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Admin and Retail Support

Students' Association of MacEwan University (SAMU)
https://www.samu.ca/get-involved/work-with-us/

Posted: July 13, 2026

Job Category | Part-time Term, between 10-25 hours/week, depending on availability, between 8:30am-4:30pm, Monday-Friday
Contract|Aug 24, 2026 - April 30, 2027

Salary |$19.00/hour
Location of Work |City Centre Campus (CCC)

Posting closes Monday, July 27th, 2026, at 4:00 pm (MST)

ABOUT SAMU

The Students' Association of MacEwan University (SAMU) is a non-profit organization working independently from MacEwan University to support students. Our purpose is to enrich the student experience by focusing on their non-academic needs through an array of student-driven programs and services.

We are governed by elected student representatives who set the strategic vision on behalf of students. With support from over 50 full-and part-time staff, we keep our mandate student-focused to achieve the vision.

OUR VISION

All students benefit from a vibrant student life and culture of empowerment.

OUR MISSION

SAMU builds a positive student experience by creating a place to engage and connect, being a champion for all students, and providing opportunities that allow them to get the most out of their educational journey.

PURPOSE

SAMU has an opening for part-time Administrative and Retail Support within the SAMU Building. The position plays a vital role on the administrative team under the direction of the Administration and Retail Manager and will be working mainly at the SAMU front desk.

The successful applicant requires a cordial manner, excellent organizational skills, great flexibility and the ability to handle multiple tasks in a fast-paced environment. Knowledge and experience performing various clerical, administrative and secretarial duties would be an asset.

Applicants will be proficient in Microsoft Office Suite, including Word, PowerPoint, and Excel. Excellent oral and written communication skills are also requirements of this position. Employees are expected to arrive on time, give as much notice as possible if absent/late, and follow policies and procedures.

RESPONSIBILITIES

• Financial & Retail Support- (45%)
  Perform Point of Sale (POS) transactions.
  Track retail inventory
  Assist with advertising bookings
  Maintain SAMU and paid posters Boards throughout campus.
  Prepare table rentals
  Facilitate student group deposits.
  Support Accounts Payable and Accounts Receivable administration.
  Prepare deposits for banking.
  
• Customer Service & Program Support - (30%)
  Greet, welcome, and direct students, staff, and guests.
  Answer, screen, and forward incoming phone calls and emails.
  Provide customer support and respond to inquiries.
  Provide accurate information regarding SAMU programs, services, and resources.
  Support students with Arc Card and U-Pass registration.
  Ensure U-Pass volunteers are knowledgeable about program and provide accurate information and support.
  
• Administrative & Office Operations- (20%)
  Assist with incoming and outgoing mail.
  Assist in booking meetings and sharing boardroom calendars.
  Create and edit office forms.
  Compile, update, and distribute the Staff Contact List.
  Track sign-out inventory.
  Ensure office supplies are adequately stocked.
  Assist with taking meeting minutes.
  Assist with proofreading documents.
  Maintain a clean, organized, and professional reception and office area.
  
• Other - (5%)
  Other duties /projects as assigned
  

CORE COMPETENCIES

Accountability

Being accountable and passing on accountability for one's own actions and those of colleagues and the organization.

Adaptability

The ability to remain fully functional by adapting to changing circumstances (environment, procedures, people).

Student Orientation

The ability and willingness to find out what the student wants and needs and to act accordingly, taking the organization's costs and benefits into account.

EDUCATION AND EXPERIENCE

• Preference will be given to current MacEwan Students registered in a minimum of one class during either Fall 2025 or Winter 2026 term.
• Previous customer service, retail, reception, or administrative is considered an asset.
• Experience handling cash, operating a Point of Sale (POS) system, or processing financial transactions is an asset.
  

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong computer skills, knowledge and ability to use various programs including using Microsoft Office applications (Word, Excel, Outlook, and Teams)
• Strong oral and written communication skills
• Ability to work independently with minimal supervision while contributing effectively as part of a team.
• Ability to adapt to changing priorities and work in a fast-paced environment
• Strong attention to detail and accuracy, particularly when handling financial transactions and administrative records.
• Problem-solving skills and the ability to respond professionally to inquiries and unexpected situations.
• Knowledge of SAMU's programs, services, and governance.
• Standard First Aid/CPR certification is considered an asset.
  

WORKING CONSIDERATIONS

• Sedentary with Light Physical Effort - Sitting, Standing, Walking, Kneeling, Lifting - up to 50 pounds, Manual Dexterity

TERMS OF EMPLOYMENT

between 10-25 hours/week, depending on availability, between 8:30am-4:30pm, Monday-Friday. Will work around the student's schedule.

APPLICATION PROCESS

Please address your application toMaria Shin, Administration and Retail Manager. Please attach both your resume and cover letter with the application.

Application Packagemustinclude

• Cover Letter
• Resume

• Fall and Winter 2026/2027 class schedule/availability

ADDITIONAL INFORMATION

Interviews will be conducted August 4th & 5th, 2026 in person at the SAMU Office

We are an equal opportunity employer and welcome applications from all qualified individuals. We thank all applicants for their interest in this position, but only those chosen for an interview will be contacted.