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Manager Amazon Last Mile Jobs (NOW HIRING)

Amazon

Applied Scientist, Last Mile

Bellevue, WA · On-site

... Amazon. Optimizing the last mile delivery requires deep understanding of transportation, supply chain management, pricing strategies and forecasting. Only through innovative and strategic thinking ...

Amazon

Research Scientist, Last Mile

Bellevue, WA · On-site

... Amazon. Optimizing the last mile delivery requires deep understanding of transportation, supply chain management, pricing strategies and forecasting. Only through innovative and strategic thinking ...

Amazon

Program Manager, Last Mile Tech SME

Austin, TX · On-site

$127K - $165K/yr

Amazon Logistics (AMZL) is seeking a Program Manager, Tech Subject Matter Expert (SME) to work within the Last Mile network. The SME works across technology and operations teams on the prioritization ...

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Manager Amazon Last Mile information

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$33.5K

$106.6K

$181K

How much do manager amazon last mile jobs pay per year?

As of Jun 13, 2026, the average yearly pay for manager amazon last mile in the United States is $106,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $132,500.00 per year, depending on experience, location, and employer.

What is the difference between Manager Amazon Last Mile vs Delivery Operations Manager?

AspectManager Amazon Last MileDelivery Operations Manager
CredentialsRelevant logistics, supply chain, or management certificationsLogistics, supply chain, or management certifications
Work EnvironmentAmazon fulfillment centers, delivery hubs, last mile deliveryDelivery routes, distribution centers, regional hubs
Employer & IndustryAmazon, e-commerce logisticsVarious logistics companies, e-commerce, retail
Search & Comparison IntentYesYes

The Manager Amazon Last Mile primarily oversees last mile delivery operations within Amazon's logistics network, focusing on delivery efficiency and team management. Delivery Operations Managers have a broader scope, managing delivery processes across multiple companies or regions. While both roles require logistics expertise and similar certifications, the Manager Amazon Last Mile is specific to Amazon's last mile delivery, whereas Delivery Operations Managers work across various organizations in the logistics industry.

What are Manager Amazon Last Mile positions?

A Manager Amazon Last Mile oversees the final stage of the delivery process, ensuring packages are delivered efficiently from Amazon facilities to customers' doorsteps. They manage delivery stations, supervise teams of associates and drivers, and coordinate logistics operations to optimize speed and accuracy. Key responsibilities include monitoring performance metrics, ensuring safety standards, resolving delivery issues, and implementing process improvements to enhance customer satisfaction. This role requires strong leadership, problem-solving skills, and experience in logistics or operations management.

What are the key skills and qualifications needed to thrive as a Manager Amazon Last Mile, and why are they important?

To thrive as a Manager Amazon Last Mile, you need strong leadership abilities, operational management experience, and a background in logistics or supply chain, often supported by a bachelor's degree. Familiarity with Amazon's routing and delivery management systems, data analysis tools, and workforce management software is typically required. Excellent problem-solving, communication, and organizational skills help you motivate teams and handle dynamic, fast-paced environments. These skills are crucial for ensuring efficient, on-time deliveries and maintaining high standards of customer satisfaction.

What are some common challenges faced by a Manager in Amazon's Last Mile operations, and how can they be addressed?

Managers in Amazon's Last Mile operations often encounter challenges such as ensuring on-time deliveries, managing a large team of drivers, and adapting to fluctuating order volumes. Successfully addressing these challenges involves leveraging data-driven tools to optimize delivery routes, fostering strong communication and motivation among team members, and maintaining flexibility to adjust processes during peak periods. Building relationships with Delivery Service Partners (DSPs) and providing regular feedback also play a key role in maintaining high performance and customer satisfaction.
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What cities are hiring for Manager Amazon Last Mile jobs? Cities with the most Manager Amazon Last Mile job openings:
What are the most commonly searched types of Amazon Last Mile jobs? The most popular types of Amazon Last Mile jobs are:
What states have the most Manager Amazon Last Mile jobs? States with the most job openings for Manager Amazon Last Mile jobs include:
What job categories do people searching Manager Amazon Last Mile jobs look for? The top searched job categories for Manager Amazon Last Mile jobs are:
Manager Amazon Last Mile jobs near you
Infographic showing various Manager Amazon Last Mile job openings in the United States as of June 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $106,639 per year, or $51.3 per hour.
Senior Program Manager, Last Mile Tech SME

Senior Program Manager, Last Mile Tech SME

Amazon

Bellevue, WA

Full-time

Posted 29 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,846 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

At Amazon, we're working to be the Earth's most customer-centric company. To get there, we need exceptionally talented, bright, and driven people. Amazon Logistics (AMZL) is seeking a Sr.

Program Manager, Tech Subject Matter Expert (SME) to work within the Last Mile network. The SME works across technology and operations teams on the prioritization, development, optimization, and sustainment of the technology and related process in order to positively impact customer experience while supporting business growth.
The SME team acts as a catalyst for change by driving innovation at the operator level, prioritizing technology initiatives and supporting engineering design innovations. As leaders in innovation, SMEs leverage machine learning and artificial intelligence to transform operational decision-making and unlock new capabilities across the network

The SMEs strive to be experts in Amazon's operation systems. They are accountable to delivering world class solutions through optimizing and reinventing the existing technology.
The SME organization are functional experts on the software tools in a given process areas and their application in the AMZL network. As a Sr

Program Manager, you will define the process the team uses to deliver best in class tech to the field. This team looks for ways to automate human decision making by influencing Technology to build and update tools that reduce process complexity to deliver robust processes. You will champion solutions that anticipate operational needs, reduce manual intervention, and scale intelligent automation across the Last Mile network.
Key job responsibilities
Partner with tech organization on the business requirement documents (BRD)
Highlights areas of business risk and impact for Technology Team resource allocation and provide input on software design to support lean processes and standard work
Act as gatekeeper for prioritizing software enhancements and feature requests submitted by the sites and serve as the interface with the delivery stations to drive adoption of changes
Support process improvements, best practice sharing, and standardization across all Amazon Logistics processes using Lean principles
Measure and establish standard rates for standard work to be used for labor and capacity planning
Provide metrics inputs that support compliance of standard work and that drives improvements in cost and quality
Collaborate with counterparts in other functional areas (Safety, Quality, Learning, Loss Prevention) as well as the Operations Engineering team and DS Launch SME team to drive standardization of core process elements to support network growth and scale
A day in the life
No two days are the same as a Last Mile Tech SME

You'll own a slice of Last Mile technology, becoming the domain expert. The work spans three pillars: Tactical (managing daily escalations and resolving complex technical issues), Technical (partnering with engineering to develop tech-driven solutions and optimize systems), and Strategic (building long-term roadmaps defining future capabilities). You'll translate technical concepts into business-friendly language, facilitate system adoption through training, and champion innovations that transform delivery operations.
About the team
The Last Mile Tech SME Team drives innovation bridging technology and operations

Our mission is delivering world-class tools that enhance customer experience while supporting business growth. We foster a culture of ownership and experimentation-each member masters their domain while collaborating across engineering and operations. As innovation leaders, we leverage AI and machine learning to transform decision-making and unlock new capabilities.

Our expertise is crucial for successful technology rollouts and sustained system effectiveness across Amazon's Last Mile network.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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