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Luxury Service Advisor Jobs (NOW HIRING)

Jaguarwestcolumbia

Luxury Service Advisor

Clarksville, MD · On-site

$60 - $80/hr

Jaguar Land Rover at West Columbia is seeking an experienced Luxury Automotive Service Advisor to join our team! Jim Coleman Automotive is a third-generation, family-owned automotive group that has ...

Keeler Motor Car Co.

Lexus Service Advisor

Westport, CT · On-site

Lexus of Westport Fairfield, CT | Full-Time Lexus of Westport is seeking an experienced, customer-focused Service Advisor to join our luxury service team. If you thrive in a fast-paced environment ...

Fairway Auto

Lincoln service advisor

Greenville, SC · On-site

Job Type Full-time Description Luxury Service Advisor - New Lincoln Facility (Opening October) We are seeking an experienced Luxury Service Advisor to join our team at our brand-new Lincoln facility ...

Fairway Auto

Lincoln service advisor

Greenville, SC · On-site

Luxury Service Advisor - New Lincoln Facility (Opening October) We are seeking an experienced Luxury Service Advisor to join our team at our brand-new Lincoln facility opening this October . We are ...

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Luxury Service Advisor information

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How much do luxury service advisor jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for luxury service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a luxury service advisor?

A Luxury Service Advisor is a professional who assists clients with high-end or premium products and services, often in industries such as automotive, hospitality, or retail. Their main role is to provide personalized and exceptional customer service, ensuring clients have a seamless and memorable experience. Luxury Service Advisors typically manage appointments, address client inquiries, and recommend services or products that fit the client's needs and preferences. They must have strong communication skills, a keen attention to detail, and a deep understanding of luxury standards. This role is crucial in building lasting relationships with clients and enhancing the reputation of the brand.

What are the key skills and qualifications needed to thrive as a luxury service advisor, and why are they important?

To excel as a Luxury Service Advisor, you need in-depth knowledge of high-end products, exceptional customer service abilities, and relevant experience in luxury retail or hospitality. Familiarity with CRM systems, POS software, and sometimes specialized training in luxury brand standards are common technical requirements. Outstanding communication, discretion, and a keen attention to detail are essential soft skills for creating personalized, memorable experiences. These competencies ensure that clients receive the highest level of service, fostering brand loyalty and repeat business in competitive luxury markets.

How do luxury service advisors typically collaborate with other departments to ensure a seamless client experience?

Luxury Service Advisors work closely with sales, concierge, and operations teams to provide personalized and attentive service to high-end clients. They frequently coordinate with product specialists to ensure client preferences are met, and with logistics or delivery teams to guarantee timely and flawless execution of requests. Effective communication and attention to detail are vital, as they often serve as the main point of contact, relaying feedback and resolving any issues promptly. This collaborative environment helps maintain the high standards expected in luxury service settings.

What is the difference between Luxury Service Advisor vs Service Advisor?

AspectLuxury Service AdvisorService Advisor
CredentialsCustomer service experience, automotive knowledge, certifications often preferredCustomer service experience, automotive knowledge, certifications often preferred
Work EnvironmentHigh-end dealerships, luxury brands, premium customer service settingsGeneral dealerships, various automotive service centers
Employer & IndustryLuxury automotive brands, premium dealershipsMass-market automotive dealerships, service centers
Search & Comparison IntentLuxury automotive service roles, high-end customer serviceGeneral automotive service roles, customer support in auto industry

The main difference between a Luxury Service Advisor and a Service Advisor lies in the work environment and clientele. Luxury Service Advisors typically work with high-end brands and provide premium customer service, while Service Advisors serve a broader range of vehicles and customers. Both roles require similar skills and certifications, but the luxury position emphasizes a focus on upscale service and clientele.

What cities are hiring for Luxury Service Advisor jobs?

Cities with the most Luxury Service Advisor job openings:

What states have the most Luxury Service Advisor jobs?

States with the most job openings for Luxury Service Advisor jobs include:

What are popular job titles related to Luxury Service Advisor jobs?

For Luxury Service Advisor jobs, the most frequently searched job titles are:

Luxury Service Advisor

Clarksville, MD • On-site

Jaguar and Land Rover of West Columbia
See more jobs at Jaguar and Land Rover of West Columbiaexternal

$80K - $150K/yr

Full-time

Dental, Vision, Life

Posted 29 days ago

Job description

Jaguar Land Rover at West Columbia is seeking an experienced Luxury Automotive Service Advisor to join our team!Jim Coleman Automotive is a third-generation, family-owned automotive group that has served the Washington metropolitan area for more than 70 years. We offer a supportive team environment, competitive compensation, excellent benefits, and opportunities for professional growth.We are looking for a proven Service Advisor with high-line/luxury automotive dealership experience who understands the level of communication, professionalism, and personalized service luxury clients expect.Jaguar Land Rover experience is a plus, but NOT required.ResponsibilitiesGreet customers and provide a professional, personalized service experienceListen to customer concerns and accurately document service and repair needsPrepare and manage repair orders from write-up through completionCommunicate with technicians regarding diagnostics, repairs, and maintenance recommendationsClearly explain recommended services, pricing, and repair timelinesProvide timely updates throughout the service processPresent maintenance and repair recommendations confidently and professionallyCoordinate appointments, vehicle drop-off, and pick-upBuild strong customer relationships and maintain excellent CSIWork closely with technicians, parts, and service management to ensure an efficient workflowQualifications2+ years of Service Advisor experience in a high-line/luxury automotive dealership requiredJaguar Land Rover experience preferred, but not requiredProven success in customer satisfaction and service salesStrong communication and relationship-building skillsProfessional, polished, and customer-focusedExcellent organizational and multitasking abilitiesComfortable working in a fast-paced dealership environmentTech-savvy and able to learn dealership and manufacturer systemsTeam-oriented with a positive, solutions-focused attitudeBenefitsCompetitive pay plan with strong earning potentialMedical, dental, and vision insurance401(k)Paid vacationSick and Safe LeavePaid holidaysDisability and life insuranceOngoing training and developmentCareer growth opportunitiesYou don't need Jaguar Land Rover experience , but you do need to know what exceptional luxury automotive service looks like.If you're an experienced high-line Service Advisor ready for your next opportunity, apply today and join the Jim Coleman Automotive team!Applicants have rights under Federal Employment LawsFamily & Medical Leave Act (FMLA): https://www.dol.gov/agencies/whd/posters/fmlaEqual Employment Opportunity (EEO): https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal-posterEmployee Polygraph Protection Act (EPPA): https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf