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Mainframe Support Jobs in Ohio (NOW HIRING)

Morgan Stanley

Mainframe CICS Systems Engineer

Columbus, OH · On-site

$47.25 - $60.75/hr

EZ consists of experienced administration, operations and engineering staff required to support the ... The Mainframe CICS Systems Programmer/Engineer is responsible for all phases of CICS engineering ...

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USM

Mainframe Developer-----Need GC and USC

Columbus, OH · On-site

$47.25 - $60.75/hr

Mainframe Developer Duration - 18 months Location - Columbus, OH Need GC and USC Top Three Skills ... This is supporting the Pallm application. Responsibilities include design, code, test, debug, and ...

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How much do mainframe support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for mainframe support in Ohio is $50.75, according to ZipRecruiter salary data. Most workers in this role earn between $44.81 and $57.60 per hour, depending on experience, location, and employer.

What is a mainframe support?

A Mainframe Support job involves maintaining, troubleshooting, and optimizing mainframe systems to ensure smooth operations. Responsibilities typically include monitoring system performance, resolving technical issues, applying software updates, and ensuring data security. Mainframe Support professionals work with legacy systems, batch processing, and various programming languages like COBOL or JCL. Their role is critical in industries like banking, healthcare, and government, where mainframes handle large-scale transactions and data processing.

What are the typical daily responsibilities of a mainframe support?

Mainframe Support professionals typically monitor system performance, respond to incidents or service requests, and perform routine maintenance to ensure mainframe systems run smoothly. Their day may include troubleshooting job failures, updating software or system configurations, and working with application teams to resolve integration or data transfer issues. They often participate in on-call rotations and collaborate closely with other IT teams, such as network or security specialists. These responsibilities are essential to minimize downtime and maintain uninterrupted business operations.

What are the key skills and qualifications needed to thrive in mainframe support, and why are they important?

To thrive as a Mainframe Support professional, you need a solid understanding of mainframe operating systems (such as z/OS), basic programming skills, and troubleshooting abilities, typically supported by a degree in computer science or equivalent experience. Proficiency with tools like IBM ISPF, SDSF, JCL, and familiarity with monitoring and batch processing tools, as well as certifications like IBM Certified System Administrator, are often expected. Strong analytical thinking, communication, and teamwork skills are crucial for effectively addressing technical issues and collaborating with cross-functional teams. These abilities ensure prompt issue resolution and maintain the stability and reliability of critical business systems.

Is mainframe support still in demand?

Mainframe support professionals are still in demand due to the continued reliance of large organizations on mainframe systems for critical operations. Skills in COBOL, JCL, and mainframe troubleshooting remain valuable, especially in finance, government, and insurance sectors where legacy systems are prevalent.

What are popular job titles related to Mainframe Support jobs in Ohio?

For Mainframe Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Mainframe Support jobs in Ohio look for?

The top searched job categories for Mainframe Support jobs in Ohio are:

Mainframe Support jobs near you
Infographic showing various Mainframe Support job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $105,552 per year, or $50.7 per hour.

Mainframe Technology Support III

JPMorgan Chase & Co.

Columbus, OH • On-site

Full-time

Posted 5 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 499 frontline employees who took The Breakroom Quiz

72nd of 174 rated banks

Job description


Are you passionate about solving complex technology challenges at scale? At JPMorganChase, we offer you the opportunity to contribute to critical infrastructure operations that power some of the world's most important financial services - and to grow your career alongside some of the brightest minds in the industry.
As a Technology Support III at JPMorganChase as part of our Mainframe and Mid-Range Compute Site Reliability and Engineering team, you will apply your knowledge and expertise across infrastructure support and the software development lifecycle. You'll collaborate with stakeholders daily to maintain stability, availability, and continuous improvement across a globally distributed environment. We embrace a culture of experimentation and constantly strive for improvement and learning - you'll work in a collaborative, trusting, thought-provoking environment that encourages diversity of thought and creative solutions in the best interests of our customers, globally.
Job responsibilities
  • Support end-to-end application and infrastructure service delivery to ensure successful business operations of the firm
  • Execute policies and procedures that maintain operational stability and availability across a 24x7 production environment
  • Monitor production environments for anomalies, address issues, and contribute to the utilization of standard observability tools
  • Communicate issues and solutions to business and technology stakeholders, actively participating from incident resolution through service restoration
  • Participate in incident, problem, and change management in support of full-stack technology systems, applications, and infrastructure
  • Contribute to bridge calls and communicate effectively with individuals across various levels of the organization
  • Administer and troubleshoot Mainframe-related components, supporting continuous operational health and performance
  • Uses enterprise-authorized AI capabilities within the work environment to speed up incident triage and trend analysis from operational signals, validating outputs and handling operational data according to sensitivity and security requirements.
  • Applies reuse-first, AI-assisted practices within incident/problem/change routines to identify recurring interruption patterns and support validated remediation actions aligned to resiliency and security expectations.

Required qualifications, capabilities, and skills
  • Formal training or certification on technology support concepts and 3+ years applied experience
  • 3+ years of experience working in or supporting IBM z-Series environments
  • Understanding of infrastructure architecture including servers, storage, network, database, and application components
  • Working knowledge of replication technologies such as IBM CSM and GDPS
  • Experience supporting z-Series and Hardware Management Console (HMC) administration, including firmware and microcode upgrades
  • Working knowledge of security standards including SSH protocol, transaction-based systems, IMS, CICS, DB2, and WebSphere
  • Experience using ServiceNow for ticket and resolution management, with familiarity in incident, problem, and change management processes
  • Ability to troubleshoot priority incidents and contribute to post-mortem reviews to support permanent closure of incidents
  • Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support production support workflows with strong validation habits and awareness of data sensitivity.
  • Ability to review and validate AI-assisted incident recommendations before action, escalating when uncertain and following operational and security expectations.

Preferred qualifications, capabilities, and skills
  • Working knowledge of one or more general-purpose programming languages and/or automation scripting, with exposure to Python development
  • Familiarity with Site Reliability Engineering principles, including automating manual operational tasks
  • Exposure to batch scheduling tools such as CA-7, Control-M, or Zeke, along with a basic understanding of Job Control Language (JCL)
  • Experience with Netcool support in a large-scale environment
  • Demonstrated ability to collaborate with IBM z-Series engineering teams on architecture, stability, and continuous improvement initiatives

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

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