Mail Processor Jobs in Gilbert, AZ (NOW HIRING)

DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.
MAIL DISTRIBUTION CLERK
Job Location:
Division of Child Support Services (DCSS)
Centralized Mailroom and Imaging (CMI)
1789 West Jefferson Street, Phoenix, Arizona 85007
Posting Details:
Salary: $31,908.86 - $35,919.31 Grade: 17 Closing Date: Open Until Fill
Job Summary:
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov ; or click on the link here to view 'Our DES' video. Come Join the DES Team!
The DES, Division of Child Support Services (DCSS) is seeking an experienced and highly motivated individual to join our team as a Mail Distribution Clerk with the Centralized Mailroom and Imaging Unit (CMI). This position is responsible for reviewing/analyzing all incoming child support case-related documents received through the division's central mail; receiving, dispersing and housing supplies for the Customer Care Region.
Job Duties:
Essential Duties and Responsibilities include but are not limited to:
- Receive, sort, analyze, disperse, and log various types of mail received from the US Postal Service, third parties, interoffice mailing; sort and process outgoing mail.
- Image documents into the automated case management system; apply appropriate work item code.
- Enter case specific data into the automated case management system.
- Maintain records of child support payments received directly into the central mailroom processing as needed.
- Maintain central repository of certified legal documents needed to process judicial actions.
- Work in conjunction with mail vendors to receive incoming correspondence, coordinate pickup of outgoing correspondence, and track documents reported as delayed or missing to ensure proper receipt.
Knowledge, Skills & Abilities (KSAs):
Knowledge in:
- Computer software applications, i.e. Microsoft Office Suite and Google tools.
- General familiarity with office equipment, i.e., scanners, copiers and fax machines.
- Legal documents applicable to case management and/or child support enforcement activities.
- Filing and maintaining records.
Skills in:
- Proficient in conducting research and investigating information.
- Providing customer service.
- Excellent communication skills (both oral and written).
Ability to:
- Work independently within established guidelines; follow set policies and procedures as related to job duties to ensure timeliness, data reliability and accuracy.
- Read and interpret court orders.
- Review and update data in computer programs.
- Maintain professionalism when interacting with consumers and staff at all levels; work as a team member.
Selective Preference(s):
The ideal candidate for this position will have:
- Experience with customer service; conducting research in a fast-paced environment.
Pre-Employment Requirements:
- Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions.
- Arizona Level One Fingerprint Clearance Card.
- If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
- All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
Learn more about the Paid Parental Leave program here . For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
Contact Us:
For questions about this career opportunity, please contact Jeremy Einwalter at (480) 640-8919 or JEinwalter@azdes.gov .
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-8900. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.