... Application Support provides comprehensive support for customers using our connected fitness ... Manage order-related inquiries such as status updates, shipping issues, returns, service provider ...
... Application Support provides comprehensive support for customers using our connected fitness ... Manage order-related inquiries such as status updates, shipping issues, returns, service provider ...
Provide technical support to customers during pre-sale and post-sale stages, including on-site ... Ability to manage multiple projects and meet deadlines. * Experience in a customer-facing technical ...
Provide technical support to customers during pre-sale and post-sale stages, including on-site ... Ability to manage multiple projects and meet deadlines. * Experience in a customer-facing technical ...
Lead Application Engineer - Switchgear
South Milwaukee, WI · On-site
$97K - $143K/yr
S). This role is responsible for marketing, product, and application support in assigned ... Product Management • Industry Expertise: Collect voice of customer (VOC), develop product ...
Lead Application Engineer - Switchgear
South Milwaukee, WI · On-site
$97K - $143K/yr
S). This role is responsible for marketing, product, and application support in assigned ... Product Management • Industry Expertise: Collect voice of customer (VOC), develop product ...
... Application Support provides comprehensive support for customers using our connected fitness ... order management channels, ensuring each customer receives accurate, timely, and professional ...
... Application Support provides comprehensive support for customers using our connected fitness ... order management channels, ensuring each customer receives accurate, timely, and professional ...
FSC Technical Support Engineer
Glendale, WI · On-site
$85K - $118K/yr
About Us: Johnson Controls, a global leader in thermal management, mission-critical building ... Create and document product application and problem solution articles and videos in a support ...
FSC Technical Support Engineer
Glendale, WI · On-site
$85K - $118K/yr
About Us: Johnson Controls, a global leader in thermal management, mission-critical building ... Create and document product application and problem solution articles and videos in a support ...
FSC Technical Support Engineer
Glendale, WI · On-site +1
$85K - $118K/yr
About Us: Johnson Controls, a global leader in thermal management, mission-critical building ... Create and document product application and problem solution articles and videos in a support ...
FSC Technical Support Engineer
Glendale, WI · On-site +1
$85K - $118K/yr
About Us: Johnson Controls, a global leader in thermal management, mission-critical building ... Create and document product application and problem solution articles and videos in a support ...
Provide technical support to customers during pre-sale and post-sale stages, including on-site ... Ability to manage multiple projects and meet deadlines. Experience in a customer-facing technical ...
Provide technical support to customers during pre-sale and post-sale stages, including on-site ... Ability to manage multiple projects and meet deadlines. Experience in a customer-facing technical ...
Construction Internship Application - Summer 2027
Roberts, WI · On-site
$15.50 - $19.75/hr
By submitting your application here, we will keep your information on hand and reach out should an ... Currently pursuing a degree in Engineering, Construction Management, or a related field * Strong ...
New
Construction Internship Application - Summer 2027
Roberts, WI · On-site
$15.50 - $19.75/hr
By submitting your application here, we will keep your information on hand and reach out should an ... Currently pursuing a degree in Engineering, Construction Management, or a related field * Strong ...
New
Job Summary The Technical Application Engineer supports the day-to-day operations of the Sales Engineers and Account Managers in promoting sales, securing orders, and providing quality service to our ...
Job Summary The Technical Application Engineer supports the day-to-day operations of the Sales Engineers and Account Managers in promoting sales, securing orders, and providing quality service to our ...
The Applications Support Analyst plays a critical role in managing and enhancing the company ... our business application's core functionality by building scalable solutions, minimizing ...
Quick apply
The Applications Support Analyst plays a critical role in managing and enhancing the company ... our business application's core functionality by building scalable solutions, minimizing ...
Desktop Engineer
Milwaukee, WI · On-site
The Desktop Engineer is responsible for developing and implementing client based products for our ... support for Direct Supply's PC desktop, laptop configuration, mobile device, and application ...
Desktop Engineer
Milwaukee, WI · On-site
The Desktop Engineer is responsible for developing and implementing client based products for our ... support for Direct Supply's PC desktop, laptop configuration, mobile device, and application ...
L2 Desktop Support Engineer - Green Bay, WI (Onsite, Long-Term Contract)
Green Bay, WI · On-site
$20 - $25/hr
... application errors, and peripheral malfunctions. * Perform installations, configurations, and ... Manage user accounts, permissions, and access rights in Active Directory and other identity ...
Quick apply
L2 Desktop Support Engineer - Green Bay, WI (Onsite, Long-Term Contract)
Green Bay, WI · On-site
$20 - $25/hr
... application errors, and peripheral malfunctions. * Perform installations, configurations, and ... Manage user accounts, permissions, and access rights in Active Directory and other identity ...
Desktop Support Engineer
Milwaukee, WI · On-site
The role emphasizes clear communication with users of varying technical skill levels, effective ticket and work queue management, and proactive identification of recurring issues to support ...
Quick apply
Desktop Support Engineer
Milwaukee, WI · On-site
The role emphasizes clear communication with users of varying technical skill levels, effective ticket and work queue management, and proactive identification of recurring issues to support ...
The Application Engineering position is responsible for external frontline technical support and ... Internally, they will be supporting functions such as manufacturing locations, supply chain and ...
The Application Engineering position is responsible for external frontline technical support and ... Internally, they will be supporting functions such as manufacturing locations, supply chain and ...
The Application Engineering position is responsible for external frontline technical support and ... Internally, they will be supporting functions such as manufacturing locations, supply chain and ...
The Application Engineering position is responsible for external frontline technical support and ... Internally, they will be supporting functions such as manufacturing locations, supply chain and ...
The Application Engineering position is responsible for external frontline technical support and ... Internally, they will be supporting functions such as manufacturing locations, supply chain and ...
The Application Engineering position is responsible for external frontline technical support and ... Internally, they will be supporting functions such as manufacturing locations, supply chain and ...
IT Support Engineer
Madison, WI · On-site
$65K - $85K/yr
Training & development The IT Support Engineer is responsible for advanced installation ... Triage and manage helpdesk tickets, initiate appropriate remedial actions. Provide tier 2+ customer ...
Quick apply
IT Support Engineer
Madison, WI · On-site
$65K - $85K/yr
Training & development The IT Support Engineer is responsible for advanced installation ... Triage and manage helpdesk tickets, initiate appropriate remedial actions. Provide tier 2+ customer ...
IT Support Engineer
Madison, WI · On-site
$65K - $85K/yr
The IT Support Engineer is responsible for advanced installation, configuration, and support of ... Network design, installation, and support: · Comprehensive installation, management and ...
Quick apply
IT Support Engineer
Madison, WI · On-site
$65K - $85K/yr
The IT Support Engineer is responsible for advanced installation, configuration, and support of ... Network design, installation, and support: · Comprehensive installation, management and ...
IT Support Engineer
$65K - $85K/yr
The IT Support Engineer is responsible for advanced installation, configuration, and support of ... Network design, installation, and support: · Comprehensive installation, management and ...
Quick apply
IT Support Engineer
$65K - $85K/yr
The IT Support Engineer is responsible for advanced installation, configuration, and support of ... Network design, installation, and support: · Comprehensive installation, management and ...
Workday Accounts Payable - Application Support Analyst
$41.10 - $61.65/hr
Serves as a mentor to train and develop other application support staff as needed. * Develops and ... Project management experience with ability to use project management software. * Necessary ...
Workday Accounts Payable - Application Support Analyst
$41.10 - $61.65/hr
Serves as a mentor to train and develop other application support staff as needed. * Develops and ... Project management experience with ability to use project management software. * Necessary ...
Manager Application Support Engineer information
What is the difference between Manager Application Support Engineer vs Application Support Engineer?
| Aspect | Manager Application Support Engineer | Application Support Engineer |
|---|---|---|
| Credentials | Bachelor's degree, relevant certifications, leadership experience | Bachelor's degree, technical certifications often preferred |
| Work Environment | Team leadership, client communication, strategic planning | Technical troubleshooting, user support, system monitoring |
| Employer & Industry Usage | IT departments, software companies, enterprise environments | IT support teams, software vendors, tech companies |
| Search & Comparison Intent | Understanding managerial roles in application support | Technical support roles, troubleshooting skills |
The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.
What are the most commonly searched types of Application Support Engineer jobs in Wisconsin? The most popular types of Application Support Engineer jobs in Wisconsin are:
What are popular job titles related to Manager Application Support Engineer jobs in Wisconsin? For Manager Application Support Engineer jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Manager Application Support Engineer jobs in Wisconsin look for? The top searched job categories for Manager Application Support Engineer jobs in Wisconsin are:
What cities in Wisconsin are hiring for Manager Application Support Engineer jobs? Cities in Wisconsin with the most Manager Application Support Engineer job openings:
Customer Technical Support Specialist - Application Support
JOHNSON HEALTH TECH TRADING INCCottage Grove, WI • On-site
Other
Medical, Dental, Life, Retirement, PTO
Posted 14 days ago
Job description
Description
Position Overview
Under the direction of the Customer Experience Leadership Team, the Customer Technical Support Specialist - Application Support provides comprehensive support for customers using our connected fitness products, software applications, and online store. Agents handle a wide range of inquiries and technical issues across hardware, software, and order management channels, ensuring each customer receives accurate, timely, and professional assistance.
This position requires adaptability in a dynamic environment, strong critical thinking abilities, and the capacity to manage multiple systems and communication platforms. Agents will support customers via phone, and email while collaborating cross-functionally with internal teams to ensure successful resolution of customer needs and contribute to continuous improvement initiatives.
Responsibilities
Customer Support:
Troubleshoot and resolve hardware, software, and connectivity issues, account access, firmware updates, and machine operation concerns.
Manage order-related inquiries such as status updates, shipping issues, returns, service provider visits, cancellations, and warranty or replacement requests.
Accurately document interactions, resolutions, and escalations in the ticketing systems.
Follow established diagnostic protocols, policies, and workflows to ensure consistency and efficiency.
Identify recurring issues and communicate trends or potential product concerns to leads or Tier 2 or leadership.
Meet or exceed departmental KPIs, including response times, resolution rates, quality assurance, and customer satisfaction goals
Cross-Functional Collaboration & Internal Support:
Participate in cross-training and skill-building across functional areas to increase departmental flexibility and service coverage.
Collaborate with product development, quality, and logistics teams to ensure continuous feedback on product or process improvements.
Use knowledgebase for all troubleshooting, promotions, known issues, and software updates.
Customer Experience & Continuous Improvement:
Demonstrate professionalism and empathy in all customer interactions to build long-term satisfaction and brand loyalty.
Proactively identify opportunities to improve the customer experience and operational workflows.
Support department initiatives related to process refinement, and quality enhancement.
Uphold company values by fostering teamwork, accountability, and integrity across all channels of communication.
Requirements
Education:
High school diploma or equivalent required.
Advanced degree or certificate preferred
Experience:
Minimum 1-2 years of experience in customer service, call center, or technical support environment preferred.
Experience troubleshooting hardware, software, or connected devices strongly preferred.
Experience supporting order management, logistics, or e-commerce processes preferred.
Previous work within the fitness or consumer technology industry is beneficial.
Benefits:
We offer an excellent compensation package and team-oriented work environment with growth opportunities.
Some of our outstanding benefits include:
Health & Dental Insurance
Company paid Life Insurance
401(k)
Time Off benefits
Product discounts
Wellness programs