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Lvmh Jobs (NOW HIRING)

LVMH Group

HR Controller

Miami, FL

Company Description LVMH's Perfumes & Cosmetics activities benefit from exceptional dynamism that relies on both the longevity and development of key lines, and on the boldness of new creations. All ...

New

LVMH Group

Supply Planning Manager

New York, NY

Company Description LVMH's Perfumes & Cosmetics activities benefit from exceptional dynamism that relies on both the longevity and development of key lines, and on the boldness of new creations. All ...

LVMH Perfumes & Cosmetics

Mechanic 1st Shift

Cranbury, NJ · On-site

$29 - $38/hr

Company Description LVMH Beauty's activities benefit from exceptional dynamism that relies on both the longevity and development of key lines, and on the boldness of new creations. All are driven by ...

LVMH Group

Boutique Beauty Advisor | NorthPark

Dallas, TX · On-site

$30 - $32/hr

Based in Paris, Maison Francis Kurkdjian is a Maison housed under LVMH Moet Hennessy - Louis Vuitton, the world's largest luxury group. The Maison is known for its creativity, know-how, product ...

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How much do lvmh jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for lvmh in the United States is $21.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.76 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at LVMH, and how can they be addressed?

Employees at LVMH often operate in a fast-paced, high-standard luxury environment where attention to detail and brand image are paramount. Common challenges include meeting rigorous quality expectations, adapting to evolving market trends, and collaborating across diverse teams and brands. To address these, it's important to stay agile, actively seek feedback, and continuously develop product and market knowledge. LVMH also encourages cross-functional collaboration and provides internal training opportunities to help employees grow and adapt to changing demands.

What are the key skills and qualifications needed to thrive as an employee at LVMH, and why are they important?

To thrive at LVMH, you generally need expertise in luxury brand management, retail operations, and a background in business, marketing, or fashion-related fields. Familiarity with CRM systems, inventory management tools, and digital marketing platforms is often expected. Exceptional interpersonal skills, cultural awareness, and a passion for luxury products set standout candidates apart. These competencies are essential for upholding LVMH’s brand standards, delivering outstanding customer experiences, and succeeding in the competitive luxury market.

What is the difference between Lvmh vs Brand Manager?

AspectLvmhBrand Manager
Required CredentialsBachelor's degree, marketing or business background often preferredBachelor's degree in marketing, business, or related field; experience varies
Work EnvironmentLuxury retail, fashion, cosmetics, and accessories industryConsumer goods, retail, and marketing departments across various industries
Employer & Industry UsageLuxury brands under Lvmh group, including fashion, jewelry, and cosmeticsCompanies across multiple sectors focusing on brand development and marketing

While Lvmh is a multinational luxury conglomerate managing multiple brands, a Brand Manager focuses on developing and executing marketing strategies for specific products or brands within various industries. Lvmh's Brand Managers work within the luxury sector, whereas Brand Managers can be found across diverse sectors, emphasizing different target markets and branding approaches.

What is LVMH and what does the company do?

LVMH, short for Moët Hennessy Louis Vuitton, is a French multinational corporation and conglomerate specializing in luxury goods. The company manages a portfolio of over 70 prestigious brands across fashion, cosmetics, wines and spirits, watches, and jewelry. LVMH is known for its commitment to quality, creativity, and heritage, representing iconic names like Louis Vuitton, Dior, Moët & Chandon, and Bulgari. Headquartered in Paris, LVMH operates globally and is a leader in the luxury market.
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Lvmh jobs near you
Infographic showing various Lvmh job openings in the United States as of May 2026, with employment types broken down into 49% Full Time, and 51% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,794 per year, or $21.5 per hour.

Customer Service Vendor, Senior Manager

LVMH Perfumes & Cosmetics

New York, NY • On-site

Full-time

Posted 25 days ago

Job description

Company Description
LVMH Beauty's activities benefit from exceptional dynamism that relies on both the longevity and development of key lines, and on the boldness of new creations.
All are driven by the same values: a quest for excellence, creativity, innovation, and perfect mastery of their image.
The brands cultivate what makes them unique and are guaranteed to make them stand out in a highly competitive global market. The success of the LVMH Beauty Division depends on finding the right balance between major historic Houses, such as Parfums Christian Dior, Parfums Givenchy, Acqua di Parma, Guerlain, and newer brands with strong potential like Kenzo Parfums, Fresh, and Make Up For Ever.
LVMH Beauty invites you today to join its North America teams.
LVMH Beauty is part of the LVMH Group.
Job Description
As a member of the North American team, the Customer Service Vendor Senior Manager will be the main point of contact connecting diverse Beauty Maisons with a unique outsourced partner for Client Services. Your leadership will allow a best-in-class service level for all type of contacts to guarantee an optimized client satisfaction matching with the brand image of the Maisons.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
  • Oversee client operations at the North America Customer Service Center supervising the Business Processing Outsourcer's (BPO) day-to-day activities and service delivery
  • Steer transitions from project inception to operational stability, ensuring seamless integration into everyday functions
  • Foster Maisons-BPO partnership, monitoring accessibility, operational excellence and sales achievements, evaluating performance metrics and setting high service standards
  • Control and challenge capacity planning construction as well as workforce management optimization, regularly reviewing productivity, occupancy and planning arbitrations between channels/contact types/Maisons
  • Cultivate synergy among Maisons through shared customer experience strategies that leverage group-wide digital advancements
  • Pioneer multi-Maison initiatives like NPS benchmarking, mystery shopper programs and clienteling programs to enhance overall customer satisfaction
  • Keep abreast with contact-center-as-a-service technologies such as Generative AI advisor assistance, automations for prompt treatment and omnichannel harmonization to elevate customer interaction thru smooth and efficient resolution

ENSURE CONSISTENT SERVICE EXCELLENCE:
  • Establish and maintain uniform service protocols across all Maisons in collaboration with internal teams and external partners
  • Follow-up & coordinate action plan adoption by the BPO
  • Utilize KPIs to monitor customer service delivery; undertake regular assessments for process optimization
  • Coordinate Maisons tailoring of training modules for continuous improvement of team competencies

CROSS-FUNCTIONAL COLLABORATION:
  • Work hand-in-hand with Maisons Digital teams, Marketing, Sales, Operations, etc., aligning customer experience plans with overarching business objectives
  • Act as an advocate for consumer needs within LVMH Beauty's ecosystem
  • Collaborate with internal tech teams on solutions that amplify mutualization efforts between Maisons while industrializing client-focused technologies

SUPERVISION RECEIVED: The role reports directly to the Vice President of Transformation - Beauty Division North America.
Qualifications
A Bachelor's degree paired with significant experience in managing remote/digital complex customer services operated by a BPO, ideally within beauty or luxury industry. A master's degree would be advantageous.
The ideal candidate should possess:
  • Leadership skills capable of animating cross-functional teams towards common goals
  • Analytical project governance uses data and KPIs to steer multi-stream projects, resolve trade-offs, and ensure disciplined execution.
  • Proven ability to lead complex projects while coordinating and aligning multiple Maisons and stakeholders
  • Outstanding communication skills that establish rapport with both internal stakeholders and external partners

NOTE: This position's scope may evolve over time; adaptability is key as duties are subject to change based on business needs without notice.
Additional Information
This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
All your information will be kept confidential according to EEO guidelines.
LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.
While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $140,000.00 - $170,000.00.

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