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Internship Amex Customer Service Jobs (NOW HIRING)

American Express

AI Engineer III

Phoenix, AZ

$57 - $76.75/hr

... services in support of Amex's customers and colleagues, while maintaining 24/7 servicing and ... Internship or early-career experience in fintech or other regulated environments. * Contributions ...

ST. JOSAPHAT PARISH

Customer Service Rep

Atlanta, GA

$15.50 - $21/hr

Customer Service Consultant Market Buzz Promotion is currently looking for Former Military ... R., Advertising, Inventory, Internship, Entry-Level, chicago College Graduate, College Grad, High ...

American Express

Senior AI Engineer I

Phoenix, AZ

$103K - $142K/yr

The Technology organization enables and accelerates the company's growth strategies, delivering global capabilities and services in support of Amex's customers and colleagues, while maintaining 24/7 ...

ST. JOSAPHAT PARISH

Customer Service Rep

Los Angeles, CA · On-site

$17.25 - $23.50/hr

Customer Service Consultant Market Buzz Promotion is currently looking for Former Military ... R., Advertising, Inventory, Internship, Entry-Level, chicago College Graduate, College Grad, High ...

ST. JOSAPHAT PARISH

Customer Service Rep

Dallas, TX

$15.75 - $21.50/hr

Customer Service Consultant Market Buzz Promotion is currently looking for Former Military ... R., Advertising, Inventory, Internship, Entry-Level, chicago College Graduate, College Grad, High ...

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How much do internship amex customer service jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for internship amex customer service in the United States is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

Is Amex a good internship?

An Amex Customer Service internship provides experience in financial services, customer support, and communication skills. Interns typically receive structured training, mentorship, and may have opportunities for full-time employment afterward.

Is American Express internship paid?

American Express internships, including those in customer service roles, are typically paid positions. Interns usually receive compensation based on industry standards and the specific program, and the schedule often involves full-time or part-time hours during the internship period.

What are some common challenges faced by interns in Amex Customer Service, and how can they be addressed?

Interns in Amex Customer Service often face challenges such as adapting to a fast-paced environment, handling high call volumes, and learning to resolve diverse customer inquiries efficiently. It's important to quickly become familiar with company policies and digital tools to provide accurate information. Seeking guidance from experienced team members, actively participating in training sessions, and regularly requesting feedback can help interns build confidence and improve their problem-solving skills. Collaboration with peers and supervisors also enhances learning and fosters a supportive work environment.

What is the difference between Internship Amex Customer Service vs Customer Service Representative?

AspectInternship Amex Customer ServiceCustomer Service Representative
CredentialsTypically pursuing or recent graduate, no formal certification requiredHigh school diploma or equivalent; some roles may prefer experience
Work EnvironmentInternship setting, training-focused, often in call centers or officeCustomer-facing, call center or office environment
Employer & IndustryAmerican Express, finance and credit card industryVarious companies in finance, retail, and service sectors
Search & Comparison IntentUnderstanding internship roles, entry-level opportunities at AmexSeeking employment or understanding customer service roles

Internship Amex Customer Service positions are entry-level, training-focused roles designed for students or recent graduates within the finance industry. Customer Service Representatives are full-time roles across various companies, requiring more experience but offering similar customer interaction duties. The internship provides a stepping stone into the industry, while the representative role is a permanent position.

How hard is it to get hired at Amex?

Getting hired for an Amex Customer Service internship typically involves a competitive application process that includes submitting a resume, completing assessments, and participating in interviews. Strong communication skills, customer service experience, and familiarity with financial products can improve chances, but the selection process is selective due to high applicant volume.

What are the key skills and qualifications needed to thrive as an Amex Customer Service Intern, and why are they important?

To thrive as an Amex Customer Service Intern, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by enrollment in a relevant degree program. Familiarity with CRM systems, call center software, and digital communication tools is typically beneficial. Standout interns demonstrate empathy, adaptability, and a positive attitude when handling customer inquiries. These skills and qualities are crucial for delivering excellent service, building customer loyalty, and supporting the company's reputation.

How to get an internship at Amex?

To secure an internship at Amex, applicants should review the company's career website for available positions, prepare a strong resume highlighting relevant skills such as customer service and communication, and complete the online application process. Internships typically require candidates to demonstrate academic achievement and may involve interviews or assessments. Relevant skills include problem-solving, teamwork, and familiarity with customer service tools.

What is an Internship Amex Customer Service position?

An Internship Amex Customer Service position is a temporary, entry-level role at American Express (Amex) designed for students or recent graduates to gain hands-on experience in customer service. Interns in this role assist customers by addressing their inquiries, resolving issues, and providing information about Amex products and services. This internship offers valuable training, exposure to the financial services industry, and helps interns develop strong communication, problem-solving, and customer relationship skills. It can also serve as a pathway to full-time opportunities within the company.
What cities are hiring for Internship Amex Customer Service jobs? Cities with the most Internship Amex Customer Service job openings:
What are the most commonly searched types of Amex Customer Service jobs? The most popular types of Amex Customer Service jobs are:
What states have the most Internship Amex Customer Service jobs? States with the most job openings for Internship Amex Customer Service jobs include:
Internship Amex Customer Service jobs near you
Portfolio Manager - AMEX Ventures

Portfolio Manager - AMEX Ventures

American Express

New York, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

American Express rating

8.5

Company rating: 8.5 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

26th of 138 rated financial services

Job description

About American Express Ventures
American Express Ventures ("Amex Ventures") is the corporate venture capital arm of American Express focused on early-stage (primarily Seed - Series B) investments across fintech, commerce, consumer services and enterprise software. With a global mandate, Amex Ventures invests in game-changing startups with strategic relevance to American Express.  The team also works with portfolio companies and startups to commercialize partnerships with American Express business units. 
Amex Ventures has backed more than 100 category-defining founders in its 10+ year history. Notable investments include Biocatch, Blackbird Labs, Doppel, Galileo, Melio, Moderne, Nekuda, Plaid, Replit, Stripe, Toast and Wonder among others.
Amex Ventures is seeking a highly motivated individual to be an integral part of the Ventures Portfolio Management group by supporting the team's operations, including portfolio reporting, managing transaction related processes and deriving insights from our investment activity. 

The role is based in New York, NY. 

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.


The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
  • The role is a multi-faceted one and requires both analytical and interpersonal skill sets
  • ~3-4 years previous experience must include financial or operational background (familiarity with financial statements)
  • Comfortable working with large data sets & synthesizing insights
  • Strong written and verbal communication skills
  • Financial, analytical and valuation skills 
  • Strong knowledge of Microsoft Office
  • Demonstrated ability to work effectively with internal and external stakeholders and to collaborate with others to drive results
  • Interest in the startup ecosystem
  • Knowledge of Cobalt PM Software a plus
  • Bachelor's degree required

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

In this exciting opportunity, the Portfolio Manager will work closely with the broader Ventures Team, and various teams across American Express to drive strategic portfolio management and investment insights. The Manager will play a key role in evaluating portfolio company performance, shaping portfolio construction, and supporting projects that help inform decision-making. The Manager will also be responsible for enhanced portfolio analytics and ensuring the effective execution of portfolio management and reporting requirements. 

  • Responsible for quarterly portfolio reporting, including materials for broader Ventures team and senior management 
  • Lead portfolio review and valuation processes (ex. Impairment, Mark-to-Market)
  • Assisting on controllership, regulatory and compliance deliverables
  • Drive portfolio construction and analytics, including enhancement of portfolio models and scenario analysis
  • Conduct deep-dive analysis of portfolio company performance, market trends, and key value drivers to inform strategic decisions 
  • Incorporate external data and perspectives into portfolio insights and recommendations
  • Leverage technology to improve efficiency and scalability of portfolio management processes 
  • Maintain and evolve portfolio data systems and ensure data integrity across portfolio management tools 
  • Track portfolio performance against benchmarks, objectives and success metrics, providing actionable insights to stakeholders 
  • Mentor junior team members and provide guidance on analysis, modeling and storytelling 
  • Support ad-hoc cross-functional projects

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