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Mta Security Jobs (NOW HIRING)

DoD 8570 compliance to include Primary IA certification such as Security+ CE, and Primary CE certification such as Microsoft MTA Security Fundamentals, Azure Fundamentals, or MCSA/MTA * Experience ...

Strictly adheres to MTA policies and procedures. * Reviews PeopleSoft Security Access requests. Required Education and Experience: * Bachelor's Degree in a related field. An equivalent combination of ...

Summary The MTA transportation network has a very large system and infrastructure for financial, business, automated train, transportation, power, and physical security. The MTA IT Department is ...

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MTA Security information

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$14

$26

$40

How much do mta security jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for mta security in the United States is $26.61, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $30.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an MTA Security Officer, and why are they important?

To thrive as an MTA Security Officer, you need a strong background in law enforcement or security, a high school diploma or equivalent, and often specialized training or certifications such as CPR or security licensing. Familiarity with surveillance systems, emergency communication tools, and incident reporting software is typically required. Exceptional situational awareness, problem-solving abilities, and effective communication skills help officers manage high-pressure situations and interact with the public. These skills ensure the safety and security of transit systems, protect passengers and staff, and support efficient incident response.

What is the difference between Mta Security vs Mta Customer Service Representative?

AspectMta SecurityMta Customer Service Representative
Required CredentialsSecurity certification, background checkCustomer service training, communication skills
Work EnvironmentSecurity posts, stations, stations, transit facilitiesCustomer service centers, stations, transit hubs
Employer & Industry UsageTransit authority security teamsTransit authority customer service teams
Common Search & ComparisonSecurity roles in transitCustomer service roles in transit

While both roles serve the transit industry, Mta Security focuses on maintaining safety and security at transit sites, requiring security credentials and a security background. Mta Customer Service Representatives primarily assist passengers, handle inquiries, and provide information, emphasizing communication skills. Both positions are essential for smooth transit operations but differ in responsibilities, credentials, and work environment.

How much do MTA security jobs pay?

MTA security jobs typically pay an hourly wage ranging from $20 to $25, depending on experience and shift differentials. These positions often require security training or certification and involve working in transit environments with a focus on safety and surveillance.

What are MTA Security jobs?

MTA Security jobs refer to positions responsible for ensuring the safety and security of the Metropolitan Transportation Authority (MTA) system, which includes subways, buses, and commuter rails. Employees in these roles may work as security officers, patrol agents, or supervisors, focusing on protecting passengers, staff, and infrastructure from crime, terrorism, and other threats. Duties often include surveillance, emergency response, enforcing regulations, and collaborating with law enforcement agencies. MTA Security staff play a crucial role in maintaining a safe transit environment for millions of daily riders.

Who is the highest paid security guard?

The highest paid security guards typically work in specialized environments such as executive protection or high-risk security, earning salaries that can exceed $70,000 annually. Factors influencing pay include experience, certifications, and the complexity of the security environment.

What does MTA security do?

MTA security personnel are responsible for maintaining safety and security within transit systems, including monitoring stations, trains, and buses. They enforce rules, assist passengers, and respond to emergencies, often working with surveillance tools and security protocols. Their role helps ensure a safe environment for commuters and staff.

How much do MTA subway guards get paid?

MTA subway guards, also known as station agents or security personnel, typically earn an annual salary ranging from $40,000 to $60,000, depending on experience and location. They often work shifts that include nights, weekends, and holidays, and may receive benefits such as health insurance and retirement plans.

What are some common challenges faced by MTA Security personnel, and how can new hires prepare for them?

MTA Security personnel often encounter challenges such as managing large crowds during peak hours, responding to emergencies quickly, and maintaining vigilance in high-traffic environments. New hires can prepare by developing strong situational awareness, practicing effective communication skills, and staying up to date with safety protocols. Training programs and mentorship from experienced team members also provide valuable guidance for handling stressful or unexpected situations.
More about MTA Security jobs
What cities are hiring for Mta Security jobs? Cities with the most Mta Security job openings:
What states have the most Mta Security jobs? States with the most job openings for Mta Security jobs include:
Infographic showing various Mta Security job openings in the United States as of June 2026, with employment types broken down into 40% Internship, 20% Full Time, and 40% Part Time. Highlights an 100% In-person job distribution, with an average salary of $55,353 per year, or $26.6 per hour.

Senior Platform Engineer - ServiceNow

MTA Headquarters

New York, NY

$134K - $176K/yr

Full-time

Posted 25 days ago


Key responsibilities

  • Build, configure, and customize enterprise platform applications, modules, and workflows, including core service processes.

  • Implement integrations with third-party systems using REST, SOAP, and API-based technologies.

  • Analyze system performance issues, apply corrective actions, and manage platform upgrades.


Job description

JOB TITLE:

Senior Platform Engineer (C)

SALARY RANGE:

$ 126,745 - $ 149,600

DEPT/DIV:                          

Information Technology

SUPERVISOR:                    

Senior Director Platform Technology

LOCATION:

Business Service Center - 333 West 34th Street, NY, NY 10001

HOURS OF WORK:           

9:00 am - 5:30 pm (7.5 hours/day) or as required

This position is eligible for telework, which is currently 2 days per week. New hires are eligible to apply 30 days after their effective date of hire.

Opening

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

About Us

The MTA transportation network has a very large system and infrastructure for financial, business, automated train, transportation, power, and physical security. The MTA IT Department is centrally responsible for providing a full range of Information and Operational Technology services to the MTA agencies and administrative units through its operating and support units. Services are provided on a 24/7/365 basis in support of the MTA organization and its ridership.

MTA IT’s Product Development group is empowered; multi-functional teams focused on the end-to-end management of development products from strategy to delivery. Using innovative processes and tools, the teams are responsible for developing and maintaining highly effective, secure, and innovative transportation, operational, and back-end information systems to support MTA goals and priorities.

Summary

The Senior Platform Engineer plays a critical role in ensuring stability, scalability, and continuous improvement of our enterprise service-management capabilities. As the MTA expands its reliance on digital workflows and automation, the demand for a dedicated engineering resource to support, enhance, and optimize enterprise-wide platforms has become essential toward reducing the MTA IT department’s reliance on a managed service provider.

This role is responsible for designing, developing, and customizing applications and workflows across enterprise software platforms and similar technologies. The position involves integrating platform‑based solutions with other enterprise systems, optimizing performance, and managing ongoing platform upgrades and enhancements.

 

Critical Skills:

  • Strong ServiceNow Platform Management experience  
  • Hands-on experience with ServiceNow Performance Analytics, Virtual Agent, or AI Search
  • Version control tools (e.g., Git, Jenkins)
  • Experience developing platform logic and automation using Glide scripting languages, such as Glide scripting and ServiceNow APIs
  • Knowledge of ITIL processes and frameworks

Responsibilities

  • Develops and manages scoping and requirements definition, and ensures traceability to the source. 
  • Build, configure, and customize enterprise platform applications, modules, and workflows, including core service processes such as Incident, Problem, Change, and Service Request.
  • Implement integrations with third-party systems using REST, SOAP, and API-based technologies.
  • Design, develop, and optimize platform‑level logic and automation by writing configuration scripts, event‑driven code, and workflow execution routines to enforce business rules, manage data operations, and support complex interaction patterns across the enterprise.
  • Analyze system performance issues, apply corrective actions, and manage upgrades.
  • Stay current with platform releases, emerging features, and industry best practices for enterprise application ecosystems.
  • Develops and executes test plans and test cases; implements scalable and reliable automated tests and frameworks.
  • Develops acceptance criteria related to functional and non-functional requirements, business processes, features, user stories, and business rules.  
  •  Utilizes appropriate tools and techniques to evaluate user experiences of systems, products, services, or devices, and validates that security, usability, and accessibility requirements have been met.
  • Develops, configures, and maintains tools to identify, track, log, and maintain accurate, complete, and current system information; develops and maintains associated operational documentation.
  • Maintains application support processes and uses application management software tools to investigate issues, prioritize and diagnose incidents, collect performance statistics, and create reports.
  • Defines, documents, and executes small projects or sub-projects.  May act as product owner for one or more lower-value products or services, managing elements of the product life cycle to meet customer/user needs and achieve financial or other targets.
  • Plans, organizes, and conducts quality and safety assessments, and suggests opportunities for improvement. Contributes to identifying, analyzing, and documenting hazards and safety risks.  
  • Monitors and reports on supplier performance, customer satisfaction, adherence to security requirements, and market intelligence. 
  • Continuously develops and maintains personal knowledge of software engineering practices, emerging trends, and technologies.
  • Implement and manage access controls, roles, permissions, and authentication mechanisms to ensure secure and compliant system operation.
  • Provides technical advice to project teams and mentors less experienced staff to foster talent development.
  • Performs other duties and tasks as assigned.
  • Travel may be required to other MTA locations or other external sites
  • May need to work outside of normal work hours, supporting operations on a 24/7 basis
  • Observing the work performed by the contractor.
  • Reviewing invoices and approving them if the work meets contractual standards.
  • Addressing performance issues with the contractor when possible; and
  • Escalating issues to other parties as needed.

Required Qualifications

  • Education: Bachelor’s degree and a minimum of 5 years of relevant experience. An equivalent combination of education and experience may be considered in lieu of a degree. 
  • Experience: 5 years
  • Certification(s): Requires at least one certification in the current platform/domain/technical skill. Possible certifications could be, but are not limited to:

Relevant Certifications

Certified Scrum Developer (CSD)

Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)

Implementation Specialist Certifications (ITSM, CSM, HRSD, ITOM, SAM, HAM, Performance Analytics, Risk and Compliance)

ServiceNow Certified Application Developer (CAD), ITIL Foundation preferred

Certified Software Development Professional (CSDP)

Certified Secure Software Lifecycle Professional (CSSLP)

Technical Skills

  • Extensive knowledge of platform technologies with hands-on and high proficiency in the following, among others:
    • Cloud Computing
    • Containerization & Orchestration
    • Azure
    • CI/CD Pipeline
  • Strong analytical, problem-solving, and communication skills.
  • Experience developing platform logic and automation using scripting languages (e.g., JavaScript, Glide API), server‑side and client‑side APIs, reusable code modules, business rules, UI logic, and configuration policies
  • Experience with platform technology modules (ITSM, ITOM, ITAM, HRSD, CSM).
  • Familiarity with platform technology tools (Flow Designer, Studio IDE, Update Sets).
  • Knowledge of web technologies (HTML, CSS, AngularJS).
  • Understanding of platform technology architecture and data model for platform technologies

Behavioral Skills

  • Advanced in establishing and maintaining effective working relationships with employees at all levels within the organization, and with both internal and external customers.
  • Advanced interpersonal, verbal, and written communication skills, with the ability to effectively collaborate with both technical and non-technical peers.
  • Advanced in communicating effectively, both orally and in writing, to interact with team members, customers, management, and support personnel (technical and non-technical)
  • Adept in identifying and analyzing risks and developing effective mitigation strategies.
  • Adept in critical thinking, problem-solving, and decision-making skills.
  • Adept in active listening, attention to detail, customer service, prioritization, and problem-solving skills.
  • Adept in hands-on experience with related tools.
  • Adept in working independently and strategically.
  • Adept technical knowledge and diverse skillset to understand various technologies, systems, and potential risks.
  • Adept in managing multiple projects simultaneously and prioritizing tasks based on urgency and impact.
  • Adept at working under pressure and meeting deadlines individually and collaboratively. Thinks logically, assesses problems, and is results-oriented.
  • Adept in identifying complex business and technology risks and associated vulnerabilities.

Competencies

Core Competency

Proficiency Level

Competency Definition

Communicates Effectively

Advanced

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

Values Diversity

Advanced

Recognizing the value that different perspectives and cultures bring to an organization

Cultivates Innovation

Adept

Creating new and better ways for the organization to be successful

Customer Focus

Adept

Building strong customer relationships and delivering customer-centric solutions

Tech Savvy

Adept

Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.