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Managed Service Provider Jobs in Boston, MA (NOW HIRING)

Service Manager

Needham Heights, MA · On-site

$80K - $100K/yr

Join VIP Tires & Service, Northern New England's premier automotive service provider and tire dealer since 1926. As a Service Manager, you will play a crucial role in building an extraordinary team ...

Join VIP Tires & Service, Northern New England's premier automotive service provider and tire dealer since 1926. As a Service Manager, you will play a crucial role in building an extraordinary team ...

Service Manager

Needham, MA · On-site

$80K - $100K/yr

Join VIP Tires & Service, Northern New England's premier automotive service provider and tire dealer since 1926. As a Service Manager, you will play a crucial role in building an extraordinary team ...

Service Manager

Hanover, MA · On-site

$80K - $100K/yr

Join VIP Tires & Service, Northern New England's premier automotive service provider and tire dealer since 1926. As a Service Manager, you will play a crucial role in building an extraordinary team ...

Own technical projects and provide oversight, guidance, recommended solutions, and consultative services to clients. * Manage the day-to-day relationship for a designated subset of clients in ...

Own technical projects and provide oversight, guidance, recommended solutions, and consultative services to clients. * Manage the day-to-day relationship for a designated subset of clients in ...

Team Lead

Boston, MA · On-site +1

Own technical projects and provide oversight, guidance, recommended solutions, and consultative services to clients. * Manage the day-to-day relationship for a designated subset of clients in ...

To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of ...

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Managed Service Provider information

See Boston, MA salary details

$15

$29

$44

How much do managed service provider jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for managed service provider in Boston, MA is $29.49, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $26.63 per hour, depending on experience, location, and employer.

What is a typical day like for someone working as a managed service provider?

A typical day for a Managed Service Provider involves monitoring client systems for any performance issues or security threats, responding to service tickets, conducting routine maintenance, and troubleshooting IT problems either remotely or on-site. You’ll often interact directly with clients to resolve urgent concerns, provide consultations, and implement technology solutions tailored to their needs. Collaboration with other IT professionals and vendors is common, particularly when deploying new software or resolving complex technical challenges. The fast-paced environment requires flexibility, time management, and a proactive approach to problem-solving.

What are the key skills and qualifications needed to thrive in the managed service provider position, and why are they important?

To thrive as a Managed Service Provider, you need expertise in IT infrastructure management, problem-solving, and client relationship management, typically supported by experience in networking, cybersecurity, and systems administration. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and IT certifications such as CompTIA, Microsoft, or Cisco is highly valued. Strong communication skills, customer service mindset, and the ability to manage multiple priorities simultaneously are crucial soft skills in this role. These qualities are essential for delivering reliable IT support, building client trust, and ensuring seamless business operations for clients.

What is a managed service provider?

A Managed Service Provider (MSP) job involves delivering outsourced IT services to businesses, including network management, cybersecurity, cloud computing, and technical support. MSP professionals ensure that clients' IT systems run efficiently, securely, and with minimal downtime. They may monitor infrastructure, troubleshoot issues, and implement technology solutions to meet business needs. Many MSP roles require a strong understanding of IT systems, problem-solving skills, and the ability to work with multiple clients.

What are the most commonly searched types of Managed Service Provider jobs in Boston, MA? The most popular types of Managed Service Provider jobs in Boston, MA are:
What are popular job titles related to Managed Service Provider jobs in Boston, MA? For Managed Service Provider jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Managed Service Provider jobs in Boston, MA look for? The top searched job categories for Managed Service Provider jobs in Boston, MA are:
What cities near Boston, MA are hiring for Managed Service Provider jobs? Cities near Boston, MA with the most Managed Service Provider job openings:
Infographic showing various Managed Service Provider job openings in Boston, MA as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $61,332 per year, or $29.5 per hour.

Client Manager - Global Service Provider

World Wide Technology

Boston, MA • On-site

$140K - $160K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


World Wide Technology rating

7.8

Company rating: 7.8 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

88th of 223 rated it services


Job description

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class

partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)-a collaborative ecosystem featuring state-of-the-art hardware and software-WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture-grounded in core values and leadership philosophies-has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Responsibilities:

  • Operate as a consultative seller - leading with discovery, framing recommendations around customer outcomes, and following through on commitments to build trust internally and externally.

  • Help orchestrate complex customer relationships by leveraging WWT's High-Performance Team (sales engineers, consulting architects, services, and partner managers) to qualify, advance, and close opportunities tied to account-level bookings and pipeline goals.

  • Build and maintain working relationships with Partner / OEM technical specialists, account managers, and business unit leaders to drive joint account plans, co-selling motions, and joint pursuits.

  • Identify and engage the right partners for each opportunity based on technical fit, customer preference, OEM program alignment, and deal economics - and lead joint briefings, demos, and proposal development as needed.

  • Actively leverage senior team members and forums (deal reviews, account reviews, win/loss debriefs) to accelerate learning and apply WWT best practices.

Qualifications:

  • 7-10 years of progressive sales experience in a relevant technology industry (infrastructure, cloud, AI/data, networking, security, or services-led selling), with a consistent track record of pipeline ownership and quota attainment.

  • Strong cultural fit with WWT's core values and a clear passion for continuous learning - pursuing certifications, engaging with ATC resources, and applying feedback quickly.

  • Proven ability to develop new customer relationships from a standing start, multi-thread across business and technical stakeholders, and position technical solutions in terms of business outcomes.

  • Experience leading account planning with an extended team, calling at multiple levels of the customer organization (practitioner through C-suite), and managing partner relationships.

  • Outstanding communication, executive presentation, and organizational skills, including disciplined CRM and pipeline hygiene (Salesforce or equivalent).

  • Experience selling into Fortune 1000 companies strongly preferred, including familiarity with long enterprise sales cycles and formal RFI / RFP / RFQ pursuits.

  • Bachelor's degree or equivalent industry experience preferred; relevant OEM or technology certifications are a plus.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $140,000-160,000 + commission. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

Want to learn more about Global Enterprise Sales? Check out the Solutions and Services we provide on the platform:? https://wwt.com

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

  • Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program

  • Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement

  • Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring

  • Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan's benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring

process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

If you have any questions or concerns about this posting, please email taposting@wwt.com

World Wide Technology is an Equal Opportunity Employer.

#LI-NO1

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.


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