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Mainframe Support Jobs in Tennessee (NOW HIRING)

FedEx

Service Assurance Agent-1

Memphis, TN · On-site

Promotes and supports the service assurance network and quality improvement process in all facets ... Knowledge of mainframe and web-based applications, i.e. Cosmos, GNSL, FAMIS, IMS, TSO, CMS, etc.

Sonsoft Inc

IBM MQ (No H1B)

Nashville, TN

Provide development and admin support for custom CICS-MQ adapter and app Requirements: 3-5 years using MQ series, MQ fte 3-5 years AIX, LINUX, WINDOWS and AS400 mainframe unix aix scripting ...

AutoZone

Systems Engineer

Memphis, TN · On-site

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military ... Mainframe, Talend, or EDI) and event-driven architectures (Kafka or similar messaging systems ...

PNC Bank

$45K - $121K/yr

Build and support data pipelines using Informatica PowerCenter and PowerExchange * Extract and process data from mainframe sources (VSAM, flat files, COBOL copybooks, DB2) * Implement complex data ...

McLane Company

Asst. Distribution Manager

Memphis, TN

... supporting other teams within the organization. As a member of our team, you'll have the chance to ... Mainframe, Excel, Microsoft Word, and Access programs; or similar programs. * Have experience ...

FedEx Group

Accountant

Collierville, TN · On-site

Responsible for moderately complex accounting activities supporting the accurate and timely closing ... Proficient in business software, spreadsheet applications and/or mainframe or web-based ...

FedEx

Accountant

Collierville, TN · On-site

Responsible for moderately complex accounting activities supporting the accurate and timely closing ... Proficient in business software, spreadsheet applications and/or mainframe or web-based ...

stefanini_training

Helpdesk Technician

Memphis, TN · On-site

$19.50 - $26.25/hr

... Mainframe Modernization). With robust offerings aligned with market trends such as automation ... Provide professional end-user support via telephone, email or web submits * Provide restorative or ...

Tyson Foods

Administrator Procurement

Union City, TN · On-site

SAP Fresh Meats Mainframe knowledge is preferred. Communication Skills : Good verbal and written ... Tyson Foods and its subsidiaries do not accept unsolicited support from external recruitment ...

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How much do mainframe support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for mainframe support in Tennessee is $48.45, according to ZipRecruiter salary data. Most workers in this role earn between $42.74 and $55.00 per hour, depending on experience, location, and employer.

What is a mainframe support?

A Mainframe Support job involves maintaining, troubleshooting, and optimizing mainframe systems to ensure smooth operations. Responsibilities typically include monitoring system performance, resolving technical issues, applying software updates, and ensuring data security. Mainframe Support professionals work with legacy systems, batch processing, and various programming languages like COBOL or JCL. Their role is critical in industries like banking, healthcare, and government, where mainframes handle large-scale transactions and data processing.

What are the typical daily responsibilities of a mainframe support?

Mainframe Support professionals typically monitor system performance, respond to incidents or service requests, and perform routine maintenance to ensure mainframe systems run smoothly. Their day may include troubleshooting job failures, updating software or system configurations, and working with application teams to resolve integration or data transfer issues. They often participate in on-call rotations and collaborate closely with other IT teams, such as network or security specialists. These responsibilities are essential to minimize downtime and maintain uninterrupted business operations.

What are the key skills and qualifications needed to thrive in mainframe support, and why are they important?

To thrive as a Mainframe Support professional, you need a solid understanding of mainframe operating systems (such as z/OS), basic programming skills, and troubleshooting abilities, typically supported by a degree in computer science or equivalent experience. Proficiency with tools like IBM ISPF, SDSF, JCL, and familiarity with monitoring and batch processing tools, as well as certifications like IBM Certified System Administrator, are often expected. Strong analytical thinking, communication, and teamwork skills are crucial for effectively addressing technical issues and collaborating with cross-functional teams. These abilities ensure prompt issue resolution and maintain the stability and reliability of critical business systems.

Is mainframe support still in demand?

Mainframe support professionals are still in demand due to the continued reliance of large organizations on mainframe systems for critical operations. Skills in COBOL, JCL, and mainframe troubleshooting remain valuable, especially in finance, government, and insurance sectors where legacy systems are prevalent.

What are popular job titles related to Mainframe Support jobs in Tennessee?

For Mainframe Support jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Mainframe Support jobs in Tennessee look for?

The top searched job categories for Mainframe Support jobs in Tennessee are:

What cities in Tennessee are hiring for Mainframe Support jobs?

Cities in Tennessee with the most Mainframe Support job openings:

Mainframe Support jobs near you
Infographic showing various Mainframe Support job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $100,769 per year, or $48.4 per hour.

Senior Account Relations Coordinator

Nashville, TN • On-site

American Fidelity
Insurance Services • 1 - 5K employees
Learn more about American Fidelityexternal

$19.25 - $25/hr

Full-time

Re-posted 28 days ago

Job description

  • The Senior Account Relations Coordinator (SARC) is responsible for building and maintaining strong relationships with and providing dedicated support and issue resolution to VIP and high-profile employer groups within an assigned territory, with specialized focus on billing and customer service.
  • The SARC acts as a liaison between employer groups and key internal departments to ensure a positive experience year-round, providing solutions that meet customer needs, improving account retention and maintaining business goals.
  • The SARC offers training and support to both internal and external customers related to administrative processes, tools and services, in order to maximize understanding and utilization by our customers and field staff.

Skills and Requirements
  • Excellent customer service skills
  • Advanced analytical skills
  • Advanced proficiency with PC Windows-based software including Microsoft Office applications
  • Advanced knowledge of specific systems which relate to enrollment, group set up and billing, including OIPA, Alegeus, Mainframe, OnBase, Afenroll
  • Easily adapts to new software technology applications
  • Strong organizational skills with proven attention to detail
  • Outstanding and proven oral and written communication skills
  • Demonstrated ability to communicate with all levels of leadership
  • Proven ability to multi-task
  • Excellent interpersonal skills
  • Ability to work well in a team environment

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