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Manager Case Management Jobs in Spokane, WA (NOW HIRING)

South Coast Behavioral Health, Inc.

Case Manager

Mead, WA · On-site

$21 - $23/hr

Provides case management services (Arranges Transportation, Case coordination for FMLA and short Term Disability, Acts as liaison for legal issues) * Assists with placement in state-funded facilities

Salvation Army

Disaster Case Manager

Spokane, WA · On-site

$23/hr

Case management services are needed in various areas within the State of Washington. ESSENTIAL DUTIES AND RESPONSIBILITIES : * Conducts, thorough needs assessment and develops a recovery plan to ...

The Salvation Army

Disaster Case Manager

Spokane, WA · On-site

$23/hr

Case management services are needed in various areas within the State of Washington. ESSENTIAL DUTIES AND RESPONSIBILITIES : * Conducts, thorough needs assessment and develops a recovery plan to ...

AHG MASTER

Case Manager

Mead, WA · On-site

$21 - $23/hr

Provides case management services (Arranges Transportation, Case coordination for FMLA and short Term Disability, Acts as liaison for legal issues) * Assists with placement in state-funded facilities

Premera Blue Cross

Case Manager, RN

Spokane, WA · On-site

Premera Blue Cross, a nationally recognized leader in the practice of integrated case management, is looking to expand our growing team of Case Managers. Our comprehensive, whole-person health ...

Genex

Vocational Case Manager

Spokane, WA · On-site

$20.25 - $24.50/hr

Professionalism is monitored daily by management. • May assist in training/orientation of new staff as requested. • Monitors functions assigned to non-case managers and provides input on the ...

Aim Community Services

FCS CASE MANAGER

Spokane, WA · On-site

$20 - $25/hr

Case Management Duties · Maintain accurate, up-to-date, and confidential client records and case notes. · Coordinate referrals to mental health services, healthcare providers, education programs ...

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How much do manager case management jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for manager case management in Spokane, WA is $23.21, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $25.05 per hour, depending on experience, location, and employer.

What are the roles and responsibilities of a manager case management?

A Manager Case Management oversees a team responsible for coordinating and managing patient care or client services, often within healthcare, social services, or insurance organizations. Their duties include supervising case managers, developing policies and procedures, ensuring compliance with regulations, and improving the quality and efficiency of service delivery. They also analyze outcomes, provide staff training, and collaborate with other departments to ensure comprehensive care. The role requires strong leadership, communication, and organizational skills.

What are the key skills and qualifications needed to thrive as a manager case management?

To thrive as a Manager Case Management, you need a strong background in healthcare management, case management experience, and often a relevant degree such as nursing, social work, or healthcare administration. Familiarity with case management software, electronic health records (EHRs), and certifications like CCM (Certified Case Manager) are typically expected. Leadership, problem-solving, and excellent communication skills distinguish top performers in this role. These skills ensure effective coordination of care, regulatory compliance, and optimal outcomes for both patients and the organization.

What are some common challenges faced by a manager case management, and how can they be addressed?

A Manager of Case Management often encounters challenges such as balancing high caseloads, ensuring compliance with complex regulations, and fostering effective communication between interdisciplinary teams. Addressing these challenges involves developing efficient workflow processes, staying updated on industry standards, and promoting ongoing staff training. Building strong relationships with physicians, social workers, and other healthcare professionals is also essential for successful care coordination and positive patient outcomes.

What is the difference between Manager Case Management vs Case Coordinator?

AspectManager Case ManagementCase Coordinator
CredentialsRN, LCSW, or relevant healthcare certificationsTypically a bachelor's degree in healthcare or social services
Work EnvironmentHealthcare facilities, insurance companies, managed care organizationsHospitals, clinics, social service agencies
ResponsibilitiesOversees case management teams, develops care plans, manages complex casesCoordinates patient care, schedules appointments, assists with documentation

The main difference is that Manager Case Management holds leadership responsibilities, overseeing teams and strategic planning, while Case Coordinators focus on direct patient or client coordination and support tasks. Managers typically require more experience and advanced certifications, whereas Coordinators perform more operational, hands-on roles.

Is being a manager case management a good career?

A manager in case management oversees healthcare or social service teams, coordinating patient or client care and ensuring compliance with regulations. It is a stable career with opportunities for advancement, requiring strong leadership, communication skills, and relevant certifications. The role often involves a mix of administrative and clinical responsibilities and typically offers competitive salaries and benefits.

What are the most commonly searched types of Case Management jobs in Spokane, WA?

The most popular types of Case Management jobs in Spokane, WA are:

What are popular job titles related to Manager Case Management jobs in Spokane, WA?

For Manager Case Management jobs in Spokane, WA, the most frequently searched job titles are:

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The top searched job categories for Manager Case Management jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Manager Case Management jobs?

Cities near Spokane, WA with the most Manager Case Management job openings:

Manager Case Management jobs near you

Manager, Case Management

Premera Blue Cross

Spokane, WA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Premera Blue Cross rating

8.0

Company rating: 8.0 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

173rd of 315 rated insurance

Job description

Workforce Classification:
Telecommuter
Join Our Team: Do Meaningful Work and Improve People's Lives
Our purpose, to improve customers' lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.
Premera is committed to being a workplace where people feel empowered to grow, innovate, and lead with purpose. By investing in our employees and fostering a culture of collaboration and continuous development, we're able to better serve our customers. It's this commitment that has earned us recognition as one of the best companies to work for. Learn more about our recent awards and recognitions as a greatest workplace.
Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: https://healthsource.premera.com/.
Please note this position aligns to PST business hours.
The Manager, Case Management Team is a Supervisor for Case Managers. This position is responsible for the execution and implementation of Clinical Programs' strategy and goals and the oversight of Clinical Programs' operations. The incumbent oversees the effective integration and continuous improvement of processes and systems to meet Premera's current and future business goals. Responsibilities also include managing and developing a team of clinical and support staff promoting their professional growth and operational effectiveness.
What you'll do:
  • Participate in development of Clinical Programs' strategy and planning in accordance with company's mission and strategic goals, federal and state law and regulations, and accreditation standards.
  • Assist in the selection, training, evaluation, and development of professional paraprofessional, and administrative team members.
  • Lead Care Management teams in effective performance of job functions, which may include case management and delegated management oversight.
  • Participate in the development and monitoring of budgets in accordance with department and organizational objectives.
  • Participate in the development, implementation, and monitoring of the department's performance standards, utilizing quality improvement methodologies to refine procedures.
  • Foster collaborative work environment that encourages team building, facilitates cohesive synergetic performance of Case Management functions, while valuing the individual diversity and uniqueness of all employees.
  • Build and maintain cooperative business relationships.
  • Participate in activities and processes to ensure operational compliance with regulatory requirements, including NCQA and OIC.
  • Provide effective oversight and developmental support for team members to meet productivity and satisfy expectations. Facilitate team building across the team so that team members feel connected to one another and the larger department.
  • Effectively manages deficits with improvement plans and consistent follow-up.
  • Use data effectively to monitor performance, identify opportunities and address problems and opportunities timely.

What You'll Bring:
  • Candidates with a RN License are highly preferred.
  • Current state credential (e.g. licensure) that allows the professional to conduct an assessment independently as permitted within the discipline's scope of practice (Required):
    • For nurses, required registration (e.g. RN, ARNP).
    • For behavioral health, required licensure (e.g. LMFT, LICSW, LPC, LMHC)
    • For psychologist, required board certification
    • For dietitians, required certification as a nutritionist or dietician
    • Or licensure in related healthcare discipline
  • Certified in CCM (Certified Case Management) or obtain certification within 24 months of date of hire. (Required)
  • Five (5) years case management or health care experience. (Required)
  • Three (3) years management experience. (Required)
  • Advanced degree such as Master's Degree in a Health-Related field preferred.
  • Experience with NCQA, URAC, or accreditation review processes.
  • Experience in continuous process improvement and creative problem solving (e.g. LEAN, Synectic).
  • Advanced training in Motivational Interviewing.
  • Experience training clinical and non-clinical staff.
  • Experience managing case management teams and integrated case management model.

Premera total rewards
Our comprehensive total rewards package provides support, resources, and opportunities to help employees thrive and grow. Our total rewards are more than a collection of perks, they're a reflection of our commitment to your health and well-being. We offer a broad array of rewards including physical, financial, emotional, and community benefits, including:
  • Medical, vision, and dental coverage with low employee premiums.
  • Voluntary benefit offerings, including pet insurance for paw parents.
  • Life and disability insurance.
  • Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.
  • Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.
  • Generous paid time off to reenergize.
  • Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees.
  • Employee recognition program to celebrate anniversaries, team accomplishments, and more.

For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement.
  • Commuter perks make your trip to work less impactful on the environment and your wallet.
  • Free convenient on-site parking.
  • Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.
  • Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.
  • Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.
  • Need a brain break? Challenge someone to a game of shuffleboard or ping pong while on campus.

Equal employment opportunity/affirmative action:
Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.
If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at careers@premera.com or via phone at 425-918-4785.
Premera is hiring in the following states, with some limitations based on role or city: Alaska, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Maine, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington, Wisconsin.
The pay for this role will vary based on a range of factors including, but not limited to, a candidate's geographic location, market conditions, and specific skills and experience.
The salary range for this role is posted below; we generally target up to and around the midpoint of the range.
National Salary Range:
$89,300.00 - $151,800.00
National Plus Salary Range:
$101,900.00 - $173,200.00
*National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska.
We're happy to discuss compensation further during the interview because we believe that open communication leads to better outcomes for all. We're committed to creating an environment where all employees are celebrated for their unique skills and contributions.

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