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Manager Bentley Jobs in Delaware (NOW HIRING)

Bentley Truck Services

Branch Manager

Felton, DE · On-site

Bentley Truck Services, Inc. has been family owned and operated since 1991. Starting as a small 2 ... The branch manager needs to develop their teams while holding themselves accountable as well as ...

Bentley Truck Services

Branch Manager

Felton, DE · On-site

Bentley Truck Services, Inc. has been family owned and operated since 1991. Starting as a small 2 ... The branch manager needs to develop their teams while holding themselves accountable as well as ...

Bentley Truck Services

Parts Advisor I

Felton, DE · On-site

$21 - $26/hr

This position offers a clear career path for individuals interested in growing into a Parts Manager or dealership leadership role. Bentley Truck Services is committed to developing team members ...

Bentley Truck Services

Parts Advisor I

Felton, DE

$21 - $26/hr

This position offers a clear career path for individuals interested in growing into a Parts Manager or dealership leadership role. Bentley Truck Services is committed to developing team members ...

Bentley Truck Services

Parts Advisor I

Felton, DE · On-site

$21 - $26/hr

This position offers a clear career path for individuals interested in growing into a Parts Manager or dealership leadership role. Bentley Truck Services is committed to developing team members ...

Bentley Truck Services

Fleet Mechanic

New Castle, DE · On-site

$23.50 - $30/hr

Bentley Truck Services, Inc. has been family owned and operated since 1991. Starting as a small 2 ... Communicate with drivers and managers to ensure adherence to preventative vehicle maintenance ...

Bentley Truck Services

Branch Manager

Felton, DE

Bentley Truck Services, Inc. has been family owned and operated since 1991. Starting as a small 2 ... The branch manager needs to develop their teams while holding themselves accountable as well as ...

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Manager Bentley information

What is the difference between Manager Bentley vs Service Advisor Bentley?

AspectManager BentleyService Advisor Bentley
Primary RoleOversees service department operations, manages staff, and ensures customer satisfactionActs as the main point of contact for customers, explains services, and manages service orders
Required CredentialsManagement experience, automotive knowledge, possibly certificationsCustomer service skills, automotive knowledge, often some certifications
Work EnvironmentService department management, administrative tasks, team leadershipCustomer interaction, sales, service process coordination
Industry UsageUsed in automotive dealerships and service centersCommonly found in automotive service departments

The main difference between Manager Bentley and Service Advisor Bentley lies in their responsibilities. The Manager oversees the entire service department, focusing on operations and team management, while the Service Advisor primarily interacts with customers, explaining services and managing appointments. Both roles require automotive knowledge and customer service skills, but their focus areas differ within the automotive service industry.

What are popular job titles related to Manager Bentley jobs in Delaware?

For Manager Bentley jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Manager Bentley jobs in Delaware look for?

The top searched job categories for Manager Bentley jobs in Delaware are:

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Cities in Delaware with the most Manager Bentley job openings:

Manager Bentley jobs near you

Branch Manager

Bentley Truck Services

Felton, DE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Bentley Truck Services, Inc. has been family owned and operated since 1991. Starting as a small 2 bay shop in Philadelphia, we now span the entire eastern seaboard with 11 state of the art locations offering commercial truck sales, commercial truck rentals, full-service leasing, contract maintenance, parts, and service. We strive to create an uplifting and welcoming environment for our 200+ employees and customers. We continue to work every day towards our philosophy of being Committed to Excellence. If you have passion and are committed to success, we want you on our Team!
Benefits
  • Sick/PTO
  • Paid Holidays
  • Competitive salary
  • Generous 401k match.
  • Medical, Dental, Vision
  • Employee Referral Bonus
  • Company Paid Life Insurance
  • Supplemental Life, LTD, STD, Critical Illness, and Accident Insurance
  • A supportive, team-driven work environment where your contributions matter

Job Summary
The Branch Manager assures all operations at the specific location are running safely, efficiently, and are profitable. Depending on location they will have managers reporting to them that could be involved in service, lease & rental, parts, and sales. The branch manager needs to develop their teams while holding themselves accountable as well as their team.
Responsibilities
  • Promote safety throughout the facility by encouraging participation in safety meetings, audits, and projects. Support the team's actions and concerns. Assure meetings and tasks are documented and stored in the proper location. Responsible for overall cleanliness of facilities and the grounds around it, and a strong customer service culture.
  • Provide weekly updates to owners of locations successes, concerns, roadblocks, and where there is need for assistance from outside the location. Of course, on urgent matters they need to be communicated as soon as possible.
  • Interact with customers and provide estimates for repairs and keep customers and insurance companies abreast of job status.
  • Schedule technicians to satisfy workload. Interact with other functions in organization to assure proper payments from customer or insurance firms.
  • Support employees by assuring proper time is submitted for their pay.
  • Assure compliance to state and local guidelines for body shops.
  • Manage their teams to engage each member and to grow their talents to promote business growth. Work to get employee buy in and provide opportunities for employee to be part of providing solutions.
  • Stay abreast of each department needs as far as equipment and manpower and support the process to get those items addressed.
  • Oversees plant operations and facility issues by working with internal and external resources to have items maintained or fixed.
  • Support training initiatives, and meetings to promote employee awareness of products, safety, benefits, policies, etc.
  • Continually seek growth opportunities with product and process knowledge and management, technological, and compliance.
  • Assure customers are being taken care of through organizational resources. Escalate issues when appropriate.
  • Participate in employee discussions relating to performance reviews and disciplinary concerns.
  • Maintain a good understanding and support for organization to reach its goals relating to service, sales, parts, lease and rental.
  • Escalate employee relations matters to human resources when appropriate

Knowledge, Skills, and Abilities
  • Strong communication skills.
  • Ability to work with competing priorities.
  • Good business acumen.
  • Body Shop / Automotive experience a plus.
  • Superior Customer Service skills.
  • Professional appearance and work ethic.
  • Great attitude with a high-energy personality.
  • Excellent managerial skills.
  • Ability to mentor and influence others.
  • Good organizational skills.

Requirements
  • At least 5 years experience in a managerial role relating to Body Shop and /or Service.
  • Some versatility with other organizational functions.
  • Associates degree (Bachelors preferred), or 10 years related experience.
  • Ability to mentor and hold employees accountable.
  • History of growing teams via hiring and developing. (preferred)
  • Familiar with Microsoft Office software.

Why Join Bentley Truck Services?
  • 35 Years of Industry Experience: For over 35 years, Bentley Truck Services has been a trusted provider in the medium and heavy-duty truck industry. We offer the stability of an established organization with a clear direction for future growth.
  • Family-Owned and Operated: As a family-owned business, we value integrity, accountability, and long-term relationships-both with our customers and our employees.
  • Supportive Environment: We will invest in your development and provide the tools needed for your success.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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