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Mac Manager Jobs (NOW HIRING)

Costco Auto Program

Call Center Supervisor

Reno, NV

$21 - $24/hr

The MAC Supervisor-I must be able to monitor, mentor, and enhance other MAC member performance under the direction and supervision of MAC Management. This role identifies strengths, weaknesses ...

Paradigminfotech

Mac Developer

Redmond, WA · On-site

Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery. JOB DETAILS: Position:Mac Developer Location: Redmond, WA or ...

Apex Systems

Mac Engineer

Wayne, PA · On-site

$65 - $75/hr

Engineer and modernize Mac management workflows in Jamf Pro, with a focus on reliability, scalability, and a strong end-user experience. Write, maintain, and improve scripts and code used to support ...

kgs

Apple MAC Support Specialist

Phoenix, AZ · On-site

Intune integration for enterprise MAC management * Technician shall learn new Mac OS systems as released and consult with BLM Media Staff on best plan for upgrading to latest OS when needed ...

WellDyne

Manager, MAC Pricing and Analytics

Manage funded MAC lists to ensure value received from Integrated Cash and to assist Pricing * Performance in removing Client overperformance and ensuring Client underperformance is within target band

WELLDYNE

Manager, MAC Pricing and Analytics

Manage funded MAC lists to ensure value received from Integrated Cash and to assist Pricing * Performance in removing Client overperformance and ensuring Client underperformance is within target band

Koniag, Inc.

Apple MAC Support Specialist

Phoenix, AZ · On-site

Intune integration for enterprise MAC management * Technician shall learn new Mac OS systems as released and consult with BLM Media Staff on best plan for upgrading to latest OS when needed ...

kgs

Apple MAC Support Specialist

Phoenix, AZ · On-site

Intune integration for enterprise MAC management * Technician shall learn new Mac OS systems as released and consult with BLM Media Staff on best plan for upgrading to latest OS when needed ...

Kavaliro

Mac Engineer

Woodland Park, CO · On-site

Manage and maintain the deployment of network configurations to ensure optimal performance, connectivity, and user experience. * Provide technical support to end-users, addressing Mac-related issues ...

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Mac Manager information

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How much do mac manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for mac manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What does a Mac Manager do?

A Mac Manager oversees the deployment, maintenance, and support of Apple devices within an organization. They ensure that macOS and related software are up to date, secure, and properly integrated into the company’s IT infrastructure. Responsibilities often include managing device configurations, troubleshooting issues, implementing security policies, and supporting end-users. Additionally, they may work with IT teams to optimize workflows and maintain network compatibility.

What are some common challenges faced by Mac Managers and how can they be addressed?

Mac Managers often encounter challenges such as staying current with frequent macOS updates, integrating Macs into mixed IT environments, and ensuring device security compliance. Effective solutions include leveraging automated device management tools, continuous professional development, and collaborating closely with cross-functional IT teams. Supporting end-users with varying levels of technical expertise also requires strong troubleshooting and training skills. These challenges make the role dynamic and rewarding, offering continual opportunities to expand your expertise and contribute to overall organizational efficiency.

What are the key skills and qualifications needed to thrive in the Mac Manager position, and why are they important?

To thrive as a Mac Manager, you need advanced proficiency in macOS systems administration, hardware troubleshooting, and IT management, typically supported by a degree in information technology or computer science. Experience with tools like Jamf Pro, Apple Remote Desktop, and relevant Apple certifications (such as ACSP or ACTC) is highly valuable. Strong communication, problem-solving abilities, and organizational skills help Mac Managers excel in supporting teams and managing multiple devices efficiently. These skills are crucial to ensure smooth IT operations, timely technical support, and secure, up-to-date Apple environments in professional settings.

More about Mac Manager jobs
What cities are hiring for Mac Manager jobs? Cities with the most Mac Manager job openings:
What are the most commonly searched types of Mac jobs? The most popular types of Mac jobs are:
What states have the most Mac Manager jobs? States with the most job openings for Mac Manager jobs include:
What job categories do people searching Mac Manager jobs look for? The top searched job categories for Mac Manager jobs are:
Mac Manager jobs near you
Infographic showing various Mac Manager job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 76% Full Time, 16% Part Time, 1% Temporary, 5% Contract, and 1% Summer. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.
Call Center Supervisor

Call Center Supervisor

Affinity Development Group

Reno, NV • On-site

Full-time

PTO

Posted 22 days ago

Job description

Job Type
Full-time
Description
SUMMARY:
The Call Center (Member Advocate) Supervisor-I is responsible for leading and coaching Member Advocates by acting as an encouraging role model. The MAC Supervisor-I must be able to monitor, mentor, and enhance other MAC member performance under the direction and supervision of MAC Management. This role identifies strengths, weaknesses, provide solutions, inspires agents to do better by clearly communicating the department's goals and expectations, and ensures quality service for all programs. The Supervisor-I will provide MAC Manager(s) with trends and feedback to improve overall operations and is responsible for maintaining an open communication line between Member Advocates and MAC Management.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Coach Member Advocates as needed: prepare scorecards, interpret feedback provided by other departments, and supervise overall performance goals to ensure departmental goals are met
  • Ensure all requests are processed accurately and in a timely manner
  • Ensure all department assignments (voice mail, Callbacks, special projects) are completed and logged
  • Participates in Recruiting of new Member Advocates
  • Provide feedback for Performance reviews of Member Advocates according to ADG's review process
  • Monitor Member Advocates timesheets, vacation time, and sick time to ensure accuracy and timely processing
  • Participate actively in the Member Advocate quality process
  • Monitor Member Advocates' attendance, adherence to schedule, shrinkage, and utilization
  • May be required to supervise Member Advocates on weekends
  • Meet with Team monthly to discuss team statistics and overall departmental issues/concerns
  • Gather and interpret numerous reports and data from multiple resources
  • Format, update and distribute procedures and scripts as required by MAC Management
  • Work closely with MAC Management daily to keep manager(s) informed of trends and developments affecting the Member Advocate Service Center
  • May be required to take calls during peak times
  • May be required to back up LOD as required
  • With direction from MAC Management, train LOD and provide additional support
  • Create rotation schedule monthly for special assignments
  • With input from MAC Management, communicate a daily tactical Service Level Plan
  • Troubleshoot technical or procedural issues that arise for Member Advocates and report to the ADG Helpdesk as required
  • Provide reporting as required by the business
  • Other duties as assigned

Requirements
  • Minimum of 5 years Contact Center experience with 3 years in a Supervisory role
  • Flexible Hours; must be willing to work weekends
  • Positive attitude, with excellent leadership skills
  • Superior verbal and written communication skills
  • Good work ethic, takes initiative and strong attention to detail
  • Proficient in MS Office - Outlook, Word, and Excel
  • Ability to troubleshoot complex problems of a procedural or technical nature
  • Ability to motivate to improve overall performance of advocates
  • Ability to coach and develop advocates' skills to attain greater success
  • Ability to define and correct areas needing improvement
  • Experience with PCs, Windows, and databases

Apply