We are looking to fill a position for Helpdesk Support in Golden CO Qualifications * A+ * Active Directory * Mac OS * Windows 10 * Windows 9x/2000/XP/NT/Vista/7 Additional Information In person ...
We are looking to fill a position for Helpdesk Support in Golden CO Qualifications * A+ * Active Directory * Mac OS * Windows 10 * Windows 9x/2000/XP/NT/Vista/7 Additional Information In person ...
Information Technology Specialist
Aurora, CO · On-site
$31K - $45K/yr
Working with a local and remote Help Desk team to deliver a high-quality user experience for your ... End-user support including Windows desktop/laptops, Mac Computers, Mobile devices (phones, Pads ...
Information Technology Specialist
Aurora, CO · On-site
$31K - $45K/yr
Working with a local and remote Help Desk team to deliver a high-quality user experience for your ... End-user support including Windows desktop/laptops, Mac Computers, Mobile devices (phones, Pads ...
Web Support Technician
$21.25 - $29/hr
... Tablets, PC, Mac) Work with 3rd party hosting and application providers to install, remove, and ... Needs 2 years customer support experience in IT help desk environment. Understanding of Automobile ...
Web Support Technician
$21.25 - $29/hr
... Tablets, PC, Mac) Work with 3rd party hosting and application providers to install, remove, and ... Needs 2 years customer support experience in IT help desk environment. Understanding of Automobile ...
Desktop Support Specialist - Mac/Apple Environment
Denver, CO · On-site
$67K - $89K/yr
Performs as back up to Service Desk as needed. Competencies * Accountability: Accepts full ... help achieve business goals. * Building Trust: Interacting with others in a way that gives them ...
Desktop Support Specialist - Mac/Apple Environment
Denver, CO · On-site
$67K - $89K/yr
Performs as back up to Service Desk as needed. Competencies * Accountability: Accepts full ... help achieve business goals. * Building Trust: Interacting with others in a way that gives them ...
Performs as back up to Service Desk as needed. Competencies * Accountability: Accepts full ... help achieve business goals. * Building Trust: Interacting with others in a way that gives them ...
Performs as back up to Service Desk as needed. Competencies * Accountability: Accepts full ... help achieve business goals. * Building Trust: Interacting with others in a way that gives them ...
Performs as back up to Service Desk as needed. Competencies * Accountability: Accepts full ... help achieve business goals. * Building Trust: Interacting with others in a way that gives them ...
Performs as back up to Service Desk as needed. Competencies * Accountability: Accepts full ... help achieve business goals. * Building Trust: Interacting with others in a way that gives them ...
Web Support Technician
Colorado Springs, CO · On-site
$21.25 - $29/hr
... PC, Mac) ¿ Work with 3rd party hosting and application providers to install, remove, and ... IT help desk environment. ¿ Understanding of Automobile Dealership operations and procedures a ...
Web Support Technician
Colorado Springs, CO · On-site
$21.25 - $29/hr
... PC, Mac) ¿ Work with 3rd party hosting and application providers to install, remove, and ... IT help desk environment. ¿ Understanding of Automobile Dealership operations and procedures a ...
Technical Assistant
Edwards, CO · On-site
$41K - $48K/yr
Mitchell and Company (MaC) About Us Mitchell and Company (MaC) is a trusted IT consulting firm ... Previous help desk, IT support, or technical internship experience * Basic networking or hardware ...
Quick apply
Technical Assistant
Edwards, CO · On-site
$41K - $48K/yr
Mitchell and Company (MaC) About Us Mitchell and Company (MaC) is a trusted IT consulting firm ... Previous help desk, IT support, or technical internship experience * Basic networking or hardware ...
Senior Network Technician
Littleton, CO · On-site
$70K - $72K/yr
Performs identified Move/Add/Change (MAC) activity to include all required network modifications ... May perform first- and/or second-level problem determination first level is help desk. Interfaces ...
Quick apply
Senior Network Technician
Littleton, CO · On-site
$70K - $72K/yr
Performs identified Move/Add/Change (MAC) activity to include all required network modifications ... May perform first- and/or second-level problem determination first level is help desk. Interfaces ...
Assistant Director of Technology
Denver, CO · On-site
$85 - $110/hr
Operational Leadership & Help Desk Management Work closely with help desk staff and external ... Mac, Windows, iOS). Experience in an independent school, higher education, or similarly ...
Assistant Director of Technology
Denver, CO · On-site
$85 - $110/hr
Operational Leadership & Help Desk Management Work closely with help desk staff and external ... Mac, Windows, iOS). Experience in an independent school, higher education, or similarly ...
Operational Leadership & Help Desk Management * Work closely with help desk staff and external ... Mac, Windows, iOS). * Experience in an independent school, higher education, or similarly mission ...
Operational Leadership & Help Desk Management * Work closely with help desk staff and external ... Mac, Windows, iOS). * Experience in an independent school, higher education, or similarly mission ...
Training in Microsoft PC/Server Operating Systems, Apple hardware service, Mac OS management, and/or Linux Administration. Position Comments: - Combined role - Senior Help desk mixed with Lab ...
Training in Microsoft PC/Server Operating Systems, Apple hardware service, Mac OS management, and/or Linux Administration. Position Comments: - Combined role - Senior Help desk mixed with Lab ...
Denver CO Jobs, Network/Systems Support Specialist, Microsoft, Desktop, Server, Office 365, Azure, MAC Devices, AutoCAD, Revit, LAN, WAN, Network, Networking, Support, Technician, Help Desk, Colorado ...
Denver CO Jobs, Network/Systems Support Specialist, Microsoft, Desktop, Server, Office 365, Azure, MAC Devices, AutoCAD, Revit, LAN, WAN, Network, Networking, Support, Technician, Help Desk, Colorado ...
Technical Support Specialist
Lafayette, CO · On-site
$22 - $26/hr
Provide daily review of completed help desk tickets for accuracy and completeness. * Provide ... Familiarity with both the Windows and Mac operating systems. * Capability to multi-task and address ...
Technical Support Specialist
Lafayette, CO · On-site
$22 - $26/hr
Provide daily review of completed help desk tickets for accuracy and completeness. * Provide ... Familiarity with both the Windows and Mac operating systems. * Capability to multi-task and address ...
Technical Support Specialist
Lafayette, CO · On-site
$22 - $26/hr
Provide daily review of completed help desk tickets for accuracy and completeness. * Provide ... Familiarity with both the Windows and Mac operating systems. * Capability to multi-task and address ...
Technical Support Specialist
Lafayette, CO · On-site
$22 - $26/hr
Provide daily review of completed help desk tickets for accuracy and completeness. * Provide ... Familiarity with both the Windows and Mac operating systems. * Capability to multi-task and address ...
IT Support Engineer (Colorado-Based)
Denver, CO · On-site
$60 - $65/hr
Required Skills, Experience, and Attributes*** 1+ years of experience in an IT help desk, desktop ... Knowledge of Apple technologies, including Mac OS and iOS troubleshooting* Experience working for a ...
IT Support Engineer (Colorado-Based)
Denver, CO · On-site
$60 - $65/hr
Required Skills, Experience, and Attributes*** 1+ years of experience in an IT help desk, desktop ... Knowledge of Apple technologies, including Mac OS and iOS troubleshooting* Experience working for a ...
IT Support Engineer (Colorado-Based)
Denver, CO · On-site
$60 - $65/hr
... IT help desk, desktop support, or similar technical support environment * Experience ... Knowledge of Apple technologies, including Mac OS and iOS troubleshooting * Experience working for ...
New
IT Support Engineer (Colorado-Based)
Denver, CO · On-site
$60 - $65/hr
... IT help desk, desktop support, or similar technical support environment * Experience ... Knowledge of Apple technologies, including Mac OS and iOS troubleshooting * Experience working for ...
New
IT Support Engineer (Colorado-Based)
Denver, CO · On-site
$60 - $65/hr
... IT help desk, desktop support, or similar technical support environment * Experience ... Knowledge of Apple technologies, including Mac OS and iOS troubleshooting * Experience working for ...
New
IT Support Engineer (Colorado-Based)
Denver, CO · On-site
$60 - $65/hr
... IT help desk, desktop support, or similar technical support environment * Experience ... Knowledge of Apple technologies, including Mac OS and iOS troubleshooting * Experience working for ...
New
IT Analyst
Denver, CO · On-site
$70 - $95/hr
Serve as a second-level escalation point for Help Desk issues, ensuring adherence to service-level ... Mac, and mobile platforms. * Demonstrated ability to troubleshoot and maintain laptops, desktops ...
New
IT Analyst
Denver, CO · On-site
$70 - $95/hr
Serve as a second-level escalation point for Help Desk issues, ensuring adherence to service-level ... Mac, and mobile platforms. * Demonstrated ability to troubleshoot and maintain laptops, desktops ...
New
IT Analyst
Denver, CO · On-site
$70 - $95/hr
Serve as a second-level escalation point for Help Desk issues, ensuring adherence to service-level ... Mac, and mobile platforms. * Demonstrated ability to troubleshoot and maintain laptops, desktops ...
New
IT Analyst
Denver, CO · On-site
$70 - $95/hr
Serve as a second-level escalation point for Help Desk issues, ensuring adherence to service-level ... Mac, and mobile platforms. * Demonstrated ability to troubleshoot and maintain laptops, desktops ...
New
Mac Help Desk information
What is a Mac Help Desk?
A Mac Help Desk is a support service that assists users with technical issues related to Apple Mac computers and software. These help desks typically provide troubleshooting for hardware problems, software installations, operating system updates, network connectivity, and general usage questions. Support can be offered in person, over the phone, or online via chat or email. Mac Help Desk staff are knowledgeable about macOS and Apple hardware, aiming to resolve issues quickly and efficiently to minimize downtime for users.
How does a Mac Help Desk specialist typically collaborate with other IT team members to resolve complex technical issues?
A Mac Help Desk specialist regularly works alongside network administrators, security teams, and other IT professionals to address complex or escalated technical problems. When issues go beyond standard troubleshooting, collaboration is key—this might involve joint diagnostic sessions, sharing system logs, or coordinating software updates. Effective communication and documentation are essential, ensuring that solutions are consistent and knowledge is shared within the team. This collaborative approach helps maintain smooth IT operations and supports ongoing professional development.
What are the key skills and qualifications needed to thrive as a Mac Help Desk professional, and why are they important?
To thrive as a Mac Help Desk professional, you need a solid understanding of macOS, Apple hardware, troubleshooting techniques, and typically an associate degree or relevant certifications like Apple Certified Support Professional (ACSP). Familiarity with remote desktop tools, ticketing systems, and Apple-specific utilities such as Apple Remote Desktop is essential. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These skills and qualities are crucial for delivering timely, effective support and ensuring user satisfaction in environments reliant on Apple technology.
What is the difference between Mac Help Desk vs Mac Support Specialist?
| Aspect | Mac Help Desk | Mac Support Specialist |
|---|---|---|
| Certifications | Basic Apple certifications, CompTIA A+ | Advanced Apple certifications, Apple Certified Support Professional |
| Work Environment | Help desks, call centers, on-site support | On-site, remote support, enterprise environments |
| Responsibilities | Basic troubleshooting, user assistance, ticket management | Advanced troubleshooting, hardware repairs, system configuration |
The Mac Help Desk typically handles initial user inquiries, basic troubleshooting, and support ticket management, often in help desk or call center settings. Mac Support Specialists usually possess advanced certifications, perform more complex troubleshooting, hardware repairs, and work directly with users or in enterprise environments. While both roles support Mac users, the Mac Support Specialist role involves a higher level of technical expertise and responsibilities.
Are Mac Help Desk jobs still in demand?
Mac Help Desk jobs remain in demand as organizations increasingly rely on Apple products and require technical support for macOS and hardware issues. These roles often require knowledge of Apple-specific tools and certifications, and demand can vary based on industry and location.
What are popular job titles related to Mac Help Desk jobs in Colorado?
For Mac Help Desk jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Mac Help Desk jobs in Colorado look for?
The top searched job categories for Mac Help Desk jobs in Colorado are:
What cities in Colorado are hiring for Mac Help Desk jobs?
Cities in Colorado with the most Mac Help Desk job openings:
Colorado_A+ Heldpesk(Mac OS, Windows 10 exp)_govt. exp preferred
Golden, CO • On-site
Full-time
Re-posted 8 days ago
Job description
Company Description
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description
We are looking to fill a position for Helpdesk Support in Golden CO
Qualifications
- A+
- Active Directory
- Mac OS
- Windows 10
- Windows 9x/2000/XP/NT/Vista/7
Additional Information
In person interview is acceptable.