Lockbox Payment Processor = Stockbridge, GA 30281 = $17.50/hr Max Pay Rate =R Contract Opportunity | Full-Time | Temp-to-Perm Potential = Contract Duration: 06/07/2026 – 12/06/2026
We are seeking detail-oriented and dependable Lockbox Payment Processors to support high-volume Treasury Management and Wholesale Lockbox operations in a fast-paced production environment.
This role is responsible for opening, reviewing, processing, rejecting, and re-associating incoming mail and payments while ensuring accuracy, compliance, and adherence to strict production deadlines and service level agreements.
Candidates with prior lockbox, payment processing, mailroom, banking operations, or high-volume production experience are strongly encouraged to apply.
Key Responsibilities
Payment & Mail Processing
- Open and extract contents from incoming mail and envelopes
- Review customer instructions to determine proper processing procedures
- Process, reject, and re-associate payments and documents accurately
- Process Healthcare, Non-Healthcare, and Retail lockbox accounts
- Verify checks using established negotiation procedures, including:
- Payee name
- Written dollar amount
- Numeric dollar amount
- MICR line
- Restrictive endorsements and notations
- Stamp and validate batches using processor ID procedures
- Number checks and supporting documentation accurately
- Attach check images to correct backup documentation
- Prepare completed batches for outgoing mail operations
Quality & Production
- Meet production quotas and mail-out deadlines
- Review rejects prior to mail-out completion
- Ensure compliance with all quality control procedures
- Assist with root cause analysis regarding processing errors
- Support achievement of departmental Service Level Agreements (SLAs)
- Train and cross-train team members as needed
- Perform additional operational duties as assigned
Required Qualifications
- High school diploma or GED required
- Must be at least 18 years old
- 1–3 years of:
- Lockbox experience
- Payment processing
- Mailroom operations
- Production processing or related experience preferred
- Basic computer and office equipment skills
- Strong attention to detail and critical thinking skills
- Excellent written and verbal communication skills
- Ability to work under strict production deadlines
- Ability to work overtime and holidays as needed
- Must pass criminal background check and drug screen
Physical Requirements
- Repetitive hand movement
- Extended sitting and standing
- Bending, twisting, lifting, and turning throughout shift
Additional Information
- Full-time assignment
- Weekly time sheets
- 10-panel drug screen required
- Background check required
- Temp-to-perm opportunity may be available