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Manager Client Care Jobs in Florida (NOW HIRING)

ADP

Manager - Client Support MAS

Maitland, FL · On-site

ADP Major Account Services, UpMarket, is hiring a Client Service Team Manager. * Are you ready to ... Company-paid time off for volunteering for causes you care about. What are you waiting for? Apply ...

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ADP

Manager - Client Support MAS

Maitland, FL · Hybrid

ADP Major Account Services, UpMarket, is hiring a Client Service Team Manager. * Are you ready to ... Company-paid time off for volunteering for causes you care about. What are you waiting for? Apply ...

New

Ci

Business Manager, Client Solutions

Miami, FL · On-site

$160K - $200K/yr

... communities they care about. We focus on exceeding expectations, simplifying lives, and ... client-centric solutions * Manage multiple tasks and shifting priorities effectively in a fast ...

Visa

Client Care Support (2nd Shift)

Miami, FL

$16.25 - $20.75/hr

Client Care is also responsible for a host of critical services that support the broader Visa organization and clients, including Visa Rules management, cardholder disputes, compliance, client ...

New

Assisting Hands Home Care

Care Manager

Lady Lake, FL · On-site

$26 - $34/hr

... Care Manager to serve as a vital connection between clients, families, caregivers, and the ... In this dynamic role, you will lead prospective client follow-up and new client intake efforts ...

Senior Helpers

Client Services Manager

Sarasota, FL · On-site

$50K - $65K/yr

Client Services Manager Senior Helpers of Sarasota/Bradenton Senior Helpers is a national leader in in-home senior care, and our Sarasota/Bradenton office is expanding. We are seeking a Client ...

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How much do manager client care jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for manager client care in Florida is $22.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $27.31 per hour, depending on experience, location, and employer.

What does a Manager Client Care do?

A Manager Client Care is responsible for overseeing the client service team and ensuring that customers receive exceptional support and assistance. They manage client relationships, resolve escalated issues, and implement processes to improve client satisfaction. Additionally, they analyze client feedback to identify trends and areas for improvement, train staff, and collaborate with other departments to address client needs. Their ultimate goal is to enhance the overall client experience and maintain long-term client loyalty.

What are the key skills and qualifications needed to thrive as a Manager Client Care?

To thrive as a Manager Client Care, you need expertise in customer service management, problem-solving, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, performance metrics tools, and sometimes industry-specific certifications is typically required. Excellent interpersonal skills, leadership, and the ability to motivate and support a team set standout managers apart. These skills ensure effective client satisfaction, efficient operations, and the development of high-performing teams that drive business success.

How does a Manager Client Care typically collaborate with other departments to enhance client satisfaction?

A Manager Client Care often works closely with teams such as Sales, Product Development, and Technical Support to ensure a seamless client experience. This collaboration involves sharing client feedback, coordinating on issue resolution, and developing service improvements based on client needs. Regular meetings and cross-departmental projects are common, as they help align strategies and address any service gaps. Effective communication and relationship-building skills are key for success in this collaborative environment.

What are the responsibilities of a manager client care?

A manager client care is responsible for overseeing customer service operations, ensuring client satisfaction, resolving escalated issues, and managing a team of customer service representatives. They often analyze service metrics, develop improvement strategies, and coordinate with other departments to enhance the client experience.

What are the most commonly searched types of Client Care jobs in Florida?

The most popular types of Client Care jobs in Florida are:

What cities in Florida are hiring for Manager Client Care jobs?

Cities in Florida with the most Manager Client Care job openings:

Manager Client Care jobs near you
Infographic showing various Manager Client Care job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 21% Part Time, and 7% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $46,061 per year, or $22.1 per hour.

Client Care Specialist

Hometown Veterinary Partners

Palm Beach Gardens, FL • On-site

$17 - $21/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Key responsibilities

  • Support clients and their pets by welcoming, assisting with check-in and check-out, and preparing patient forms and files.

  • Answer incoming calls, provide appointment reminders, and route calls to appropriate team members.

  • Assist in maintaining a positive, organized, and collaborative work environment by supporting hospital operations and patient care activities.

Job description

Get ready to make a positive impact on your team members, your community, and the veterinary industry! 
Hometown Veterinary Partners was founded in 2023 with a mission to empower veterinary professionals by building veterinary hospitals which inspire, uplift, and fulfill. We are seeking full and part time Client Care Specialists (CCS) to work right where you live in brand-new, bright, and beautiful veterinary hospitals.
A CCS at Hometown Veterinary Partners (HVP) is a member of the hospital team and reports directly to the Hospital Director or Partner Doctor. The CCS will support our core beliefs of Culture, Collaboration and Community. The CCS is empowered to provide exceptional client care that is approachable, accessible, and individualized in your location. As a respected member of the team, your skillset and ideas are important to have a successful hospital which advances client communication, teamwork, and marketing to build the HVP brand. 
This is your opportunity to contribute to the culture of your dreams! You will provide client care in your location while earning a competitive wage and a full suite of benefits. Your experience, background, and unique viewpoints are valued here. At Hometown Veterinary Partners, you are empowered to create rewarding and sustainable veterinary careers in your hospital and for our veterinary community.  
More about Hometown Veterinary Partners:
Exciting changes in the veterinary industry start with us and we are just getting started. We want you to be excited and happy doing what you love most. You can expect to grow and nourish the culture and community in your local hometown veterinary hospital. We work hard together for what we believe in: principles of CULTURE, COMMUNITY and COLLABORATION.   
  1. CULTURE. The center of what makes each hospital special is its culture. We give you the space to build and foster a healthy workplace at each location and support you along the way.
  2. COMMUNITY. We share in our teams’ excitement to be contributing members of their neighborhoods and to create positive change in our veterinary industry. Our veterinary teams are empowered to maintain local autonomy and growth in their community.
  3.  COLLABORATION. We encourage our teams to embrace an entrepreneurial spirit and operate with growth mindsets. We celebrate everyone’s individual viewpoints, experiences, and backgrounds. We grow together!
Our care teams have important roles in which they collaborate on successful outcomes and advancements in operations, pet care, and client services. We provide services six days/week which include: appointments, scheduled surgeries, and preventative care days. 
How You’ll Be Making an Impact: 
Culture
  • Maintain a positive, supportive, and collaborative work environment. 
  • Bring interpersonal and conflict resolution skills to support an inclusive environment. 
  • Support the training and onboarding of new team members.
  • Provide ongoing input that supports efficiency, productivity, and well-being.
  • Identify opportunities and support best practices to contribute to our growth. 
  • Provide a positive and exceptional client experience. 
  • Open the hospital before the arrival of the doctor and get ready for the day.
Community
  • Welcome clients and their pets to the hospital in a friendly and courteous fashion.
  • Assist clients and the pets in getting seated comfortably as they wait to be seen.
  • Answer incoming calls professionally and route calls to other team members. 
  • Prepare patient forms and files ahead of their scheduled appointments. 
  • Prepare and deliver reminders to the client for upcoming care via text, email, and phone.
  • Assist clients in completing any forms or files on paper or digitally.
  • Maintain a clean and organized desk and waiting area.
  • Assist clients in checking in and out as well as setting up appointments for follow-up care.
Collaboration
  • Give input, ideas, and suggestions for continual improvement of the hospital environment for the care team, patients, and pet parents.
  • Be a part of quality, safety, and health initiatives.
  • Triage emergency cases appropriately and keep clients and pets at ease. 
  • Review patients’ records to ensure that immunizations, diagnostic and routine testing, and preventions are up to date.
  • Promptly notify the medical team of the arrival of patients and the state of patients’ condition. 
  • Support customer retention and engagement strategies and tactics.
Requirements
  • Initiative-taking with a demonstrated passion for excellence and continuous learning.
  • Comfort in a high growth environment.
  • Demonstrated commitment to ethics and integrity.
  • Excellent phone etiquette.
  • Have reliable transportation. 
  • Ability to meet the physical demands of the role including standing, sitting, kneeling, and lifting, up to 50lbs for extended periods of time.
  • Initiative-taking with a demonstrated passion for excellence and continuous learning.
  • Strong organization, time management, and attention to detail in fast paced environment. 
  • Solid and effective communication, technology, organizational and analytical skills.
  • Basic knowledge of veterinary hospital procedures and terminologies preferred.
  • Ability to relate with clients in a friendly and professional manner.
  • Ability to maintain professionalism under stressful conditions.
  • Ability to exercise patience and empathize with clients.
Experience, Education and/or Training 
  • High School Diploma or equivalent required.
  • One year of customer service-related experience required, preferably in the veterinary or medical field.
  • Basic knowledge of veterinary hospital procedures and terminologies preferred.
Other Details 
  • Full-time or Part Time Opportunities Available
  • Hours: 8 or 10 Hour Shifts
  • Day & Evening Shifts, Holidays, Saturday (Closed Sunday)
  • Competitive Compensation
  • PTO for Part-Time & Full-Time Team Members (Inclusive of Vacation, Sick, Personal & Holiday)
  • Medical, Dental, and Vision Insurance
  • Telemedicine
  • Wellness & Mental Health Resources
  • Employee Assistant Program (EAP)
  • Life & Disability Insurance
  • Health Savings Account
  • Pet Insurance
  • Pet Discounts
  • 401k
  • CE Allowance 
  • Opportunity for Equity and Advancement 
  • Flexible Schedule to Allow for Work-Life Balance
Hometown Veterinary Partners is committed to providing equal employment opportunities to all aspects of employment and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
Are you ready to be a part of a new, special, and exciting veterinary community where you’re contributing to a better future for yourself, your team, and the veterinary community? Let’s talk!