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Manager Cigna Claims Representative Jobs (NOW HIRING)

Claims Management: Investigate, evaluate, and manage workers' compensation claims from inception to resolution, ensuring compliance with applicable laws, regulations, and company policies.

Claims Management: Investigate, evaluate, and manage workers' compensation claims from inception to resolution, ensuring compliance with applicable laws, regulations, and company policies.

Claims Management: Investigate, evaluate, and manage workers' compensation claims from inception to resolution, ensuring compliance with applicable laws, regulations, and company policies.

Claims Management: Investigate, evaluate, and manage workers' compensation claims from inception to resolution, ensuring compliance with applicable laws, regulations, and company policies.

Claims Manager Location: East Lansing, MI Department: Property/Casualty & Workers' Compensation SET SEG is looking for an Auto Claims Representative that will be responsible for the end-to-end ...

Claims Manager Location: East Lansing, MI Department: Property/Casualty & Workers' Compensation SET SEG is looking for an Auto Claims Representative that will be responsible for the end-to-end ...

Claims Representative

Kansas City, MO · On-site

$17.13 - $25.36/hr

Robinson is seeking a detail-oriented Claims Representative to join our team. In this role, you ... You will act as a key liaison across our network, managing claims from intake through settlement ...

Claims Management: Investigate, evaluate, and manage workers' compensation claims from inception to resolution, ensuring compliance with applicable laws, regulations, and company policies.

Claims Management: Investigate, evaluate, and manage workers' compensation claims from inception to resolution, ensuring compliance with applicable laws, regulations, and company policies.

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Manager Cigna Claims Representative information

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How much do manager cigna claims representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for manager cigna claims representative in the United States is $24.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $28.85 per hour, depending on experience, location, and employer.

What is the difference between Manager Cigna Claims Representative vs Claims Specialist?

AspectManager Cigna Claims RepresentativeClaims Specialist
CredentialsHigh school diploma or equivalent; often requires experience in claims processing; leadership skillsHigh school diploma or equivalent; claims processing knowledge; certification may be preferred
Work EnvironmentSupervisory role overseeing claims teams, office settingProcessing claims, customer service, data entry, office setting
Employer & Industry UsageInsurance companies, healthcare providers, corporate claims departmentsInsurance companies, healthcare providers, claims processing centers

The Manager Cigna Claims Representative typically oversees claims teams, requiring leadership skills and experience, while the Claims Specialist focuses on processing claims and customer service. Both roles are essential in the claims process but differ mainly in responsibility level and scope of duties.

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Infographic showing various Manager Cigna Claims Representative job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $51,091 per year, or $24.6 per hour.

ESIS Claims Representative, WC

Chubb

Philadelphia, PA • On-site

Full-time

Re-posted 7 days ago


Chubb rating

8.2

Company rating: 8.2 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

146th of 315 rated insurance


Job description


ESIS Claims Representative, WC
Under direct supervision initially, performs customer service and claims functions while training to become a claims representative. Gains exposure to all facets of a professional claims representative role through classroom and hands-on learning. As training progresses, will be assigned a caseload.
Duties may include, but are not limited to:
  • Claims Management: Investigate, evaluate, and manage workers' compensation claims from inception to resolution, ensuring compliance with applicable laws, regulations, and company policies.
  • Communication: Serve as the primary point of contact for injured workers, employers, medical providers, and other stakeholders, providing clear and professional communication throughout the claims process.
  • Investigation: Conduct thorough investigations of claims, including gathering statements, reviewing medical records, and analyzing accident reports to determine compensability and liability.
  • Decision-Making: Make timely and accurate decisions regarding claim acceptance, denial, or settlement based on the facts of the case and applicable laws.
  • Documentation: Maintain detailed and organized claim files, documenting all activities, communications, and decisions in the claims management system.
  • Cost Control: Monitor and manage claim costs, including medical expenses, indemnity payments, and legal fees, while ensuring appropriate reserves are established and maintained.
  • Compliance: Ensure adherence to state-specific workers' compensation laws, regulations, and reporting requirements.
  • Customer Service: Provide exceptional service to clients by addressing inquiries, resolving issues, and delivering timely updates on claim status.
  • Collaboration: Work closely with internal teams, including legal, medical, and risk management professionals, to achieve optimal claim outcomes.

Qualifications
Experience & Education
  • Minimum of 2 years of experience handling workers' compensation claims
  • Experience with ESIS or a similar third-party administrator is preferred
  • Bachelor's degree or equivalent experience

Preferred Knowledge and Skills
  • Strong knowledge of workers' compensation laws, medical terminology, and claims handling best practices
  • Proficiency in claims management systems and Microsoft Office Suite
  • Excellent written and verbal communication skills, including the ability to communicate effectively with external investigative sources and insureds by phone
  • Strong teamwork skills, with the ability to give and receive constructive feedback and identify growth opportunities
  • Strong analytical and problem-solving abilities
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment
  • Strong customer service focus and a proactive approach to supporting customer needs
  • Sound judgment and decision-making skills, with the ability to support and defend decisions
  • Commitment to high standards of performance and professionalism
  • Flexibility to adapt approach and behavior to different situations
  • Ability to represent Chubb and ESIS positively

Licensing Requirement
  • An applicable resident or designated home state adjuster's license is required for ESIS Field Claims Adjusters
  • Candidates who do not meet the licensing requirement will not meet ESIS employment requirements for handling claims
  • ESIS supports independent self-study time and allows up to 4 months to pass the adjuster licensing exam

About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

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About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US