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Manager At&T Customer Service Representative Jobs in Raleigh, NC

Molly Maid

Customer Service Representative

Apex, NC · On-site

$15 - $18/hr

With a career at Molly Maid, you will bring customers joy and relief, and reward yourself in the ... and can manage time effectively to meet deadlines. We'll teach you everything you need to know ...

FastSigns

Customer Service Representative

Raleigh, NC · On-site

$15 - $18/hr

Paid time off FASTSIGNS #111701 is hiring for a Customer Service Representative to join our team ... will be made by the management of this franchisee. All inquiries about employment at this ...

FastSigns

Customer Service Representative

Raleigh, NC · On-site

$15 - $18/hr

Paid time off FASTSIGNS #111701 is hiring for a Customer Service Representative to join our team ... will be made by the management of this franchisee. All inquiries about employment at this ...

Capitol Coffee

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Order Management: Enter and process customer orders, including approving web orders. Update ... Prolonged periods sitting at a desk and working on a computer. • Ability to communicate ...

U-Haul

Customer Service Representative

Durham, NC

$15.50 - $21/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Chapel Hill, NC · On-site

$13.50 - $18.50/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Wake Forest, NC · On-site

$13.75 - $18.75/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Wake Forest, NC · On-site

$13.75 - $18.75/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

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All JobsAt&T Customer Service Representative JobsManager At&T Customer Service Representative JobsManager At&T Customer Service Representative Jobs in Raleigh, NC

Manager At T Customer Service Representative information

See Raleigh, NC salary details

$9

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$26

How much do manager at&t customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for manager at&t customer service representative in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Manager AT&T Customer Service Representative and how are they addressed?

A Manager AT&T Customer Service Representative often faces challenges such as handling high call volumes, resolving complex customer issues, and ensuring team performance meets company standards. To address these, managers utilize advanced CRM systems, provide regular training to their teams, and implement effective escalation protocols. Collaboration with other departments, such as technical support and billing, is essential to resolve issues efficiently and maintain customer satisfaction. Developing strong communication and problem-solving skills helps managers lead their teams through these challenges successfully.

What are the key skills and qualifications needed to thrive as a Manager AT&T Customer Service Representative?

To thrive as a Manager AT&T Customer Service Representative, you need strong leadership skills, a background in customer service, and often a bachelor's degree or equivalent experience. Familiarity with customer relationship management (CRM) systems, call center software, and AT&T-specific platforms is typically required. Outstanding communication, conflict resolution, and team-building abilities help you motivate staff and address customer concerns effectively. These skills ensure efficient operations, high customer satisfaction, and successful team performance in a dynamic service environment.

What does a Manager AT&T Customer Service Representative do?

A Manager AT&T Customer Service Representative oversees a team of customer service representatives, ensuring they provide high-quality support to AT&T customers. They handle escalated issues, train new staff, and monitor performance metrics to improve service levels. Managers also implement policies and procedures to enhance customer satisfaction and resolve complex problems. Their role is crucial in maintaining positive customer relationships and supporting company goals.
What are the most commonly searched types of At&T Customer Service Representative jobs in Raleigh, NC? The most popular types of At&T Customer Service Representative jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Manager At&T Customer Service Representative jobs? Cities near Raleigh, NC with the most Manager At&T Customer Service Representative job openings:
Manager At T Customer Service Representative jobs near you

Customer Service Representative

Comsult Connect

Raleigh, NC • On-site

$15.50 - $21.25/hr

Other

Re-posted 10 hours ago

Job description

Job Title: Customer Service Representative
Location: Raleigh, NC
Department: Customer Service
Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will serve as the first point of contact for our customers, addressing inquiries, concerns, and providing information in a friendly and professional manner. This role is critical in maintaining customer satisfaction and fostering loyalty through exceptional service.
Key Responsibilities:
  • Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
  • Resolve customer complaints or issues by actively listening and providing solutions promptly.
  • Maintain a detailed record of customer interactions and transactions using our CRM system.
  • Provide product information and support to customers to assist them in making informed decisions.
  • Assist in processing orders, returns, and exchanges according to company policies.
  • Collaborate with team members and departments to address customer needs and improve processes.
Qualifications:
  • High school diploma or equivalent; associate's degree or higher preferred.
  • Proven experience in customer service or a related field.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities with a focus on customer satisfaction.
  • Ability to work flexible hours, including evenings and weekends if needed.
  • Proficiency in using customer service software and CRM systems.

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