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Mac Coordinator information

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$27K

$57.9K

$101.5K

How much do mac coordinator jobs pay per year?

As of Sep 15, 2026, the average yearly pay for mac coordinator in the United States is $57,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,500.00 per year, depending on experience, location, and employer.

What is a Mac coordinator?

A Mac Coordinator is a professional responsible for managing and supporting Apple Macintosh (Mac) computers and related systems within an organization. Their duties typically include installing, configuring, and troubleshooting Mac hardware and software, ensuring network compatibility, and providing technical support to users. Mac Coordinators may also oversee device security, software updates, and integration of Macs with other IT infrastructure. They often collaborate with other IT staff to maintain a seamless and secure computing environment for Mac users.

What are the key skills and qualifications needed to thrive as a Mac coordinator?

To thrive as a Mac Coordinator, you need strong technical knowledge of macOS systems, troubleshooting skills, and a background in IT support or computer science. Familiarity with Apple Device Management tools (such as Jamf or Apple Configurator), network administration, and relevant certifications like ACMT (Apple Certified Mac Technician) are commonly required. Excellent communication, organizational abilities, and customer service orientation help you effectively support end users and coordinate with teams. These skills ensure smooth device management, minimal downtime, and high user satisfaction in Apple-centric environments.

What are some common challenges Mac coordinators face when managing a mixed-device environment?

Mac Coordinators often encounter challenges when ensuring seamless compatibility between Mac systems and other platforms, such as Windows or Linux, commonly used within organizations. They must address software compatibility issues, manage cross-platform security protocols, and troubleshoot user problems that arise from mixed-device workflows. Effective communication and collaboration with IT teams and end users are crucial, as is staying updated on the latest macOS updates and best practices to keep systems secure and efficient.

What is the difference between Mac Coordinator vs AV Technician?

AspectMac CoordinatorAV Technician
Required CredentialsTypically a degree in media, communications, or related field; certifications in media technology are commonTechnical certifications in audio-visual systems; hands-on experience often prioritized
Work EnvironmentEducational institutions, media companies, corporate settings involving media productionEvent venues, conference centers, corporate and entertainment settings
Employer & Industry UsageUsed in media, education, and corporate sectors for media coordinationCommon in event production, live events, and audiovisual service providers

The Mac Coordinator and AV Technician roles share overlapping skills in media technology and equipment handling. However, Mac Coordinators focus more on managing media content and coordinating media-related projects, often within educational or media organizations. AV Technicians primarily handle the setup, operation, and troubleshooting of audiovisual equipment during live events or recordings. Both roles require technical knowledge, but Mac Coordinators typically have a broader focus on media management, while AV Technicians are more hands-on with equipment operation.

More about Mac Coordinator jobs

What cities are hiring for Mac Coordinator jobs?

Cities with the most Mac Coordinator job openings:

What are the most commonly searched types of Mac jobs?

The most popular types of Mac jobs are:

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States with the most job openings for Mac Coordinator jobs include:

What are popular job titles related to Mac Coordinator jobs?

For Mac Coordinator jobs, the most frequently searched job titles are:

Infographic showing various Mac Coordinator job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $57,869 per year, or $27.8 per hour.

Customer Satisfaction Index (CSI) Coordinator

Houston, TX • On-site

Mac Haik Enterprises
Real Estate • 51 - 200 employees
Learn more about Mac Haik Enterprisesexternal

$17.25 - $22.50/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 14 days ago

Key responsibilities

  • Respond to customer inquiries and resolve customer concerns promptly.

  • Engage customers throughout the sales and service experience to develop and maintain customer loyalty.

  • Monitor the customer experience, facilitate the CSI process, and communicate results to management and employees.

Job description

Mac Haik Houston Ford is located at 10333 Katy Freeway in Houston.

We are committed to making car shopping easy for our customers with exceptional customer service and a great service team.

Now Hiring

CSI Coordinator

The CSI Coordinator position responds to customer inquiries and resolves customer concerns promptly. The CSI Coordinator is responsible for engaging customers throughout the sales and service experience to develop and maintain customer loyalty.

Skills / Qualities Preferred Include:

  • GREAT CUSTOMER SKILLS
  • DEPENDABLE
  • CAN SMILE ON THE PHONE

Essential Duties and Responsibilities

  • Responsible for monitoring the customer experience.
  • Facilitate the CSI process and communicate results to management and employees.
  • Initiate and respond to all customer communications in a positive and resourceful manner; log all customer comments into Dealership Management System.
  • Schedule follow-up contact if no appointment is made in Dealership Management System.
  • Confirm scheduled appointments with future customers.
  • Handle all customer grievances to the satisfaction of each client as well as the Dealership.
  • Engage the appropriate resources for customer concerns including department managers and/or the General Manager.
  • Assist with the planning of all customer appreciation events.
  • Post scheduled appointments with designated managers; reschedule 'no-shows'.
  • Follow-up with sales or service department to determine if the appointment was kept and any needed follow-up.
  • Maintain and update customer changes in database.
  • Contact current customer base on current marketing incentives.
  • Respond to customer website request (internet inquiries).
  • Contact internet clients via e-mail and phone to schedule a sales or service appointment.
  • Interact with customers waiting for their vehicles in the customer lounge.
  • Forward any customer concerns to the correct department Manager and follow-up.
  • Maintains CSI at or above Company standard.
  • Adhere to consistent and reliable work schedule.
  • Demonstrate ethical business practices and integrity in all interactions to uphold the Mac Haik Automotive group brand.
  • Effectively perform duties and responsibilities in a safe manner.
  • Other duties as assigned.

Qualifications

  • High school diploma or equivalent required
  • Prior customer service experience
  • Valid Driver's License and acceptable driving record
  • Successful completion of pre-employment screening
  • Authorization to work in the USA

Here's what we offer:

  • Medical, dental, and vision insurance plans
  • 401(k) Retirement Plans with Company Match
  • Opportunities for advancement
  • Great culture
  • 5 day work week

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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