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Luxury Service Advisor Jobs (NOW HIRING)

Service Advisor

Thousand Oaks, CA · On-site

$65K - $130K/yr

Job Type Full-time Description Thousand Oaks, CA Cadillac Luxury American brand Service Advisor New service drive Ground floor Domestic or luxury brand experience preferred Veterans encouraged to ...

... Luxury service to each of our clients to build loyal and enduring client relationships. As the ... THE ROLE As the Service Advisor, you will: * Deliver extraordinary experiences and make meaningful ...

We are seeking a Universal Customer Service Advisor to support customers of a renowned luxury automotive brand. In this role, you will serve as a trusted customer advocate, providing white-glove ...

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Luxury Service Advisor information

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$12

$25

$45

How much do luxury service advisor jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for luxury service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a luxury service advisor?

A Luxury Service Advisor is a professional who assists clients with high-end or premium products and services, often in industries such as automotive, hospitality, or retail. Their main role is to provide personalized and exceptional customer service, ensuring clients have a seamless and memorable experience. Luxury Service Advisors typically manage appointments, address client inquiries, and recommend services or products that fit the client's needs and preferences. They must have strong communication skills, a keen attention to detail, and a deep understanding of luxury standards. This role is crucial in building lasting relationships with clients and enhancing the reputation of the brand.

What are the key skills and qualifications needed to thrive as a luxury service advisor, and why are they important?

To excel as a Luxury Service Advisor, you need in-depth knowledge of high-end products, exceptional customer service abilities, and relevant experience in luxury retail or hospitality. Familiarity with CRM systems, POS software, and sometimes specialized training in luxury brand standards are common technical requirements. Outstanding communication, discretion, and a keen attention to detail are essential soft skills for creating personalized, memorable experiences. These competencies ensure that clients receive the highest level of service, fostering brand loyalty and repeat business in competitive luxury markets.

How do luxury service advisors typically collaborate with other departments to ensure a seamless client experience?

Luxury Service Advisors work closely with sales, concierge, and operations teams to provide personalized and attentive service to high-end clients. They frequently coordinate with product specialists to ensure client preferences are met, and with logistics or delivery teams to guarantee timely and flawless execution of requests. Effective communication and attention to detail are vital, as they often serve as the main point of contact, relaying feedback and resolving any issues promptly. This collaborative environment helps maintain the high standards expected in luxury service settings.

What is the difference between Luxury Service Advisor vs Service Advisor?

AspectLuxury Service AdvisorService Advisor
CredentialsCustomer service experience, automotive knowledge, certifications often preferredCustomer service experience, automotive knowledge, certifications often preferred
Work EnvironmentHigh-end dealerships, luxury brands, premium customer service settingsGeneral dealerships, various automotive service centers
Employer & IndustryLuxury automotive brands, premium dealershipsMass-market automotive dealerships, service centers
Search & Comparison IntentLuxury automotive service roles, high-end customer serviceGeneral automotive service roles, customer support in auto industry

The main difference between a Luxury Service Advisor and a Service Advisor lies in the work environment and clientele. Luxury Service Advisors typically work with high-end brands and provide premium customer service, while Service Advisors serve a broader range of vehicles and customers. Both roles require similar skills and certifications, but the luxury position emphasizes a focus on upscale service and clientele.

What cities are hiring for Luxury Service Advisor jobs?

Cities with the most Luxury Service Advisor job openings:

What states have the most Luxury Service Advisor jobs?

States with the most job openings for Luxury Service Advisor jobs include:

What are popular job titles related to Luxury Service Advisor jobs?

For Luxury Service Advisor jobs, the most frequently searched job titles are:

Service Advisor - Town Center Crossing

Leawood, KS • On-site

Aritzia
Apparel and Accessories Stores • 5 - 10K employees

Part-time

Re-posted 11 days ago


Key responsibilities

  • Process transactions and support client services at the service counter.

  • Manage the end-to-end process of services, including notifying clients, auditing services, and resolving issues.

  • Support service counter operations by managing client lineups, preparing products for transactions, packaging purchases, and returning products to the sales floor.


Aritzia rating

8.3

Company rating: 8.3 out of 10

Based on 29 frontline employees who took The Breakroom Quiz


Job description

THE TEAM
The mission of the Service Department is to deliver highly elevated service to support loyal, enduring relationships with the client.
THE OPPORTUNITY
Aritzia is growing, and our Service team in Retail is growing with it. This is a unique opportunity to be part of the team responsible for successfully delivering elevated, Everyday Luxury service to each of our clients to build loyal and enduring client relationships. As the Service Advisor, you will process transactions, support with the management of client services, and uphold exceptional organization at the service counter to create memorable moments for clients in the most important area of the store. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Retail to continued growth and development with Aritzia.
THE ROLE
As the Service Advisor, you will:
Deliver extraordinary experiences and make meaningful, memorable moments at the service counter
Accurately and efficiently process transactions while preserving a world-class client experience
Accurately and efficiently manage the end-to-end process of services, supporting with notifying clients of their incoming services, consistently auditing services, and proactively resolving opportunities to mitigate impacts to the client experience
Support service counter operations, including managing the line up to ensure clients are serviced as quickly as possible, preparing product for transactions, packaging client purchases, and returning product to the sales floor
THE QUALIFICATIONS
The Service Advisor has:
Proven skills, education, and/or applicable certifications (previous experience operating a point-of-sale system is an asset)
A commitment to learn and apply Aritzia's Values, Business and People Leadership principles
The ability to collaborate fluently with cross-functional partners
A commitment to quality and investing in results that add value to the business
THE PERKS
Some of the industry-leading benefits you will receive working at Aritzia:
Product Discount - We offer a 40% discount on all our Everyday Luxury products (online and in store)
Aspirational Workspace - Every detail is considered to connect to the energy of the culture
Set your Schedule - Provide your availability and indicate your preferred working hours (some restrictions apply)

ARITZIA

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.


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