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Mail Manager Jobs in Boston, MA (NOW HIRING)

ASCENSUS

Mail Operations Representative

Newton, MA · On-site

This position provides client services to 529 plans by managing incoming mail requests from account owners and advisors seeking information or executing requests on specific accounts, product or plan ...

ISG

Mail Specialist (28234)

Danvers, MA · On-site

$17/hr

ISG has an opening for a Full time Mail Specialist ... Insight Service Group is a leader in the medical and anti-fraud management industry. * Ability to ...

ISG

Mail Specialist (28234)

Danvers, MA · On-site

$17/hr

ISG has an opening for a Full time Mail Specialist ... Insight Service Group is a leader in the medical and anti-fraud management industry. * Ability to ...

US Tech Solutions

Mail room clerk

Lexington, MA · On-site

$18 - $22.25/hr

Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly ... Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop ...

Kirkwood

Be Seen First

Senior Account Executive - Direct Mail

Wilmington, MA · Remote

$100K - $150K/yr

Create and manage detailed mail plans, including drop dates, budgets, and campaign timing * Lead creative review meetings and ensure alignment on campaign messaging * Transition approved programs to ...

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All JobsMail JobsMail Manager JobsMail Manager Jobs in Boston, MA

Mail Manager information

See Boston, MA salary details

$11

$23

$36

How much do mail manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for mail manager in Boston, MA is $23.63, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $26.88 per hour, depending on experience, location, and employer.

What is a mail manager?

Mail Managers are professionals responsible for overseeing the receipt, sorting, distribution, and dispatch of mail within an organization. They ensure that both incoming and outgoing correspondence, packages, and documents are handled efficiently and securely. Their duties typically include supervising mailroom staff, maintaining records, implementing mailroom policies, and coordinating with postal and courier services. Mail Managers play a crucial role in maintaining effective communication and documentation flow within a business or institution.

What skills and qualifications are needed to be a mail manager?

To thrive as a Mail Manager, you need organizational skills, attention to detail, and familiarity with mailroom operations, often supported by experience in logistics or office administration. Knowledge of mail sorting systems, tracking software, and shipping platforms like USPS, FedEx, or UPS is typically required. Strong communication, time management, and problem-solving abilities help you efficiently coordinate mail flow and resolve issues. These skills ensure accurate handling, timely delivery, and secure management of all incoming and outgoing correspondence.

What challenges do mail managers face when handling high volumes of correspondence?

Mail Managers often need to efficiently coordinate large volumes of mail and packages, ensuring timely delivery and accurate distribution. One of the main challenges is maintaining organization and tracking, especially during peak periods or when dealing with sensitive or confidential materials. Successful Mail Managers implement robust sorting systems, leverage digital tracking tools, and communicate closely with team members and other departments to prevent delays and errors. Adaptability and attention to detail are key to overcoming these challenges and maintaining a smooth workflow.

What is the difference between Mail Manager vs Mail Coordinator?

AspectMail ManagerMail Coordinator
ResponsibilitiesOversees entire mail operations, manages staff, develops policiesHandles daily mail processing, sorts, distributes, and tracks incoming/outgoing mail
Required CredentialsTypically requires experience in mailroom management, certifications are optionalOften requires organizational skills, basic administrative experience
Work EnvironmentLarge organizations, corporate offices, mailroom facilitiesOffice settings, mailrooms, administrative departments
Industry UsageCommon in corporate, government, and large institutionsFound in similar environments, supporting daily mail operations

The Mail Manager focuses on overseeing mail operations and managing staff, while the Mail Coordinator handles daily mail processing tasks. Both roles are essential in large organizations but differ in scope and responsibilities.

What are the most commonly searched types of Mail jobs in Boston, MA?

The most popular types of Mail jobs in Boston, MA are:

Mail Manager jobs near you
Infographic showing various Mail Manager job openings in Boston, MA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $49,152 per year, or $23.6 per hour.

Digital Mail Coordinator

Canon Business Process Services, Inc.

Cambridge, MA

$19.25 - $24.75/hr

Full-time

Posted 8 days ago

Canon Business Process Services rating

6.6

Company rating: 6.6 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

27th of 72 rated call and contact centers

Job description

Overview

Under general supervision, is responsible for complete knowledge and understanding of Digital Mail Platform and business rules at client site. Ability to operate scanning equipment including Ricoh, Kodak, Canon, Minolta etc. Coordinate, preparation, prioritize, process and quality check, incoming mail and documents for scanning and electronic file conversion. Receive, Deliver or re-direct and ship physical mail. Complete all projects per customer's requests within established time frames. Maintenance of all scanning equipment and work-space is necessary. Resolve minor technical problems (when there are paper jams or scanning output is not up to par). May also perform other related duties as required.

Responsibilities

GENERAL RESPONSIBILITIES

  • Coordinate, prepare, process projects for Digital Mail document scanning, electronic conversion, indexing, stamping. Check business rules specifications for document distribution and disposition.
  • Upon completion of processing documents / electronic files quality check production and then output to the client's Digital Mail platform.
  • Delivery or redirect shipping of physical mail exempt from opening and scanning
  • Communicate with end users as necessary.
  • Maintain scanner quality (i.e. cleaning lens, reporting mechanical failures). Maintain required levels of quality and rates of production.
  • Maintain Logs for in/out boxes for scanning. Record objective and bibliographic information as appears on documents. Create bar codes for documents. Follow document preparation procedures.
  • Prepare monthly production and volume reports in order to measure productivity and prepare billing charges.
  • Perform other duties as requested by Manager

May at some time perform the following:

  • Process outgoing mail and packages
  • Send, receive and deliver faxes
  • Document filing and disposition
Qualifications

PHYSICAL DEMANDS / WORKING CONDITIONS / MENTAL QUALIFICATIONS

  • Intermittent physical activity including bending, reaching and prolonged periods of sitting or standing.
  • May lift and/or move up to 50 lbs.

EDUCATION

  • High school Diploma or equivalent

EXPERIENCE NECESSARY

  • 2-5 years' experience working in a mailroom, scanning or records operation, or professional office environment.

KNOWLEDGE

  • Full knowledge of scanning procedures in a business environment
  • Familiarity with a database program to store and retrieve documents
  • Substantial acquaintance with and understanding of general Mail Classes and priority level for delivery.

EQUIPMENT PROFICIENCY

  • Advanced knowledge of metering, weighting, logging and other shipping procedures.Proficient computer skills preferred.
  • Excellent Ability to perform routine functions of various equipment and systems (scanner, postage meter, tracking systems)

BASIC QUALIFICATIONS

  • Excellent customer service, professional attitude and appearance are a must. Ability to work overtime & meet deadlines.
  • Adherence and support of CBPS Core Values: Focusing on Results & Customers, Be Innovative and Quality Driven and Performing Ethically.

What We Offer:

  • Competitive pay & benefits!
  • Comprehensive training and development programs that prepare employees to advance from within.
  • A company focused on creating a positive work and client environment.
  • Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!

Employment Type: OTHER

What Canon Business Process Services employees say

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