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Mac Help Desk Jobs in Virginia (NOW HIRING)

Deskside Technician II

Norfolk, VA · On-site

$19.50 - $25/hr

... infrastructure outsourcing (help desk support and desktop services), systems integration ... Deploying IT equipment (Windows, Mac); * Imaging and staging PCs; * Managing the equipment ...

Deskside Technician II

Norfolk, VA · On-site

$17.50 - $22.50/hr

... infrastructure outsourcing (help desk support and desktop services), systems integration ... Deploying IT equipment (Windows, Mac); * Imaging and staging PCs; * Managing the equipment ...

Deskside Technician II

Norfolk, VA

$17.50 - $22.50/hr

... infrastructure outsourcing (help desk support and desktop services), systems integration ... Deploying IT equipment (Windows, Mac); * Imaging and staging PCs; * Managing the equipment ...

Deskside Technician II

Norfolk, VA · On-site

$17.50 - $22.50/hr

... infrastructure outsourcing (help desk support and desktop services), systems integration ... Deploying IT equipment (Windows, Mac); * Imaging and staging PCs; * Managing the equipment ...

Deskside Technician II

Norfolk, VA · On-site

$17.50 - $22.50/hr

... infrastructure outsourcing (help desk support and desktop services), systems integration ... Deploying IT equipment (Windows, Mac); * Imaging and staging PCs; * Managing the equipment ...

Be Seen First

Support various IT needs, from help desk tickets to onsite installations (ability to lift up to 50 ... Extensive knowledge of Microsoft Windows and/or Mac OS desktop environments * Understanding of ...

POSITION SUMMARY - This position is based in Arlington, VA As an IT/Help Desk Coordinator at ... You'lldeliver hands-on PC and Mac support, resolve incidents and service requests,participatein the ...

Showing results 41-60

Mac Help Desk information

What is a Mac Help Desk?

A Mac Help Desk is a support service that assists users with technical issues related to Apple Mac computers and software. These help desks typically provide troubleshooting for hardware problems, software installations, operating system updates, network connectivity, and general usage questions. Support can be offered in person, over the phone, or online via chat or email. Mac Help Desk staff are knowledgeable about macOS and Apple hardware, aiming to resolve issues quickly and efficiently to minimize downtime for users.

How does a Mac Help Desk specialist typically collaborate with other IT team members to resolve complex technical issues?

A Mac Help Desk specialist regularly works alongside network administrators, security teams, and other IT professionals to address complex or escalated technical problems. When issues go beyond standard troubleshooting, collaboration is key—this might involve joint diagnostic sessions, sharing system logs, or coordinating software updates. Effective communication and documentation are essential, ensuring that solutions are consistent and knowledge is shared within the team. This collaborative approach helps maintain smooth IT operations and supports ongoing professional development.

What are the key skills and qualifications needed to thrive as a Mac Help Desk professional, and why are they important?

To thrive as a Mac Help Desk professional, you need a solid understanding of macOS, Apple hardware, troubleshooting techniques, and typically an associate degree or relevant certifications like Apple Certified Support Professional (ACSP). Familiarity with remote desktop tools, ticketing systems, and Apple-specific utilities such as Apple Remote Desktop is essential. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These skills and qualities are crucial for delivering timely, effective support and ensuring user satisfaction in environments reliant on Apple technology.

What is the difference between Mac Help Desk vs Mac Support Specialist?

AspectMac Help DeskMac Support Specialist
CertificationsBasic Apple certifications, CompTIA A+Advanced Apple certifications, Apple Certified Support Professional
Work EnvironmentHelp desks, call centers, on-site supportOn-site, remote support, enterprise environments
ResponsibilitiesBasic troubleshooting, user assistance, ticket managementAdvanced troubleshooting, hardware repairs, system configuration

The Mac Help Desk typically handles initial user inquiries, basic troubleshooting, and support ticket management, often in help desk or call center settings. Mac Support Specialists usually possess advanced certifications, perform more complex troubleshooting, hardware repairs, and work directly with users or in enterprise environments. While both roles support Mac users, the Mac Support Specialist role involves a higher level of technical expertise and responsibilities.

Are Mac Help Desk jobs still in demand?

Mac Help Desk jobs remain in demand as organizations increasingly rely on Apple products and require technical support for macOS and hardware issues. These roles often require knowledge of Apple-specific tools and certifications, and demand can vary based on industry and location.

What job categories do people searching Mac Help Desk jobs in Virginia look for?

The top searched job categories for Mac Help Desk jobs in Virginia are:

What cities in Virginia are hiring for Mac Help Desk jobs?

Cities in Virginia with the most Mac Help Desk job openings:

Infographic showing various Mac Help Desk job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Capital Markets Analyst - Quantitative

Freddie Mac

Mclean, VA

Full-time

Posted 25 days ago


Freddie Mac rating

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Position Overview:

This is a two-year, full-time rotational program crafted to provide analysts with a broad spectrum of quantitative and technical experience working across multiple capital markets desks. The primary objective of this program is to develop modelers, desk quants and mortgage analytic practitioners through real-world training experiences spanning the entire mortgage capital markets life cycle. Analysts will accelerate their professional growth by working alongside best-in-class professionals in quant-focused rotations while also learning about and developing skills on fixed income trading desks.

The Quantitative Track of the Portfolio Management & Capital Markets Analyst Program is seeking candidates with quantitative skills (i.e., mathematics/statistics/engineering/computer science, some level of programming skills, and other related STEM skills), with interest in fixed income and finance, having experience as a plus. Quantitative Track Analysts will rotate among quantitative-focused capital markets and credit portfolio teams and develop experience working with large data sets, performing complex quantitative analysis, and building programs using coding languages including, but not limited to, Python, SQL, R, SAS, and. Some of the rotations offered include:

  • Demonstrating big data techniques with Prepayment Modeling to predict borrower behavior.

  • Supporting Credit Risk Transfer desk in analytics related to Freddie Mac portfolio of loans.

  • Modeling impacts of proposed products, pricing adjustments, or changes to our capital structure.

  • Supporting the innovative business pricing decisions based on market behaviors and analyzing, mitigating, and clearly defining credit and prepayment risk.

  • Using corporate models to analyze key credit portfolio/new funding risk and return tradeoffs.

  • Working on quantitative analysis to understand performance of credit portfolio and new fundings.

Our Impact:

Freddie Mac is responsible for handling the $3.4 trillion mortgage guarantee and investment portfolios through secondary mortgage market activities such as asset-liability management, loan purchases, servicing transactions, securitization, debt issuance and credit risk transfer.

You'll be part of a team that is intellectually curious, creative, analytical, and passionate about markets, managing risk and adding value to the overall firm. We provide the cash flow, financing, trading and capital market expertise that allows the company to achieve its stated mission of providing liquidity to the house market and making home possible.

Your Impact:

In this position, you will develop analytical tools and models while applying statistical techniques to large data sets to enhance decision making. You will gain diverse perspectives working across desks; on one desk you may support and complete a structured credit transaction, while on another, you may apply data science techniques to identify MBS market trends. You'll work on a variety of assignments, each presenting challenges and scope, and you are expected to ask questions, take initiative, and produce quality work that contributes to our team's success. Throughout your rotations, you will pick up real-world experience, enabling you to bring different, educated viewpoints to desks that embrace your knowledge and expertise. We guarantee a comprehensive rotation experience with both quant and market facing desks.

Through these rotations, analysts will build the following proficiencies and opportunities:

  • Fixed income valuation and financial transaction analysis.

  • Expertise in the U.S. Economy.

  • Knowledge of primary and secondary mortgage financial systems.

  • Advanced quantitative abilities (e.g., Advanced Excel, SQL, SAS, Python, R).

  • Professional networking skills and opportunities within the company and industry.

  • Mentorships to help guide your career.

  • Social community of analysts.

Qualifications:
  • Quantitative skills (i.e., math, statistics, and/or programming) demonstrated through coursework and/or internships. Experience with Python, R, SQL, SAS, and/or machine learning packages is preferred.

  • Bachelor's degree, preferably but not only in Economics, Finance, Business, Engineering, Mathematics, or Statistics. Also preferred quantitative knowledge and experience in computer and data science, physics, and econometrics.

  • Availability to begin full-time employment in January 2027 or June 2027, following Fall 2026 or Spring 2027 graduation, respectively.

Keys to Success in this Role:
  • Ability to demonstrate adaptability and teachability to learn quickly and pick up new skills/concepts

  • Exceptional communication skills, both written and verbal

  • Strong problem-solving ability

  • Microsoft Office skills required

  • Basic coding skills required; Additional quantitative skills preferred

At the conclusion of the rotation period, analysts are encouraged to apply for a full-time position within the company. The standard internal apply-process is required, and guidance for securing a full-time opportunity will be provided. Employment opportunities post-rotational program are not guaranteed and subject to business needs, performance evaluations, and available positions.

  • Must be a great teammate and able to work collaboratively

  • Comfortable working in a fast-paced trading floor environment

  • Attention to detail, exercise sound judgment and can handle sensitive information with discretion

  • Remain aware of industry-related news and analyze the implications of news/industry developments

  • Apply a learning mindset and take ownership for your development.

  • Exposure to AI tools, bots, agents, prompt engineering, or automation technologies.

Current Freddie Mac employees please apply through the internal career site.

We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A safe and secure environment is critical to Freddie Mac's business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.

Time-type:Full timeFLSA Status:Non-Exempt

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $63,000 - $95,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.Employment Type: FULL_TIME

What Freddie Mac employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom


Freddie Mac logo

About Freddie Mac

Sourced by ZipRecruiter

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others.

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

McLean, VA, US

Year founded

1970