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Manager Amex Customer Service Jobs (NOW HIRING)

Hobby Lobby

Customer Service Manager

Kansas City, MO · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Greif, Inc.

Customer Service Manager

Carol Stream, IL · On-site

$90K - $153K/yr

Job Requisition #: 034388 Customer Service Manager (Open) The Customer Service Manager is responsible for leading the day-to-day operations of the Customer Service function within a Greif ...

HEICO

Customer Service Manager

Tampa, FL · On-site

The Customer Service Manager is responsible for achieving customer service objectives by contributing customer service information and recommendations to strategic plans and reviews. ESSENTIAL DUTIES ...

Alfa Laval

Customer Service Manager

Richmond, VA · On-site

$110K - $130K/yr

About the job The Customer Service Manager is responsible for leading the Energy Division's customer service organization and ensuring the highest levels of customer satisfaction. This role drives a ...

Oracle Lighting

Customer Service Manager

Metairie, LA · On-site

THE OPPORTUNITY We're looking for a dynamic, customer-obsessed Customer Service Manager to own and elevate our entire customer experience operation. You'll lead a team of remote Customer Service ...

Warehouse Cinemas

Customer Service Manager

Baltimore, MD · On-site

$21.15 - $28.85/hr

The Customer Service Manager is an integral part of our cinema leadership team, focusing on both employee training and event management to elevate the overall guest experience. This role is ...

Hobby Lobby

Customer Service Manager

Pittsburgh, PA · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

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How much do manager amex customer service jobs pay per year?

As of Jun 9, 2026, the average yearly pay for manager amex customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager Amex Customer Service, and why are they important?

To thrive as a Manager Amex Customer Service, you need strong leadership, problem-solving, and customer service expertise, typically supported by a bachelor's degree and experience in customer support environments. Familiarity with CRM platforms, call center software, and data analytics tools is usually required. Excellent communication, conflict resolution, and team-building skills help foster a positive environment and ensure effective service delivery. These skills are crucial for maintaining high service standards, motivating teams, and ensuring customer satisfaction in a dynamic setting.

What are some common challenges faced by a Manager in Amex Customer Service, and how can they be addressed?

As a Manager in Amex Customer Service, you may encounter challenges such as balancing high service standards with efficiency metrics, supporting team members during peak periods, and handling complex customer escalations. Success in this role often involves fostering a positive team environment, providing continuous coaching, and leveraging data to identify and resolve process bottlenecks. Proactive communication and collaboration with cross-functional teams—such as training, quality assurance, and IT—are key to maintaining high customer satisfaction and operational excellence.

Does Amex do remote work?

For a Manager in Amex Customer Service, remote work options are available and have become more common, especially following the shift to flexible work arrangements. The availability of remote positions depends on the specific role, team, and business needs, and may require proficiency with communication tools like Microsoft Teams or Zoom. Candidates should review the job posting for remote work eligibility and expectations.

What does a Manager Amex Customer Service do?

A Manager Amex Customer Service oversees the daily operations of customer service teams at American Express. They are responsible for ensuring high levels of customer satisfaction, managing and coaching staff, analyzing service metrics, and implementing improvements. Managers handle escalated customer issues, coordinate with other departments, and ensure compliance with company policies and regulations. Their role is crucial in maintaining the quality and efficiency of the customer service experience provided to cardmembers.
What cities are hiring for Manager Amex Customer Service jobs? Cities with the most Manager Amex Customer Service job openings:
What are the most commonly searched types of Amex Customer Service jobs? The most popular types of Amex Customer Service jobs are:
What states have the most Manager Amex Customer Service jobs? States with the most job openings for Manager Amex Customer Service jobs include:
Manager Amex Customer Service jobs near you
Customer Service Manager

Customer Service Manager

Hobby Lobby

Kansas City, MO • On-site

$20.15 - $21.15/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 8 days ago

Hobby Lobby rating

6.2

Company rating: 6.2 out of 10

Based on 847 frontline employees who took The Breakroom Quiz

19th of 39 rated national retailers

Job description

Job Description - Overview
New opportunity available for a Customer Service Manager.
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY.
Responsibilities:
  • Perform duties as front-end manager
  • Assist customers with returns
  • Manage registers
  • Assist customers as needed
  • Provide excellent customer service

Starting full-time range - $20.15 - $21.15 per hour
Job Description - Requirements
  • Excellent Customer Service Skills
  • Basic Computer Skills
  • Desire To Learn
  • Trustworthy And Dependable
  • Super Friendly
  • Previous Work References
If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you.
Full-Time Benefits include:
  • Competitive Wages
  • Medical, Dental and Prescription Benefits
  • 401(k) Program with Company Match
  • Paid Vacation
  • Sick / Personal Pay (SPP)
  • Employee Discount
  • Life Insurance and Long Term Disability Insurance (LTD)
  • Flexible Spending Plan
  • Holiday Pay

Hobby Lobby Stores, Inc., is an Equal Opportunity Employer.
For reasonable accommodation of disability during the hiring process call (800) 200-1494.

What Hobby Lobby employees say

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About Hobby Lobby

Sourced by ZipRecruiter

Hobby Lobby is Primarily an Arts and Crafts store but also includes Hobbies, Picture framing, Jewelry making, Fabrics, Floral and Wedding supplies, Cards and Party ware, Baskets, Wearable art, Home decor and Holiday Merchandise. Corporate headquarters include over 12 million square feet of manufacturing, distribution and an office complex in Oklahoma City. What began as a $600 start up, Continues to grow and expand enabling customers across the Nation to Live a Creative Life.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Oklahoma City, OK, US

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