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Freddie Mac

Seller Technology Representative

Mclean, VA · On-site

$17.25 - $23.25/hr

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of ... The Seller Technology Representative Senior will manage a portfolio of customers inside one of the ...

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How much do mac tech jobs pay per year?

As of Sep 14, 2026, the average yearly pay for mac tech in the United States is $47,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $55,000.00 per year, depending on experience, location, and employer.

What does a Mac Tech do?

A Mac Tech, or Mac Technician, is responsible for troubleshooting, repairing, and maintaining Apple Mac computers and related hardware. They diagnose software and hardware issues, perform upgrades, data recovery, and ensure systems run smoothly. Mac Techs may work in retail, corporate IT departments, or as independent service providers, assisting clients with technical support and maintenance for all types of Apple devices.

What are the key skills and qualifications needed to thrive as a Mac Tech?

To thrive as a Mac Tech, you need a solid understanding of macOS, Apple hardware, troubleshooting techniques, and typically an associate degree or relevant Apple certifications like ACMT (Apple Certified Mac Technician). Familiarity with diagnostic tools such as Apple Service Toolkit and experience using ticketing systems are commonly required. Strong problem-solving skills, attention to detail, and effective communication are vital soft skills for delivering quality technical support. These competencies ensure timely and efficient resolution of issues, resulting in improved user satisfaction and seamless device performance.

What are some common challenges Mac Techs face when supporting users in a mixed-device environment?

Mac Techs often encounter challenges when integrating Apple devices within predominantly Windows or cross-platform environments. Compatibility issues, network configurations, and software interoperability can require creative troubleshooting and a solid understanding of both Mac and non-Mac systems. Effective communication with users and collaboration with IT colleagues are key, as Mac Techs frequently need to bridge gaps between different operating systems and ensure a smooth workflow for all team members.

What is the difference between Mac Tech vs Mac Support Specialist?

AspectMac TechMac Support Specialist
CertificationsApple Certified Mac Technician (ACMT)Apple Certified Mac Technician (ACMT) or similar
Work EnvironmentRepair shops, service centers, on-site supportHelp desks, customer support centers, retail stores
Job FocusHardware repairs, troubleshooting, diagnosticsSoftware support, user assistance, troubleshooting
Industry UsageCommon in repair and technical service industriesCommon in retail, corporate support, and customer service

While both roles require Apple certification and involve supporting Mac users, Mac Techs primarily focus on hardware repairs and diagnostics, often working in repair centers. Mac Support Specialists typically handle user support, software troubleshooting, and customer service, often in retail or help desk environments. The roles complement each other but differ mainly in their focus and work setting.

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Mac Tech jobs near you
Infographic showing various Mac Tech job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 75% Full Time, 14% Part Time, 9% Contract, and 1% Nights. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $47,997 per year, or $23.1 per hour.

Seller Technology Representative

Mclean, VA • On-site

Freddie Mac
Finance and Insurance • 5 - 10K employees
Learn more about Freddie Macexternal

$17.25 - $23.25/hr

Full-time

Re-posted 23 days ago

Freddie Mac rating

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.
Position Overview:
The Seller Engagement Division is seeking a Seller Technology Representative Senior. The Senior works directly with a group of assigned lenders to manage their operational needs dealing with any integrations with Freddie Mac. Additionally, they are responsible for establishing relationships with these lenders to provide responsible lending technology solutions. The Seller Technology Representative Senior will manage a portfolio of customers inside one of the Division Pods, each of which might span multiple products and/or vendor technologies. This position will directly support the goals and objectives of the division and Freddie Mac.
Our Impact:
The Seller Engagement Team is constructed of six pods (geographic state distributions) across two divisions (East and West). A pod supports all the approved lenders in their assigned states. These pods are committed to ensuring Freddie Mac is supporting our clients to maximize their operational efficiency, lower their origination costs, deliver quality loans to Freddie Mac, and maximize technology solutions.
Your Impact:
In this role, you will be an integral part of an account team working directly with lenders to complete the following:
  • Maintain in-depth understanding of customer/industry trends and needs, as well as Freddie Mac strategic objectives and technology solution roadmap
  • Partner with your POD / Division to facilitate the transition from technology sales to integration
  • Conduct detailed process reviews to map, imbed and optimize the assimilation of new tools and functionality into the customer experience and process
  • Collaborate with customers and vendors to develop formal implementation plans, including key success metrics and milestones
  • Ensure successful system integration testing and verification. Create and/or update system integration specifications, data standards, forms, design documents and test cases
  • Collaborate with customers, vendors and internal business partners to ensure product adoption
  • Translate learnings and feedback into improvement opportunities for both the technology solutions and integration processes
  • Successful delivery against stated objectives (both internal and external/customer)
  • Monitor and report on all integration efforts and outcomes

Qualifications:
  • College Degree or equivalent experience; advanced studies/degree preferred
  • 5-7 years of related professional experience
  • Primary (lender) mortgage market experience highly preferred
  • Prior experience implementing technology solutions with lenders (with lender as customer)
  • Detailed understanding of lender mortgage origination process/environment
  • Technical knowledge related to technology platforms, infrastructure, and data
  • Strong facilitation and project management skills
  • Experience implementing mortgage-related technology solutions

Keys to Success in this Role:
  • Strong knowledge of Freddie Mac tools and technology solutions
  • Strong knowledge of secondary mortgage market fundamentals
  • Ability to communicate effectively, written and otherwise, with attention to detail and polish.

Current Freddie Mac employees please apply through the internal career site.
We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
A safe and secure environment is critical to Freddie Mac's business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.
CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.
Time-type:Full time
FLSA Status:Exempt
Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.
This position has an annualized market-based salary range of $108,000 - $152,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.

What Freddie Mac employees say

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Hours and flexibility

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Get the full story on Breakroom

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About Freddie Mac

Sourced by ZipRecruiter

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others.

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

McLean, VA, US

Year founded

1970

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