PR · On-site
$27K - $29K/yr
Manage incoming calls and customer service inquiries. Identify and evaluate the needs of customers to achieve their satisfaction. RESPONSIBILITIES AND COMPETENCES * Manage a large number of incoming ...
Quick apply
PR · On-site
$27K - $29K/yr
Manage incoming calls and customer service inquiries. Identify and evaluate the needs of customers to achieve their satisfaction. RESPONSIBILITIES AND COMPETENCES * Manage a large number of incoming ...
PR · On-site
$27K - $29K/yr
Manage incoming calls and customer service inquiries. Identify and evaluate the needs of customers to achieve their satisfaction. RESPONSIBILITIES AND COMPETENCES * Manage a large number of incoming ...
Quick apply
PR · On-site
$27K - $29K/yr
Manage incoming calls and customer service inquiries. Identify and evaluate the needs of customers to achieve their satisfaction. RESPONSIBILITIES AND COMPETENCES * Manage a large number of incoming ...
Customer Service Representative
San Juan, PR · On-site
$15.75 - $21.25/hr
Manage required documentation and customer records accurately. * Comply with all security, confidentiality, and compliance requirements. What you bring: * Bilingual English/Spanish. * 1-3 years of ...
Customer Service Representative
San Juan, PR · On-site
$15.75 - $21.25/hr
Manage required documentation and customer records accurately. * Comply with all security, confidentiality, and compliance requirements. What you bring: * Bilingual English/Spanish. * 1-3 years of ...
Customer Service Representative - Distribution
San Juan, PR · On-site
$15.75 - $21.25/hr
Process and manage high-volume customer orders with strong accuracy and attention to detail. * Investigate and resolve order issues, billing discrepancies, and delivery concerns. * Act as a point of ...
Customer Service Representative - Distribution
San Juan, PR · On-site
$15.75 - $21.25/hr
Process and manage high-volume customer orders with strong accuracy and attention to detail. * Investigate and resolve order issues, billing discrepancies, and delivery concerns. * Act as a point of ...
Customer Service Representative - Distribution
$12.50 - $15/hr
Process and manage high-volume customer orders with strong accuracy and attention to detail. * Investigate and resolve order issues, billing discrepancies, and delivery concerns. * Act as a point of ...
Customer Service Representative - Distribution
$12.50 - $15/hr
Process and manage high-volume customer orders with strong accuracy and attention to detail. * Investigate and resolve order issues, billing discrepancies, and delivery concerns. * Act as a point of ...
$10.75 - $14.75/hr
Process and manage high-volume customer orders with strong accuracy and attention to detail. * Investigate and resolve order issues, billing discrepancies, and delivery concerns. * Act as a point of ...
Quick apply
$10.75 - $14.75/hr
Process and manage high-volume customer orders with strong accuracy and attention to detail. * Investigate and resolve order issues, billing discrepancies, and delivery concerns. * Act as a point of ...
$10.50 - $14/hr
Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. Must pass the appropriate pre-employment test battery. How you will make an impact:
$10.50 - $14/hr
Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. Must pass the appropriate pre-employment test battery. How you will make an impact:
PR · Hybrid
$10.50 - $14/hr
Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. Must pass the appropriate pre-employment test battery. How you will make an impact:
PR · Hybrid
$10.50 - $14/hr
Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. Must pass the appropriate pre-employment test battery. How you will make an impact:
Cust Care Rep I-Bilingual (US)
$15.75 - $21.25/hr
Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. Must pass the appropriate pre-employment test battery. How you will make and impact:
Cust Care Rep I-Bilingual (US)
$15.75 - $21.25/hr
Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. Must pass the appropriate pre-employment test battery. How you will make and impact:
PR · On-site
$13.50 - $18.50/hr
Actively pursue opportunities to provide input and guidance to management on best practices and ideas to find additional ways to deliver an exceptional customer experience FUNCTIONS ...
Quick apply
PR · On-site
$13.50 - $18.50/hr
Actively pursue opportunities to provide input and guidance to management on best practices and ideas to find additional ways to deliver an exceptional customer experience FUNCTIONS ...
Able to communicate with customers, co-workers and management in a clear and concise manner * Ability to execute knowledge from product knowledge training to support with customer service * Can read ...
Able to communicate with customers, co-workers and management in a clear and concise manner * Ability to execute knowledge from product knowledge training to support with customer service * Can read ...
Able to communicate with customers, co-workers and management in a clear and concise manner * Ability to execute knowledge from product knowledge training to support with customer service * Can read ...
Able to communicate with customers, co-workers and management in a clear and concise manner * Ability to execute knowledge from product knowledge training to support with customer service * Can read ...
05216 INSIDE SALES
Cayey, PR · On-site
Able to communicate with customers, co-workers and management in a clear and concise manner * Ability to execute knowledge from product knowledge training to support with customer service * Can read ...
05216 INSIDE SALES
Cayey, PR · On-site
Able to communicate with customers, co-workers and management in a clear and concise manner * Ability to execute knowledge from product knowledge training to support with customer service * Can read ...
Able to communicate with customers, co-workers and management in a clear and concise manner * Ability to execute knowledge from product knowledge training to support with customer service * Can read ...
Able to communicate with customers, co-workers and management in a clear and concise manner * Ability to execute knowledge from product knowledge training to support with customer service * Can read ...
05216 INSIDE SALES
Cayey, PR · On-site
Able to communicate with customers, co-workers and management in a clear and concise manner * Ability to execute knowledge from product knowledge training to support with customer service * Can read ...
05216 INSIDE SALES
Cayey, PR · On-site
Able to communicate with customers, co-workers and management in a clear and concise manner * Ability to execute knowledge from product knowledge training to support with customer service * Can read ...
Customer Service Representative
Mayaguez, PR · On-site
$16 - $21.75/hr
Remote-NearShore Job Type: Full-time About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping ...
Customer Service Representative
Mayaguez, PR · On-site
$16 - $21.75/hr
Remote-NearShore Job Type: Full-time About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping ...
Customer Service Representative
Mayaguez, PR · Remote
$16 - $21.75/hr
Remote-NearShore Job Type: Full-time About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping ...
Customer Service Representative
Mayaguez, PR · Remote
$16 - $21.75/hr
Remote-NearShore Job Type: Full-time About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping ...
$10.50 - $14/hr
Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. Must pass the appropriate pre-employment test battery. How you will make and impact:
$10.50 - $14/hr
Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. Must pass the appropriate pre-employment test battery. How you will make and impact:
PR · On-site
$13 - $17.75/hr
Assists the Supervisor, Manager, Director in meetings, preparation of reports, audits or any other item, as necessary. EDUCATION * Associate's Degree in Administracion de Empresas or Mercadotecnia
New
PR · On-site
$13 - $17.75/hr
Assists the Supervisor, Manager, Director in meetings, preparation of reports, audits or any other item, as necessary. EDUCATION * Associate's Degree in Administracion de Empresas or Mercadotecnia
New
PR · On-site
Ensure that all patient related information is kept confidential in accordance to PHI management regulations. * Consistently follows all safety, infection control, specimen collection procedures and ...
Quick apply
PR · On-site
Ensure that all patient related information is kept confidential in accordance to PHI management regulations. * Consistently follows all safety, infection control, specimen collection procedures and ...
Management Trainee information
What is a management trainee?
Management trainees are entry-level professionals who participate in structured training programs designed to prepare them for leadership roles within an organization. They typically work in various departments to gain hands-on experience, learn about company operations, and develop their skills in management, communication, and problem-solving. The goal is to groom them for future managerial positions by providing mentorship, rotational assignments, and exposure to different business functions.
How to become a management trainee?
The primary qualifications for this position include a bachelor's degree in a field like business or marketing and an internship or work experience. Some companies require a valid driver's license, the ability to operate heavy equipment, a willingness to travel, or the ability to drive project deliverables. Management trainees are also expected to learn quickly and work independently with complex or unstructured initiatives. Microsoft Office skills are frequently a plus for fulfilling the duties and responsibilities of this position. Other requirements vary by employer, and it helps to learn their requirements before finalizing your college plans.
What are the key skills and qualifications needed to thrive as a management trainee, and why are they important?
To thrive as a Management Trainee, you need a solid educational background (often a bachelor's degree in business or a related field), analytical thinking, and strong problem-solving abilities. Familiarity with Microsoft Office Suite, business analytics tools, and sometimes ERP systems is commonly expected. Excellent communication, adaptability, and a willingness to learn are crucial soft skills that help candidates excel in diverse, fast-paced environments. These skills and qualities are essential for quickly adapting to various business functions, building effective teams, and progressing into leadership roles.
What types of projects and responsibilities can a management trainee expect during their rotational program?
Management Trainees typically participate in a structured rotational program, which means they will work in several departments such as operations, sales, human resources, and finance. This hands-on exposure allows trainees to gain a comprehensive understanding of the business, develop critical decision-making skills, and build relationships across teams. Responsibilities often include assisting with process improvements, supporting project management tasks, analyzing business data, and contributing to team initiatives. The variety of assignments prepares trainees for leadership roles by helping them identify their strengths and interests within the organization.
What is the difference between Management Trainee vs Sales Executive?
| Aspect | Management Trainee | Sales Executive |
|---|---|---|
| Required Credentials | Bachelor's degree, internship experience | Bachelor's degree, sales certifications (optional) |
| Work Environment | Training programs, rotational assignments | Client meetings, sales calls, target-driven |
| Employer & Industry Usage | Corporate, diverse industries | Retail, FMCG, technology |
| Common Search & Comparison | Management Trainee |
The Management Trainee role focuses on developing future managers through rotational training and exposure to various departments. In contrast, a Sales Executive primarily concentrates on generating sales, building client relationships, and meeting sales targets. While both roles may require a bachelor's degree, Management Trainees often undergo structured training programs, whereas Sales Executives focus on sales performance. Understanding these differences helps candidates choose the path aligned with their career goals in the corporate or sales sectors.
Does a management trainee get paid?
Management trainees typically receive a salary or stipend during their training period, which can vary depending on the company and industry. Compensation often includes benefits and may increase upon successful completion of the program and transition to a full managerial role.
What does a management trainee really do?
A management trainee is an entry-level employee who undergoes training to develop skills in various business functions such as sales, marketing, finance, and operations. They often participate in rotational programs, learn company procedures, and assist managers to prepare for future leadership roles.
More about Management Trainee jobs
What are the most commonly searched types of Management jobs in Puerto Rico?
The most popular types of Management jobs in Puerto Rico are:
What job categories do people searching Management Trainee jobs in Puerto Rico look for?
The top searched job categories for Management Trainee jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Management Trainee jobs?
Cities in Puerto Rico with the most Management Trainee job openings:
$27K - $29K/yr
Full-time
Re-posted yesterday
Job description
Job Description WORK EXPERIENCE REQUIREMENTSAcademic requirementsDEMANDS
Department
Operational
Location
342 San Luis St., Suite 304, San Juan, PR 00920
Position
Customer Service Representative
Reports to
German Muñoz
Title
Director of Operations
Position type:
Full time
Part time
Contract
In house
Shift hours: 40 weekly
Operating: Monday to Sunday, rotating shifts
Extent
No extent
General purposeThe customer service representative will act as a link, providing information about the services or product and will channel any request or problem that requires attention, providing the corresponding guidance. Among the qualities of the representative, the main one is to help the client with patience in an empathic way, maintaining their ability to have control of the call and efficiently communicate the information. The objective is to guarantee quality service, respond effectively to customer inquiries and maintain high customer satisfaction. Manage incoming calls and customer service inquiries. Identify and evaluate the needs of customers to achieve their satisfaction.
RESPONSIBILITIES AND COMPETENCES- Manage a large number of incoming calls.
- Identify and evaluate the needs of customers to achieve their satisfaction.
- Provide accurate, valid and complete information.
- Comply with the level of service and productivity goals established by the campaign / company for which the calls are being answered.
- Maintain quality and productivity in accordance with the provisions of the Company.
- Inform your immediate supervisor of any situation that arises, both customers and employees that may affect the proper functioning of the company.
- Correctly register the information in the contact system.
- Follow communication procedures, guidelines and policies.
- You must demonstrate the following competencies: Tolerance, Empathy, Communication, Technical Skills, and Results Orientation.
- Any other task designated by your supervisor or immediate manager, not limited to the aforementioned.
- Minimum of 6 months of demonstrable customer service experience or experience as a customer service representative.
- Great capacities to maintain telephone contact and for active listening.
- Customer orientation and ability to adapt / respond to different types of personalities.
- Knowledge and domain with computerized equipment.
- Excellent in keyboard handling and data entry.
- Trained to work under pressure and able to respond to high volume of work.
- Ability to work in a team.
- Excellent verbal and written communication skills.
- Good diction.
- Availability of schedules and rotating shifts.
- Possess high professionalism and ability to deal with clients and colleagues.
- Post-Secondary Studies (Associate Degree or equivalent, preferably in Business Administration)
- Work seated for approximately 7 to 8 hours to be able to successfully fulfill its essential functions.
- Exposed to use of computerized equipment at all times to perform its functions.
- Vision, speaking and listening are required to perform their functions and capable of being understood.
- Be available to work overtime in cases of operational need that may be required.
Approve by
Maria Miranda De Jesús
Title
HR & Finance Director
Employee sigature
Date
Affirmative Action Plan Statement / Equal Employment Opportunity
Insight Communications, Corp. offers equal employment opportunity to all employees and job applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, firing, retirement, transfer, absence, compensation, and training.
Insight Communications, Corp.
342 San Luis St., Suite 304, San Juan, PR 00920
Tels. 787-625-1930, 787-625-1927, 787-625-1929 Fax. 787-625-1928