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How much do internship amex customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for internship amex customer service in the United States is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is an internship Amex Customer Service?

An Internship Amex Customer Service position is a temporary, entry-level role at American Express (Amex) designed for students or recent graduates to gain hands-on experience in customer service. Interns in this role assist customers by addressing their inquiries, resolving issues, and providing information about Amex products and services. This internship offers valuable training, exposure to the financial services industry, and helps interns develop strong communication, problem-solving, and customer relationship skills. It can also serve as a pathway to full-time opportunities within the company.

What are the key skills and qualifications needed to thrive as an Amex Customer Service intern?

To thrive as an Amex Customer Service Intern, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by enrollment in a relevant degree program. Familiarity with CRM systems, call center software, and digital communication tools is typically beneficial. Standout interns demonstrate empathy, adaptability, and a positive attitude when handling customer inquiries. These skills and qualities are crucial for delivering excellent service, building customer loyalty, and supporting the company's reputation.

What are some common challenges faced by interns in Amex Customer Service, and how can they be addressed?

Interns in Amex Customer Service often face challenges such as adapting to a fast-paced environment, handling high call volumes, and learning to resolve diverse customer inquiries efficiently. It's important to quickly become familiar with company policies and digital tools to provide accurate information. Seeking guidance from experienced team members, actively participating in training sessions, and regularly requesting feedback can help interns build confidence and improve their problem-solving skills. Collaboration with peers and supervisors also enhances learning and fosters a supportive work environment.

What is the difference between Internship Amex Customer Service vs Customer Service Representative?

AspectInternship Amex Customer ServiceCustomer Service Representative
CredentialsTypically pursuing or recent graduate, no formal certification requiredHigh school diploma or equivalent; some roles may prefer experience
Work EnvironmentInternship setting, training-focused, often in call centers or officeCustomer-facing, call center or office environment
Employer & IndustryAmerican Express, finance and credit card industryVarious companies in finance, retail, and service sectors
Search & Comparison IntentUnderstanding internship roles, entry-level opportunities at AmexSeeking employment or understanding customer service roles

Internship Amex Customer Service positions are entry-level, training-focused roles designed for students or recent graduates within the finance industry. Customer Service Representatives are full-time roles across various companies, requiring more experience but offering similar customer interaction duties. The internship provides a stepping stone into the industry, while the representative role is a permanent position.

What cities are hiring for Internship Amex Customer Service jobs?

Cities with the most Internship Amex Customer Service job openings:

What are the most commonly searched types of Amex Customer Service jobs?

The most popular types of Amex Customer Service jobs are:

What states have the most Internship Amex Customer Service jobs?

States with the most job openings for Internship Amex Customer Service jobs include:

Internship Amex Customer Service jobs near you

Senior Data Engineer I - Amex Ads, Offers, and Dining Technology

American Express

New York, NY

$114K - $157K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 14 days ago

American Express rating

8.6

Company rating: 8.6 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

24th of 151 rated financial services

Job description

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.
The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.
American Express Ads, Offers, and Dining Technology brings together our advertising, offers, and dining platforms to elevate the Membership experience. The team drives the expansion of Amex Offers, the development of innovative digital advertising capabilities, and leads the end-to-end technology integration and platform development of our dining services to create seamless connections between diners, restaurants, and the broader American Express Membership ecosystem.
As part of Team Amex,you'llexperience a culture built on innovation, shared values, and an unwavering commitment to back our customers and colleagues.You'llhave the support, flexibility, and autonomy to make an impact while helping shape the future of how people discover, book, and enjoy dining experiences worldwide.
 

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.


The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

    Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or a related field.
    8+ years of experience in Data Engineering, Software Engineering, or Enterprise Data Platforms.
    Strong hands-on expertise in:
       o    Snowflake
       o    SQL and advanced query optimization
       o    Python
    ETL/ELT pipeline development and orchestration
    Experience designing and implementing scalable data pipelines and cloud-based data integration solutions.
    Strong understanding of data warehousing concepts, dimensional modeling, and modern data lake/lakehouse architectures.
    Experience implementing data quality frameworks, reconciliation processes, schema evolution handling, and production monitoring.
    Familiarity with CI/CD pipelines, Git, Infrastructure as Code, and automated deployment practices.
    Excellent problem-solving, communication, stakeholder management, and cross-functional collaboration skills.
    Proven ability to lead end-to-end delivery of enterprise-scale data engineering initiatives across multiple teams.
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions
 

    Lead the design, development, and implementation of scalable data pipelines and data architecture to support dining analytics, reporting, and downstream business applications.
    Build and maintain reliable batch and incremental ETL/ELT workflows, including ingesting Rooam POS data from AWS S3 into Snowflake and transforming it into analytics-ready datasets.
    Design and optimize Snowflake data models, including staging, curated, and business-ready data layers to support reporting, analytics, and operational use cases.
    Develop scalable data processing solutions using Python, SQL, and AWS cloud services while ensuring performance, reliability, and maintainability.
    Implement data quality validation, reconciliation, monitoring, and alerting to ensure the accuracy, completeness, and timeliness of Rooam POS data.
    Partner with Product, Business, Analytics, Architecture, and Engineering teams to define data requirements and deliver scalable data solutions.
    Drive performance optimization across Snowflake by tuning SQL queries, optimizing storage strategies, and managing compute resources efficiently.
    Lead technical design discussions, mentor engineers, and promote engineering best practices across data engineering initiatives.
    Strengthen platform reliability through automation, CI/CD, observability, documentation, and operational excellence.
    Support enterprise data governance by maintaining metadata, documentation, lineage, and secure access to data assets.
 

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