Program Manager
New York, NY · On-site
$100K/yr
This role is a client-facing, program-level leader, responsible for end-to-end service delivery performance across the lifecycle of telecom service requests, New Orders, Repair, MACD, Systems ...
New York, NY · On-site
$100K/yr
This role is a client-facing, program-level leader, responsible for end-to-end service delivery performance across the lifecycle of telecom service requests, New Orders, Repair, MACD, Systems ...
New York, NY · On-site
$100K/yr
This role is a client-facing, program-level leader, responsible for end-to-end service delivery performance across the lifecycle of telecom service requests, New Orders, Repair, MACD, Systems ...
$70K - $118K/yr
Strong understanding of ITIL-aligned processes and controls (request/fulfillment, change/MACD, incident linkage, audit readiness) Good to have skills * Relevant certifications such as Certified ...
$70K - $118K/yr
Strong understanding of ITIL-aligned processes and controls (request/fulfillment, change/MACD, incident linkage, audit readiness) Good to have skills * Relevant certifications such as Certified ...
Quincy, MA · On-site
$70K - $118K/yr
Strong understanding of ITIL-aligned processes and controls (request/fulfillment, change/MACD, incident linkage, audit readiness) Good to have skills * Relevant certifications such as Certified ...
Quincy, MA · On-site
$70K - $118K/yr
Strong understanding of ITIL-aligned processes and controls (request/fulfillment, change/MACD, incident linkage, audit readiness) Good to have skills * Relevant certifications such as Certified ...
Arlington, VA · On-site
$84K - $126K/yr
... MACD processes and excellent customer service skills, enable proactive monitoring, timely on-site or remote assistance, and alignment with comprehensive IT support goals to maximize productivity ...
Arlington, VA · On-site
$84K - $126K/yr
... MACD processes and excellent customer service skills, enable proactive monitoring, timely on-site or remote assistance, and alignment with comprehensive IT support goals to maximize productivity ...
Dallas, TX OR Redwood City, CA - Hybrid Role Summary We are seeking a highly analytical and detail-oriented Process Analyst with strong experience in Quote Management , Quote Amendments , MACD (Move ...
Dallas, TX OR Redwood City, CA - Hybrid Role Summary We are seeking a highly analytical and detail-oriented Process Analyst with strong experience in Quote Management , Quote Amendments , MACD (Move ...
Quincy, MA · On-site
$70K - $118K/yr
Strong understanding of ITIL-aligned processes and controls (request/fulfillment, change/MACD, incident linkage, audit readiness) Good to have skills * Relevant certifications such as Certified ...
Quincy, MA · On-site
$70K - $118K/yr
Strong understanding of ITIL-aligned processes and controls (request/fulfillment, change/MACD, incident linkage, audit readiness) Good to have skills * Relevant certifications such as Certified ...
Arlington, VA · On-site +1
$84K - $126K/yr
... MACD processes and excellent customer service skills, enable proactive monitoring, timely on-site or remote assistance, and alignment with comprehensive IT support goals to maximize productivity ...
Arlington, VA · On-site +1
$84K - $126K/yr
... MACD processes and excellent customer service skills, enable proactive monitoring, timely on-site or remote assistance, and alignment with comprehensive IT support goals to maximize productivity ...
Whitestown, IN · On-site
$86K/yr
The AM will manage moves, adds, changes, and deletions (MACD) to existing customer accounts, renew existing business customers' contracts, respond to RFPs, and proactively attempts to foster existing ...
Whitestown, IN · On-site
$86K/yr
The AM will manage moves, adds, changes, and deletions (MACD) to existing customer accounts, renew existing business customers' contracts, respond to RFPs, and proactively attempts to foster existing ...
Maintain a telecom inventory database (MACD: Move, Add, Change, Disconnection). * In addition, you will be responsible for such other duties as Sakon may assign to you from time to time, i.e. review ...
Maintain a telecom inventory database (MACD: Move, Add, Change, Disconnection). * In addition, you will be responsible for such other duties as Sakon may assign to you from time to time, i.e. review ...
Foster City, CA · On-site
$62.71/hr
Manage end-to-end delivery of telecom services, including MACD (Move, Add, Change, Disconnect) requests * Oversee provisioning for broadband, DIA, fiber, EPL, and WISP circuits * Identify ...
Quick apply
Foster City, CA · On-site
$62.71/hr
Manage end-to-end delivery of telecom services, including MACD (Move, Add, Change, Disconnect) requests * Oversee provisioning for broadband, DIA, fiber, EPL, and WISP circuits * Identify ...
Foster City, CA · On-site
Drive the end-to-end process for all data service orders (MACD--Move, Add, Change, Disconnect), including Broadband/DIA, Fiber, EPL, and WISP services. Identify new circuit needs and manage the full ...
Quick apply
Foster City, CA · On-site
Drive the end-to-end process for all data service orders (MACD--Move, Add, Change, Disconnect), including Broadband/DIA, Fiber, EPL, and WISP services. Identify new circuit needs and manage the full ...
Report daily KPI's including # of tickets closed and meet daily targets * Assist with onsite visits and MACD's as needed * Continual identification, support and implementation of Process/Change ...
Report daily KPI's including # of tickets closed and meet daily targets * Assist with onsite visits and MACD's as needed * Continual identification, support and implementation of Process/Change ...
Foster City, CA · On-site
Drive the end-to-end process for all data service orders (MACD-Move, Add, Change, Disconnect), including Broadband/DIA, Fiber, EPL, and WISP services. Identify new circuit needs and manage the full ...
Foster City, CA · On-site
Drive the end-to-end process for all data service orders (MACD-Move, Add, Change, Disconnect), including Broadband/DIA, Fiber, EPL, and WISP services. Identify new circuit needs and manage the full ...
Foster City, CA · On-site
Drive the end-to-end process for all data service orders (MACD-Move, Add, Change, Disconnect), including Broadband/DIA, Fiber, EPL, and WISP services. Identify new circuit needs and manage the full ...
Foster City, CA · On-site
Drive the end-to-end process for all data service orders (MACD-Move, Add, Change, Disconnect), including Broadband/DIA, Fiber, EPL, and WISP services. Identify new circuit needs and manage the full ...
$14 - $15/hr
Handle Move, Add, Change, and Delete (MACD) user accounts, extensions, voicemail boxes, and call routing flows within the Avaya PBX platform. * Cabling & Physical Layer: Manage structured cabling ...
Quick apply
$14 - $15/hr
Handle Move, Add, Change, and Delete (MACD) user accounts, extensions, voicemail boxes, and call routing flows within the Avaya PBX platform. * Cabling & Physical Layer: Manage structured cabling ...
San Antonio, TX · On-site
$28 - $35/hr
You will perform installation, repair, configuration, and testing of moves, additions, changes, and disconnects (MACD) on various Nortel, Fujitsu, Alcatel, and similar products to support customer ...
San Antonio, TX · On-site
$28 - $35/hr
You will perform installation, repair, configuration, and testing of moves, additions, changes, and disconnects (MACD) on various Nortel, Fujitsu, Alcatel, and similar products to support customer ...
New York, NY · Hybrid
$24.50 - $33.25/hr
Raise Opps, Decommissions, and Move Add Change Delete (MACD) coming from both Sales Directors and Sales Engineers * Request for Sales Orders from legal and sales operations * Resolve Client billing ...
New York, NY · Hybrid
$24.50 - $33.25/hr
Raise Opps, Decommissions, and Move Add Change Delete (MACD) coming from both Sales Directors and Sales Engineers * Request for Sales Orders from legal and sales operations * Resolve Client billing ...
Eatontown, NJ · On-site
$15.92/hr
Move, Add, Change, and Delete (MACD) Operations * Voice/Video Endpoints: Execute configuration changes, installations, relocations, and decommissions for voice and video communication devices ...
Quick apply
Eatontown, NJ · On-site
$15.92/hr
Move, Add, Change, and Delete (MACD) Operations * Voice/Video Endpoints: Execute configuration changes, installations, relocations, and decommissions for voice and video communication devices ...
Plano, TX · On-site +1
Handle MACD (Moves, Adds, Changes, and Deletes) requests and support trouble ticket resolution. Provide remote support during installations and system cutovers. Conduct database collection workshops ...
Quick apply
Plano, TX · On-site +1
Handle MACD (Moves, Adds, Changes, and Deletes) requests and support trouble ticket resolution. Provide remote support during installations and system cutovers. Conduct database collection workshops ...
$120K - $217K/yr
Solid understanding of ITILaligned processes and controls, including request fulfillment, change/MACD, incident linkage, governance, risk management, and audit readiness. * Experience supporting ...
$120K - $217K/yr
Solid understanding of ITILaligned processes and controls, including request fulfillment, change/MACD, incident linkage, governance, risk management, and audit readiness. * Experience supporting ...
$15.14 - $20
3% of jobs
$20 - $24.85
7% of jobs
$24.85 - $29.70
12% of jobs
$30.46 is the 25th percentile. Wages below this are outliers.
$29.70 - $34.55
17% of jobs
The median wage is $37.10 / hr.
$34.55 - $39.40
20% of jobs
$39.40 - $44.25
7% of jobs
$44.25 - $49.10
5% of jobs
$50.45 is the 75th percentile. Wages above this are outliers.
$49.10 - $53.96
10% of jobs
$53.96 - $58.81
9% of jobs
$58.81 - $63.66
6% of jobs
$63.66 - $68.51
3% of jobs
$15
$41
$68
| Aspect | Macd | Financial Analyst |
|---|---|---|
| Required Credentials | Typically requires a degree in finance, accounting, or related field; certifications like CFA are common | Same as Macd: degree in finance, accounting, or economics; CFA or CPA preferred |
| Work Environment | Financial institutions, trading firms, investment banks | Corporations, banks, investment firms, consulting |
| Industry Usage | Used in trading, investment analysis, and technical analysis | Used in financial planning, investment analysis, and corporate finance |
Both Macd and Financial Analyst roles require strong financial knowledge and analytical skills. While Macd is primarily a technical indicator used in trading, a Financial Analyst focuses on broader financial analysis and decision-making. The roles share similar credentials and work environments, but their specific functions differ within the finance industry.
We are seeking a Program Manager to lead and govern a POD-based operating model supporting enterprise clients. This role is a client-facing, program-level leader, responsible for end-to-end service delivery performance across the lifecycle of telecom service requests, New Orders, Repair, MACD, Systems Integration, Reporting, Escalation Handling amongst the core requirements, ensuring performance against MetTel SLO's, contracted SLAs and core KPIs, driving operational excellence, and providing executive-level visibility into outcomes, risks, and performance trends.
The Program Manager serves as the central point of accountability within the POD structure, aligning internal cross-functional teams to deliver consistent client experience, measurable performance, and continuous improvement.
Key Responsibilities
Required Qualifications
Preferred Qualifications
*The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $100,000 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.
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Telecommunications
501 - 1,000 Employees
New York, NY, US
1996