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Luxury Service Advisor Jobs (NOW HIRING)

Heritage Cadillac

Automotive Service Advisor

Morrow, GA · On-site

$80K - $100K/yr

Represent a Luxury Brand. Heritage Cadillac is looking for an experienced Service Advisor who understands that luxury service is about more than fixing cars -- it's about creating an exceptional ...

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Luxury Service Advisor information

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$45

How much do luxury service advisor jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for luxury service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a luxury service advisor?

A Luxury Service Advisor is a professional who assists clients with high-end or premium products and services, often in industries such as automotive, hospitality, or retail. Their main role is to provide personalized and exceptional customer service, ensuring clients have a seamless and memorable experience. Luxury Service Advisors typically manage appointments, address client inquiries, and recommend services or products that fit the client's needs and preferences. They must have strong communication skills, a keen attention to detail, and a deep understanding of luxury standards. This role is crucial in building lasting relationships with clients and enhancing the reputation of the brand.

What are the key skills and qualifications needed to thrive as a luxury service advisor, and why are they important?

To excel as a Luxury Service Advisor, you need in-depth knowledge of high-end products, exceptional customer service abilities, and relevant experience in luxury retail or hospitality. Familiarity with CRM systems, POS software, and sometimes specialized training in luxury brand standards are common technical requirements. Outstanding communication, discretion, and a keen attention to detail are essential soft skills for creating personalized, memorable experiences. These competencies ensure that clients receive the highest level of service, fostering brand loyalty and repeat business in competitive luxury markets.

How do luxury service advisors typically collaborate with other departments to ensure a seamless client experience?

Luxury Service Advisors work closely with sales, concierge, and operations teams to provide personalized and attentive service to high-end clients. They frequently coordinate with product specialists to ensure client preferences are met, and with logistics or delivery teams to guarantee timely and flawless execution of requests. Effective communication and attention to detail are vital, as they often serve as the main point of contact, relaying feedback and resolving any issues promptly. This collaborative environment helps maintain the high standards expected in luxury service settings.

What is the difference between Luxury Service Advisor vs Service Advisor?

AspectLuxury Service AdvisorService Advisor
CredentialsCustomer service experience, automotive knowledge, certifications often preferredCustomer service experience, automotive knowledge, certifications often preferred
Work EnvironmentHigh-end dealerships, luxury brands, premium customer service settingsGeneral dealerships, various automotive service centers
Employer & IndustryLuxury automotive brands, premium dealershipsMass-market automotive dealerships, service centers
Search & Comparison IntentLuxury automotive service roles, high-end customer serviceGeneral automotive service roles, customer support in auto industry

The main difference between a Luxury Service Advisor and a Service Advisor lies in the work environment and clientele. Luxury Service Advisors typically work with high-end brands and provide premium customer service, while Service Advisors serve a broader range of vehicles and customers. Both roles require similar skills and certifications, but the luxury position emphasizes a focus on upscale service and clientele.

What cities are hiring for Luxury Service Advisor jobs?

Cities with the most Luxury Service Advisor job openings:

What states have the most Luxury Service Advisor jobs?

States with the most job openings for Luxury Service Advisor jobs include:

What are popular job titles related to Luxury Service Advisor jobs?

For Luxury Service Advisor jobs, the most frequently searched job titles are:

Automotive Service Advisor- Luxury

Indianapolis, IN • On-site

Napleton Auto Group
See more jobs at Napleton Auto Groupexternal

$100 - $125/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

The Ed Napleton Automotive Group is looking for our nextServiceAdvisor.Located at Napleton Genesis of Carmel, the Service Advisor is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer’s vehicle in top shape.

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:
  • Pay range opportunity of$65,000-$150,000 per year. This includes incentive-based pay, so your skills and efforts drive your income.
  • Family Owned and Operated – 90+ years in business!
  • Medical, Dental, Vision Insurance, 401k
  • Paid Vacation and Sick Time
  • Paid Training
  • Discounts on products, services, and vehicles
  • Fantastic Growth Opportunities
Job Responsibilities:
  • Work with customers to ensure we meet and address all vehicle maintenance needs
  • Write repair orders for customers with full transparency of cost and time estimates
  • Provide exceptional and timely communication-keeping customers updated throughout the process
  • Communicate frequently with Technicians and Parts to ensure timely completion of work
  • Exhibit a positive attitude and strong work ethic with customers and co-workers.
  • Utilize cutting edge Fixed Operations Technology
Job Requirements:
  • Exceptional Customer Service Skills
  • Tech Savvy- able to learn and utilize technology
  • Previous Automotive Service Advisor Experience is a plus but not required
  • Willingness to undergo a background check in accordance with local law/regulations
  • 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Automotive Service Advisor, Automotive Service Consultant, Assistant Service Manager. Luxury Service Consultant, Service Lane Manager

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