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Mail Room Manager Jobs in Springfield, MA (NOW HIRING)

Baystate Health

Operations Associate

Springfield, MA · On-site

Facilitates bed management and patient throughput on unit. Performs functions necessary to process ... As needed, but not limited to obtain mail from the mailroom, blood products from the Laboratory ...

Baystate Health

Operations Associate

Springfield, MA · On-site

Facilitates bed management and patient throughput on unit. Performs functions necessary to process ... As needed, but not limited to obtain mail from the mailroom, blood products from the Laboratory ...

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Mail Room Manager information

See Springfield, MA salary details

$10

$21

$33

How much do mail room manager jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for mail room manager in Springfield, MA is $21.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $24.66 per hour, depending on experience, location, and employer.

What does a mail room manager do?

A Mail Room Manager oversees the operations of an organization's mailroom, ensuring that all incoming and outgoing mail and packages are processed efficiently and securely. They manage mailroom staff, coordinate delivery schedules, and maintain records of mail distribution. Additionally, they implement protocols for handling sensitive or confidential materials and may be responsible for managing mailroom equipment and supplies. Their role is crucial in supporting smooth communication and logistical operations within the organization.

What are the key skills and qualifications needed to thrive as a mail room manager?

To thrive as a Mail Room Manager, you need strong organizational abilities, attention to detail, and experience in mail distribution or logistics, often supported by a high school diploma or equivalent. Familiarity with mail tracking software, postage machines, and shipping systems is typically required. Leadership, effective communication, and problem-solving skills help you manage staff and ensure efficient workflow. These skills are critical for maintaining secure, timely, and cost-effective mail operations within an organization.

What are some common challenges mail room managers face in maintaining efficient operations, and how can they address them?

Mail Room Managers often encounter challenges such as handling high volumes of incoming and outgoing mail, ensuring timely delivery, and managing a diverse team with varying shifts. To maintain efficiency, it's important to implement robust tracking systems, establish clear procedures for sorting and distribution, and provide regular training for staff. Effective communication with other departments also helps anticipate bulk mailings or urgent deliveries, allowing the mail room to adapt quickly and maintain smooth operations.

What is the difference between Mail Room Manager vs Mail Clerk?

AspectMail Room ManagerMail Clerk
CredentialsHigh school diploma; experience in mail handling; sometimes management certificationsHigh school diploma or equivalent; basic mail handling knowledge
Work EnvironmentOffice mailroom, overseeing staff and operationsMailroom or reception area, handling incoming and outgoing mail
Employer & IndustryCorporations, government agencies, large organizationsSimilar settings, often entry-level roles within organizations
Search & Comparison IntentLooking for managerial roles in mail handlingLooking for entry-level mail handling positions

The Mail Room Manager oversees mailroom operations and staff, requiring management experience, while the Mail Clerk performs the day-to-day mail handling tasks. The manager role involves supervision and coordination, whereas the clerk focuses on processing mail. Both roles are essential in organizational communication and logistics.

Are mail room manager jobs stressful?

Mail room managers oversee the receipt, sorting, and distribution of mail and packages, often working in fast-paced environments. The role can be stressful during busy periods or when managing tight deadlines, but it generally involves routine tasks and organizational skills. Stress levels vary depending on workload, company size, and efficiency of processes implemented.

How to get a job in a mail room?

To get a job as a mail room clerk or manager, candidates should have good organizational skills, attention to detail, and basic knowledge of mail handling procedures. Relevant experience in logistics or administrative work can be beneficial, and some positions may require a high school diploma or equivalent. Entry-level roles often involve sorting, distributing, and managing incoming and outgoing mail within an organization.

What is the average salary for a mail room manager?

The average salary for a mail room manager typically ranges from $45,000 to $65,000 annually, depending on experience, location, and the size of the organization. In larger companies or metropolitan areas, salaries tend to be higher, and the role often requires organizational skills and familiarity with mail handling systems.

What cities near Springfield, MA are hiring for Mail Room Manager jobs?

Cities near Springfield, MA with the most Mail Room Manager job openings:

Mail Room Manager jobs near you

Welcome Center Specialist

Goodwin University

East Hartford, CT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Key responsibilities

  • Greet, direct, and advise guests visiting the University.

  • Manage the Welcome Center front desk, answer calls, and handle mail and supplies.

  • Assist with organizing room inquiries, parking registration, and walk visitors to appropriate departments.

Job description

The mission of Goodwin University is to educate a diverse student population in a dynamic environment that aligns education, commerce, and community. Our innovative programs of study prepare students for professional careers while promoting lifelong learning and civic responsibility. As a nurturing university community, we challenge students, faculty, staff, and administration to fully realize their highest academic, professional, and personal potential.

Position Description Summary/Purpose:

Goodwin University's Welcome Center is looking for a Full-time Welcome Center Specialist to join our team. As a Welcome Center Specialist, you are the first point of contact and will greet, direct and advise guests visiting the University.

Essential Job Functions/Primary Responsibilities:

(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

  • Manage Welcome Center front desk area
  • Answer all incoming calls and transfer to proper department
  • Greet and direct guests and visitors to appropriate department
  • Manage incoming and outgoing mail
  • Maintain supplies inventory
  • Organize and confirm online room inquiries
  • Distribute and track parking registration for students, staff and faculty
  • Conduct all work in a safe manner and follow all work safety practices
  • Work some evening and weekend hours as needed
  • Walk students and visitors to appropriate departments if necessary
  • Perform administrative Welcome Center tasks
  • Work closely with security team.

Other Functions:

  • Performs similar or related work as required, directed or as situation permits
  • Continues professional development and training; keeps current with trends
  • Assists other department staff as needed to promote a team effort.

Knowledge, Ability and Skill:

  • Demonstrated commitment to developing and fostering best practices and policies to promote diversity, equity, and inclusion, and build an environment in which all members of the University community are treated with respect and dignity
  • Knowledge of Microsoft Suite, including Word, Excel, PowerPoint and Outlook
  • Ability to utilize a multi-line phone system
  • Solid interpersonal skills
  • Attention to detail; observant.

Minimum Required Qualifications:

Education, Training and Experience:

  • Associate's degree
  • At least one year of customer service experience

Physical and Mental Requirements:

Work EnvironmentNone Under 1/31/3 to 2/3Over 2/3Outdoor Weather ConditionsXWork with fumes or airborne particlesXWork near moving mechanical partsXRisk of electrical shockXVibrationXPhysical ActivityNone Under 1/31/3 to 2/3Over 2/3Standing XWalkingXSittingXTalking & HearingXUsing hands/fingers to handle/feelXClimbing or balancingXBending, pulling, pushingXDrivingXLifting RequirementsNone Under 1/31/3 to 2/3Over 2/3Up to 10 pounds XUp to 25 poundsXUp to 50 poundsXUp to 75 poundsXUp to 100 poundsXOver 100 poundsX

Vision Requirements:

_X_ Close vision (i.e. clear vision at 20 inches or less)

___ Distance vision (i.e. clear vision at 20 feet or more)

___ Color vision (i.e. ability to identify and distinguish colors)

___ Peripheral vision (i.e. ability to observe an area that can be seen up and down or

left and right while the eyes are fixed on a given point)

___ Depth perception (i.e. three-dimensional vision, ability to judge distances and

spatial relationships)

___ No special vision requirements

___ No special vision requirements


Full-Time Employee Benefits:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Pet Insurance
  • 401k employer match
  • Employee & dependent life insurance
  • Great tuition benefits for employee, spouse & dependents
  • PTO program/ Flexible schedules

(This job description does not constitute an employment agreement between Goodwin University and employee. It is used as a guide for personnel actions and is subject to change by the University as the needs of the University and requirements of the job change.)

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