:
• FPC, PHR or related certification preferred
Company:
VensureHR is the direct employer services business unit of Vensure Employer Solutions, the largest privately held organization in the HR technology and services sector, delivering workforce solutions to businesses of all sizes. Founded in 2004, the company is headquartered in Chandler, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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