ZipRecruiter

Log In

1

Manager Blue Cross Customer Service Jobs (NOW HIRING)

United Refrigeration

Be Seen First

Air Conditioning- Customer Service - Wholesale Distribution

Ronkonkoma, NY · On-site

$16.75 - $23/hr

Inventory control & management * Showroom merchandising * Service customers via phone, e-mail ... Blue Cross medical, dental & vision insurance, competitive pay & overtime, 401k with match, two ...

Anticimex

Customer Service Representative

Tucson, AZ · On-site

$15.50 - $21/hr

Blue Cross Blue Shield medical PPO options * Delta Dental and Vision * Prescription drug program ... The ability to effectively manage your time, prioritizing multiple tasks, maximizing performance ...

previous page

Showing results 41-60

All JobsBlue Cross Customer Service JobsManager Blue Cross Customer Service Jobs

Manager Blue Cross Customer Service information

See salary details

$24.5K

$58K

$101K

How much do manager blue cross customer service jobs pay per year?

As of Aug 16, 2026, the average yearly pay for manager blue cross customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a manager of Blue Cross Customer Service, and how can they effectively address them?

Managers in Blue Cross Customer Service often face challenges such as handling escalated member concerns, ensuring team members stay updated on complex insurance policies, and maintaining high customer satisfaction scores. To address these, it's essential to foster strong communication within the team, provide regular training on policy updates, and implement clear processes for escalation management. Successful managers also promote a supportive work environment where feedback and continuous improvement are encouraged. By balancing operational efficiency with empathy for both customers and staff, managers can navigate these challenges effectively.

What does a manager of Blue Cross Customer Service do?

A Manager of Blue Cross Customer Service oversees the daily operations of customer service teams that assist Blue Cross members with their health insurance questions and concerns. They ensure quality service, resolve escalated issues, and monitor staff performance to maintain high satisfaction levels. Additionally, they implement policies and procedures, provide training, and work to improve service processes. The goal is to ensure members have a positive experience and receive timely, accurate information about their health plans.

What are the key skills and qualifications needed to thrive as a manager of Blue Cross Customer Service?

To thrive as a Manager of Blue Cross Customer Service, you need strong leadership ability, in-depth knowledge of health insurance procedures, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, claims processing software, and HIPAA compliance is typically required. Exceptional communication, conflict resolution, and team-building skills help you motivate staff and resolve escalated issues effectively. These capabilities are essential for ensuring efficient operations, regulatory compliance, and high customer satisfaction in a healthcare insurance environment.

What is the difference between Manager Blue Cross Customer Service vs Customer Service Representative Blue Cross?

AspectManager Blue Cross Customer ServiceCustomer Service Representative Blue Cross
CredentialsHigh school diploma, leadership experience, possibly management certificationsHigh school diploma or equivalent, customer service training
Work EnvironmentSupervisory role, overseeing teams, administrative tasksFrontline customer interaction, call centers or offices
Employer & Industry UsageHealth insurance companies, insurance industryHealth insurance companies, insurance industry
Common Search & ComparisonLeadership, management, team oversightCustomer support, service skills, direct client interaction

The main difference between Manager Blue Cross Customer Service and Customer Service Representative Blue Cross lies in responsibilities and experience. Managers oversee teams and handle administrative tasks, requiring leadership skills and experience. Customer Service Representatives focus on direct customer interactions, providing support and information. Both roles are essential in the health insurance industry, but they differ in scope and level of responsibility.

What cities are hiring for Manager Blue Cross Customer Service jobs?

Cities with the most Manager Blue Cross Customer Service job openings:

What are the most commonly searched types of Blue Cross Customer Service jobs?

The most popular types of Blue Cross Customer Service jobs are:

What states have the most Manager Blue Cross Customer Service jobs?

States with the most job openings for Manager Blue Cross Customer Service jobs include:

Manager Blue Cross Customer Service jobs near you
Infographic showing various Manager Blue Cross Customer Service job openings in the United States as of June 2026, with employment types broken down into 13% Full Time, 73% Part Time, 7% Temporary, and 7% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Patient Service Coordinator

Blue Cross & Blue Shield of Mississippi

Madison, MS • On-site

Other

Posted 13 days ago

Job description

Patient Service Coordinator

The Patient Service Coordinator ensures a positive, efficient patient experience at the BlueHealth Baptist Care Center. Responsibilities include greeting patients in a courteous manner, patient scheduling, and ensuring patient and Care Center readiness prior to appointment, to include insurance verification and collection of all necessary releases. The incumbent is accountable for providing quality service to patients in support of the Care Center's commitment to the patient's holistic health journey. The Patient Service Coordinator provides a high level of patient satisfaction during all patient interactions, requiring the knowledge and support of multiple functions as needed. The incumbent ensures patient satisfaction through consistently representing BlueHealth Baptist Care Center professionally and promoting the benefits and services of the BlueHealth Baptist Care Center.

Job-Specific Requirements:

  • Must have a Bachelor's degree with at least a 3.0 GPA.
  • Excellent active listening skills in order to clearly understand patient's issues.
  • Must possess excellent communication skills to ensure a professional company image is projected at all times.
  • Must demonstrate a proactive, service-oriented demeanor, quickly addressing potential issues or delays.

Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.

Apply