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Manager Avaya Telecom Analyst Jobs (NOW HIRING)

The Telecom Analyst will ensure a seamless communication infrastructure by managing phone upgrades ... call management or IVR systems preferred. * Familiarity with platforms such as Cisco, Avaya ...

The Telecom Analyst will ensure a seamless communication infrastructure by managing phone upgrades ... call management or IVR systems preferred. * Familiarity with platforms such as Cisco, Avaya ...

Telecom Analyst

Plymouth, MA

$33.65 - $45.29/hr

Consults with the Manager of Telecommunications Services on specific matters requiring ... Avaya Certifications Pay Range: $33.65 - $45.29 The pay range listed for this position is the base ...

The end client is in the Telecom business. Job location: Hybrid in Atlanta, GA 30329, 3 days a week ... Team Management: Coordinate technical teams supporting Avaya ecosystems, ensuring high availability ...

The end client is in the Telecom business. Job location: Hybrid in Atlanta, GA 30329, 3 days a week ... Team Management: Coordinate technical teams supporting Avaya ecosystems, ensuring high availability ...

The Telecom Analyst will provide all levels of support for RH and Protiviti domestic and ... Manage & monitor all aspects of the delivery and installation process from conception to completion.

The Telecom Analyst will provide all levels of support for RH and Protiviti domestic and ... Manage & monitor all aspects of the delivery and installation process from conception to completion.

Telecom Analyst - Fiber To Distribution JOB SUMMARY: This position works very closely with the ... Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and ...

Telecom Analyst - Fiber To Distribution JOB SUMMARY: This position works very closely with the ... Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and ...

Strong hands-on knowledge of Avaya Session Manager, Avaya IVR. Experience with QoS configurations, jitter, diagnosing and tuning QoS and performing bandwidth analysis. Knowledge of CTI, LAN/WAN ...

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Manager Avaya Telecom Analyst information

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$56

How much do manager avaya telecom analyst jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for manager avaya telecom analyst in the United States is $35.86, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $45.19 per hour, depending on experience, location, and employer.

What is the difference between Manager Avaya Telecom Analyst vs Network Telecom Analyst?

AspectManager Avaya Telecom AnalystNetwork Telecom Analyst
CertificationsAvaya certifications, telecom certificationsCisco, CompTIA Network+
Work EnvironmentTelecom service providers, large corporationsIT departments, telecom companies
ResponsibilitiesManage Avaya telecom systems, troubleshoot telecom issuesMaintain network infrastructure, troubleshoot network problems

The Manager Avaya Telecom Analyst focuses on managing and supporting Avaya telecom systems, while the Network Telecom Analyst handles broader network infrastructure. Both roles require telecom knowledge but differ in scope and certifications. The Manager Avaya Telecom Analyst is more specialized in Avaya platforms, whereas the Network Telecom Analyst covers a wider range of network technologies.

What cities are hiring for Manager Avaya Telecom Analyst jobs? Cities with the most Manager Avaya Telecom Analyst job openings:
What are the most commonly searched types of Avaya Telecom Analyst jobs? The most popular types of Avaya Telecom Analyst jobs are:
What states have the most Manager Avaya Telecom Analyst jobs? States with the most job openings for Manager Avaya Telecom Analyst jobs include:
Avaya Telecom Engineer

Avaya Telecom Engineer

Noblesoft Technologies

Charlotte, NC • On-site

Contractor

Posted 5 days ago


Job description

Job Title:  Senior Avaya Telecom Engineer 

Location:  Charlotte, NC
 

Key Responsibilities

  • System Design & Implementation:
    • Architect, deploy, and optimize Avaya Aura Communication Manager (CM), System Manager (SMGR), Session Manager (SM), Element Management System (EMS), Session Border Controller (SBC), Application Enablement Services (AES), and SIP trunking solutions.
    • Integrate Avaya platforms with third-party applications and telco services for PSTN connectivity.
  • Operations & Support:
    • Provide advanced troubleshooting and technical support for Avaya systems, including incident and problem management for CM, SMGR, SM, EMS, SBC, AES, and SIP environments.
    • Perform moves, adds, changes (MACs), upgrades, and patch management for Avaya infrastructure.
    • Monitor system performance, conduct capacity analysis, and ensure compliance with enterprise standards.
  • Security & Compliance:
    • Manage secure API access, data encryption, and system backups.
    • Ensure systems meet regulatory and business continuity requirements, including E911 integration.
  • Collaboration & Documentation:
    • Work closely with cross-functional teams (network, security, application owners) to deliver integrated voice solutions.
    • Develop and maintain technical documentation, procedures, and training materials for support staff and end-users.
  • Continuous Improvement:
    • Stay current with industry trends and Avaya technology advancements.
    • Recommend and implement new features, upgrades, and process improvements.
 

Required Skills & Experience

  • Technical Expertise:
    • 5+ years’ hands-on experience with Avaya Aura platforms (CM, SMGR, SM, EMS, SBC, AES).
    • Deep understanding of SIP trunking, VoIP protocols, and telephony infrastructure.
    • Experience with installation, configuration, and troubleshooting of Avaya systems and media gateways (G650, G450, G430).
    • Familiarity with integration of Avaya with other enterprise applications and cloud services.
  • Certifications:
    • Avaya ACIS/ACSS certifications preferred.
    • Additional certifications in networking (CCNP Collaboration, etc.) are a plus.
  • Soft Skills:
    • Excellent problem-solving, communication, and interpersonal skills.
    • Ability to mentor junior engineers and collaborate across teams.
 

Preferred Qualifications

  • Experience with large-scale enterprise deployments and migrations.
  • Knowledge of related technologies (Cisco Unity, NICE, Verint, RedSky E911).
Proven track record in project management and vendor coordination