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Mail Carrier Jobs in Normal, IL (NOW HIRING)

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Mail Carrier information

See Normal, IL salary details

$9

$20

$24

How much do mail carrier jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for mail carrier in Normal, IL is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $23.27 per hour, depending on experience, location, and employer.

What does a mail carrier do?

As a mail carrier, your duties are to sort, process, deliver, and collect letters, postcards, and packages from a customer’s house, a mailbox, or a sorting facility. Depending on where you live, you may drive a mail truck or car or deliver mail by bicycle or on foot. If you live in a rural area, your responsibilities may include carrying postal supplies, such as envelopes and stamps for sale. Mail carriers must interact with people on a daily basis and provide customer service, such as giving people change of address forms or other official documents.

What is the difference between Mail Carrier vs Postal Service Clerk?

AspectMail CarrierPostal Service Clerk
Required CredentialsHigh school diploma, valid driver's licenseHigh school diploma, customer service skills
Work EnvironmentOn the road delivering mail, outdoor and vehicle-basedIndoor, at post office counters or sorting facilities
Employer & Industry UsageUnited States Postal Service, private delivery companiesUnited States Postal Service, postal offices

Mail Carriers primarily deliver mail directly to homes and businesses, working outdoors and on the road. Postal Service Clerks work indoors at post offices, handling customer inquiries, sorting mail, and managing transactions. Both roles are essential in the postal industry but differ in work environment and daily tasks.

What are the key skills and qualifications needed to thrive as a mail carrier, and why are they important?

To thrive as a Mail Carrier, you need strong organizational skills, attention to detail, and physical stamina, typically requiring a high school diploma and a valid driver’s license. Familiarity with mail sorting systems, handheld scanners, and route navigation tools is essential. Excellent time management, reliability, and customer service skills help build trust and ensure timely deliveries. These abilities are crucial for maintaining efficient mail distribution and positive community relationships.

What does a mail carrier do?

A mail carrier, also known as a postal carrier or letter carrier, is responsible for delivering mail and packages to homes and businesses along a specific route. Their daily tasks include sorting mail, loading it into a vehicle or mailbag, and delivering it on foot or by vehicle. Mail carriers also collect outgoing mail, obtain signatures for certain deliveries, and ensure the safe and timely delivery of postal items. They often work in all weather conditions and must be familiar with their assigned routes. The job requires reliability, attention to detail, and strong customer service skills.

What are some common challenges mail carriers face during their daily routes, and how are these typically managed?

Mail carriers often encounter challenges such as inclement weather, navigating unfamiliar neighborhoods, and managing heavy or bulky deliveries. Additionally, time management is crucial, as carriers must ensure timely and accurate delivery of mail and packages. Most postal services provide training on safe delivery practices, route planning, and customer interactions to help carriers overcome these obstacles and maintain efficiency. Team members and supervisors are also available for support and advice when handling difficult situations.
More about Mail Carrier jobs
What are popular job titles related to Mail Carrier jobs in Normal, IL? For Mail Carrier jobs in Normal, IL, the most frequently searched job titles are:
What cities near Normal, IL are hiring for Mail Carrier jobs? Cities near Normal, IL with the most Mail Carrier job openings:
Mail Carrier jobs near you
Infographic showing various Mail Carrier job openings in Normal, IL as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,974 per year, or $20.2 per hour.

Property & Casualty Producer - Bloomington, IL

Troxell

Bloomington, IL • On-site

$40K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Property and Casualty Producer/Insurance Consultant
Be Part of Something Meaningful at Troxell
Since 1887, Troxell has been helping individuals, families, and businesses protect what matters most and plan for the future. With deep roots in our local communities and a forward-thinking mindset, we blend over a century of expertise with a modern passion for innovation, people, and purpose.
We're not just an insurance agency — we’re educators, advocates, and problem solvers committed to making a real difference. With three locations across Illinois, we proudly serve clients in all 50 states, always striving to deliver exceptional impact in everything we do.
If you're driven to help others, eager to grow, and ready to be part of something meaningful, Troxell is where you belong!
What We Offer:
✅ Health, Dental, amp; Vision Coverage
✅ 401(k) with Employer Match
✅ Hybrid Work Options
✅ Generous PTO + Paid Holidays
✅ Paid Parental Leave
✅ Tuition Reimbursement + 100% Paid Licensing amp; CE
✅ Referral Bonuses (for people and business!)
✅ Career Growth amp; Professional Development
✅ Fun Team Events amp; Community Involvement
We believe work should be both meaningful and rewarding, and at Troxell, it truly is!
About the Role
At Troxell, our mission is to educate, advocate and protect our people. We empower our team to create wow, earn trust, work together, and embrace innovation. The primary focus of the Property and Casualty Producer/Insurance Consultant will be to attract and retain new clients to Troxell.
Working Together | Creating WOW | Earning Trust | Embracing Innovation
What You’ll Be Doing (Essential Responsibilities)
Working Together
  • Works with service support staff to complete carrier submissions and to answer client questions about policy applications and likelihood of acceptance.
  • Maintains extensive contact in person, by phone and mail (electronic/postal), with clients, insurance company contacts, prospects, service line personnel, and division managers to facilitate appropriate and comprehensive product customer service.
  • Monitor expiration listings and participate in renewal collaboration with service personnel, follow-up as appropriate to seek information for renewal submissions with contacts.
Creating WOW
  • Provides guidance, assistance, and follow-up customer service to established clients and prospective customers.
  • Initiates search and contacts prospective customers through existing client referrals and identified targeted groups. Schedules appointments, solicits quote opportunities, and conducts product orientation sessions.
  • Prepares sales proposals and marketing information including coverages, limits, deductibles, exclusions, and cost comparisons. Delivers and discusses information with clients or prospects.
Earning Trust
  • Responsible for sales of new and renewal product lines business, calling on clients and prospects, identifying and assessment of client needs, and development of coverage proposals.
  • Conducts detailed surveys to identify customer insurance needs, reviews existing policies, risk plans, property, products, and records. Expected to achieve annual producer sales plan objectives.
Embracing Innovation
  • Maintains electronic and/or paper production files in an orderly, timely manner to ensure follow-up on outstanding or pending business matters. Attends sales meetings as required.
  • Keeps informed through vigilant review and appraisal of industry development and competitive markets, participates in carrier and agency training meetings and sessions, and maintains appropriate licensure.
What You’ll Bring to Us
  • Must be a High School graduate or GED, while advanced training at the technical business, or college level is highly desired.
  • Three years prior work experience in sales, insurance industry or a related field is preferred.
  • Ability to pursue and close sales.
  • Excellent verbal and written communication skills and enjoy working with people in a high-volume customer service environment.
  • Ability to be highly organized/flexible with shifting priorities and fluctuating workloads.
  • Desire to learn/expand knowledge within the industry while learning about clients’ specific needs.
  • Ability to read and interpret complex industry documents such as policy limitations, underwriting standards, and procedure/policy manuals, and apply within prescribed routines and practices.
  • Self-motivated with the ability to work independently with limited supervision, while maintaining positive staff relationships within a teamwork environment.
  • Must possess basic familiarity with computers and office equipment, experience with Windows applications such as Microsoft Excel and Word, and the Internet are highly desired.
  • Must be able to secure and maintain insurance licensure, at company expense.
  • Travel to client offices and networking events will be expected.

The Fine Print
  • Work is typically performed in an office setting with moderate travel required
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • May be required to work hours than normally expected during a regular workweek
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
  • Base pay range listed below. Eligible for commission in addition to base.
TROXELL is an Equal Opportunity Employer and offers a competitive starting salary plus production bonus with a comprehensive benefit package. Competitive starting salary is dependent on experience and current clientele.

Apply