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Mail Carrier Jobs in Springfield, IL (NOW HIRING)

Hy-Vee, Inc.

Customer Service

Springfield, IL · On-site

$15 - $18.75/hr

Weigh postal packages, run mail through meters, and process certified, express, UPS, registered, and insured mail * Process Western Union orders and send faxes for customers * Sell money orders and ...

Tower Loan

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc. * Process loan applications and collect payments due. * Perform all other duties as ...

Tower Loan

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc. * Process loan applications and collect payments due. * Perform all other duties as ...

Towerloan

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc. * Process loan applications and collect payments due. * Perform all other duties as ...

Promoted2

Remote Insurance Agent

Springfield, IL · Remote

$60K - $110K/yr

Recognized among top producers for major IUL carriers nationwide - empowering agents to earn more without cold calling or lead generation. We provide all tools, comprehensive training, proven scripts ...

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All JobsMail Carrier JobsMail Carrier Jobs in Springfield, IL

Mail Carrier information

See Springfield, IL salary details

$10

$20

$24

How much do mail carrier jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for mail carrier in Springfield, IL is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $23.61 per hour, depending on experience, location, and employer.

What does a mail carrier do?

As a mail carrier, your duties are to sort, process, deliver, and collect letters, postcards, and packages from a customer’s house, a mailbox, or a sorting facility. Depending on where you live, you may drive a mail truck or car or deliver mail by bicycle or on foot. If you live in a rural area, your responsibilities may include carrying postal supplies, such as envelopes and stamps for sale. Mail carriers must interact with people on a daily basis and provide customer service, such as giving people change of address forms or other official documents.

What is the difference between Mail Carrier vs Postal Service Clerk?

AspectMail CarrierPostal Service Clerk
Required CredentialsHigh school diploma, valid driver's licenseHigh school diploma, customer service skills
Work EnvironmentOn the road delivering mail, outdoor and vehicle-basedIndoor, at post office counters or sorting facilities
Employer & Industry UsageUnited States Postal Service, private delivery companiesUnited States Postal Service, postal offices

Mail Carriers primarily deliver mail directly to homes and businesses, working outdoors and on the road. Postal Service Clerks work indoors at post offices, handling customer inquiries, sorting mail, and managing transactions. Both roles are essential in the postal industry but differ in work environment and daily tasks.

What are the key skills and qualifications needed to thrive as a mail carrier, and why are they important?

To thrive as a Mail Carrier, you need strong organizational skills, attention to detail, and physical stamina, typically requiring a high school diploma and a valid driver’s license. Familiarity with mail sorting systems, handheld scanners, and route navigation tools is essential. Excellent time management, reliability, and customer service skills help build trust and ensure timely deliveries. These abilities are crucial for maintaining efficient mail distribution and positive community relationships.

What does a mail carrier do?

A mail carrier, also known as a postal carrier or letter carrier, is responsible for delivering mail and packages to homes and businesses along a specific route. Their daily tasks include sorting mail, loading it into a vehicle or mailbag, and delivering it on foot or by vehicle. Mail carriers also collect outgoing mail, obtain signatures for certain deliveries, and ensure the safe and timely delivery of postal items. They often work in all weather conditions and must be familiar with their assigned routes. The job requires reliability, attention to detail, and strong customer service skills.

What are some common challenges mail carriers face during their daily routes, and how are these typically managed?

Mail carriers often encounter challenges such as inclement weather, navigating unfamiliar neighborhoods, and managing heavy or bulky deliveries. Additionally, time management is crucial, as carriers must ensure timely and accurate delivery of mail and packages. Most postal services provide training on safe delivery practices, route planning, and customer interactions to help carriers overcome these obstacles and maintain efficiency. Team members and supervisors are also available for support and advice when handling difficult situations.
More about Mail Carrier jobs
What are popular job titles related to Mail Carrier jobs in Springfield, IL? For Mail Carrier jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Mail Carrier jobs in Springfield, IL look for? The top searched job categories for Mail Carrier jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Mail Carrier jobs? Cities near Springfield, IL with the most Mail Carrier job openings:
Mail Carrier jobs near you
Infographic showing various Mail Carrier job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,551 per year, or $20.5 per hour.

Customer Service

Hy-Vee, Inc.

Springfield, IL • On-site

$15 - $18.75/hr

Part-time

Posted 6 days ago

Hy-Vee rating

6.3

Company rating: 6.3 out of 10

Based on 1,663 frontline employees who took The Breakroom Quiz

45th of 122 rated grocery stores

Job description

Additional Considerations (if any):
-
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Customer Service
Department: General
FLSA: Hourly
Revision Date: 07/2026
About Hy-Vee
At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
The Role and Why It's Important
Our Customer Service team members are the friendly face of some of our most important in-store services, helping customers with everything from mailing packages and sending money to cashing checks and purchasing licenses. In this role, you'll handle a wide variety of transactions accurately and efficiently while making every customer feel welcomed and valued.
If you enjoy working with people, stay calm under pressure, and take pride in getting things done right, we'd love to have you on our team.
What You'll Do
No two shifts are exactly the same, but here's what you can expect:
  • Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
  • Weigh postal packages, run mail through meters, and process certified, express, UPS, registered, and insured mail
  • Process Western Union orders and send faxes for customers
  • Sell money orders and cash payroll, personal, ADC, and social security checks
  • Sell hunting and fishing licenses
  • Break down and put money in utility drawers and process paid outs
  • Sign on the postal department, break down, and turn off the postal register
  • Count daily coupons and process refunds for customers and department-approved refunds
  • Sign on and off lottery machines, sell and redeem lottery tickets
  • Assist customers with dry cleaning where applicable and process bottle refunds
  • Assist customers at registers and in other areas of the store as needed
  • Answer the telephone and use the intercom system using appropriate procedures
  • Remove trash in a timely manner and maintain a clean, organized work area
  • Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
  • Report to work when scheduled and on time

Your Skills
To be successful, you'll need to be able to:
  • Solve practical problems and interpret instructions across a variety of situations with limited standardization
  • Perform arithmetic calculations involving fractions, decimals, and percentages accurately
  • File, post, and organize materials; copy data accurately between records; and gather basic information as needed
  • Guide customers and provide clear, helpful direction in a professional manner
  • Communicate clearly and professionally with customers, team members, and store leadership

Reporting Relationships
Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home
Education and Experience
  • High school diploma or equivalent experience required
  • Over six months up to one year of similar or related work experience preferred

Physical Requirements
  • Frequently stand and walk throughout a shift in sales, food service, or delivery areas
  • Where applicable to the role: ability to safely use sharp knives and blades for food preparation
  • Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
  • Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
  • Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment
This is a fast-paced role in a retail store environment where you will be on your feet and handling a variety of customer transactions throughout your shift. You will have continuous exposure to dirt and noise. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
The anticipated hourly starting wage for this position is $15.00 to $18.75 depending on experience.
For information on company benefits visit Benefits | Hy-Vee.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.

What Hy-Vee employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Hy-Vee

Sourced by ZipRecruiter

Hy-Vee, based in West Des Moines, IA, US, operates within the supermarket industry. Founded in 1930 by Charles Hyde and David Vredenburg, the company began as a small general store in Beaconsfield, Iowa. Over the years, Hy-Vee has evolved into a network of more than 245 supermarkets across 8 states in the Midwest. They offer a wide range of products and services, including grocery, bakery items, delicatessen, floral, and other specialty departments. With a company motto of “A helpful smile in every aisle”, Hy-Vee's mission is to make each customer's life easier, healthier, and happier. They have received several awards for their commitment to healthy living, customer service and community outreach.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1930

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