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Loyalty Program Manager Jobs in Lodi, NJ (NOW HIRING)

Delivery Program Manager

New York, NY ยท On-site

$85 - $90/hr

New York, NYDelivery Program Manager - Loyalty Products (Program & Partnerships Space) The Delivery Program Manager ensures dependable, cross-functional delivery of Loyalty initiatives within the ...

Community Program Manager

New York, NY ยท On-site

$80K - $100K/yr

Brand Loyalty Programs: Manage ambassador perks, branded merchandise, and digital campaigns to boost engagement, loyalty, and excitement around vivenu. Create moments that make ambassadors proud to ...

Community Program Manager

New York, NY ยท On-site

$80K - $100K/yr

Brand Loyalty Programs: Manage ambassador perks, branded merchandise, and digital campaigns to boost engagement, loyalty, and excitement around vivenu. Create moments that make ambassadors proud to ...

Community Program Manager

New York, NY ยท On-site

$80K - $100K/yr

Brand Loyalty Programs: Manage ambassador perks, branded merchandise, and digital campaigns to boost engagement, loyalty, and excitement around vivenu. Create moments that make ambassadors proud to ...

This role will own the loyalty program strategy and roadmap, manage the loyalty marketing calendar, oversee points liability management, and partner cross-functionally to translate segmentation ...

Director, Loyalty Programs

New York, NY ยท On-site

$180K - $200K/yr

Director, Loyalty Programs Location: New York, NY or Boston, MA; Hybrid (2 days in the office ... Years of experience * 8-10+ years in marketing or program management in a high-growth ...

Role: Program Manager Location: NY (onsite--Local candidate only) Note: Familiarity with the ... loyalty among our current customers and attract new customers. * This position requires close ...

Director, Loyalty Programs

New York, NY ยท On-site

$180K - $200K/yr

Director, Loyalty Programs Location: New York, NY or Boston, MA; Hybrid (2 days in the office ... Years of experience * 8-10+ years in marketing or program management in a high-growth ...

Director, Loyalty

Long Island City, NY ยท On-site

$136K - $227K/yr

Set the requirements that connect loyalty data into CRM, paid media, and clienteling so program membership informs every customer touchpoint. * Establish the operating standards, reporting, and ...

Set the requirements that connect loyalty data into CRM, paid media, and clienteling so program membership informs every customer touchpoint. * Establish the operating standards, reporting, and ...

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Showing results 1-20

Loyalty Program Manager information

See Lodi, NJ salary details

$41.9K

$116.9K

$170.8K

How much do loyalty program manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for loyalty program manager in Lodi, NJ is $116,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,500.00 and $144,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a loyalty program manager, and why are they important?

To thrive as a Loyalty Program Manager, you need expertise in marketing strategy, data analysis, and customer relationship management, typically supported by a degree in marketing or business. Familiarity with CRM platforms, loyalty program software, and analytics tools like Salesforce, Tableau, or Excel is essential. Strong interpersonal skills, creativity, and the ability to interpret consumer insights help you design engaging programs and foster customer loyalty. These skills are crucial for building effective loyalty initiatives that drive customer retention and business growth.

What is the role of a loyalty program manager?

A loyalty program manager oversees the design, implementation, and management of customer loyalty programs to increase engagement and retention. They analyze customer data, develop strategies to reward repeat business, and collaborate with marketing and sales teams to ensure program effectiveness. Strong analytical skills and familiarity with CRM tools are essential for success in this role.

What does a loyalty program manager do?

A Loyalty Program Manager is responsible for designing, implementing, and managing customer loyalty programs that encourage repeat business and foster customer engagement. They analyze customer data, develop strategies to improve customer retention, and coordinate with marketing, sales, and IT teams to ensure the program's success. Additionally, they monitor program performance, handle customer feedback, and make adjustments to maximize effectiveness and customer satisfaction.

How does a loyalty program manager typically collaborate with marketing and customer service teams?

A Loyalty Program Manager works closely with marketing teams to design and execute campaigns that drive customer engagement and retention. They also coordinate with customer service teams to ensure smooth program enrollment, address member inquiries, and resolve any issues quickly. This cross-functional collaboration ensures that the loyalty program aligns with broader business objectives and delivers a seamless experience for members. Effective communication and project management skills are key to managing these partnerships and achieving program goals.

What is the difference between Loyalty Program Manager vs Customer Relationship Manager?

AspectLoyalty Program ManagerCustomer Relationship Manager
Primary FocusDesigning and managing loyalty programs to retain customersBuilding and maintaining overall customer relationships and satisfaction
Skills & CertificationsMarketing, data analysis, CRM tools, loyalty program platformsCustomer service, communication, CRM software, sales skills
Work EnvironmentMarketing teams, loyalty platforms, retail or hospitality sectorsSales departments, customer service centers, various industries

While both roles focus on customer engagement, the Loyalty Program Manager specializes in creating and managing loyalty initiatives to boost retention, whereas the Customer Relationship Manager oversees overall customer satisfaction and relationship building. The roles often overlap but serve distinct strategic purposes within organizations.

What cities near Lodi, NJ are hiring for Loyalty Program Manager jobs?

Cities near Lodi, NJ with the most Loyalty Program Manager job openings:

Infographic showing various Loyalty Program Manager job openings in Lodi, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $116,899 per year, or $56.2 per hour.

Delivery Program Manager

Ameriinfovets

New York, NY โ€ข On-site

$85 - $90/hr

Full-time

Re-posted 4 days ago


Job description

Position / Job Title: Delivery Program Manager - (Hybrid, 2 Days Onsite per Month) Client: JetBlue Airways Location: New York, NYDelivery Program Manager - Loyalty Products (Program & Partnerships Space) The Delivery Program Manager ensures dependable, cross-functional delivery of Loyalty initiatives within the Program and Partnership ecosystem. This role minimizes dependency delays, controls budget variance, and safeguards discovery efforts-while keeping all stakeholders aligned on scope, goals, and measurable outcomes. The position works closely with teams across Digital, Commercial Tech, Data, Cybersecurity/Fraud, Loyalty Marketing, Customer Support, and external business partners. Key Responsibilities Clarity on Scope & Outcomes Fully internalize each initiative's purpose, goals, and success metrics. Maintain a concise one-page narrative for each initiative. Confidently communicate to diverse audiences (executives, engineers, marketers, finance, support, partners) - explaining the technology, customer impact, and business value in clear, plain language. Dependency Management & Critical Path Control Create and maintain dependency maps and delivery contracts (definition of ready/done, handoff SLAs). Actively reduce dependency delays, improve lead times, and raise the Delivery-Contract Hit Rate. Discovery Protection & Enablement Ensure 20-30% of team capacity is preserved for discovery work. Secure necessary user/data access to support experiments. Track key discovery metrics such as experiments per month, time-to-decision, and pre-commit validation rates. Risk & Issue Management (RAID Hygiene) Identify and escalate high-impact risks at least two sprints before potential impact. Drive ownership and mitigation tracking, ensuring minimal blocker aging and no unexpected "red" statuses. Financial Management & Controls Maintain financial discipline through forecast-to-actual tracking (target variance within ±5-10%). Conduct variance analysis, enforce change-order controls, manage SOW/vendor contracts, timesheets, and resource allocation. Provide "dollars at risk" reporting directly tied to outcome delivery. Cadence & Governance Run an efficient operating rhythm: daily standups, weekly 30-minute decision syncs, bi-weekly demos, and monthly financial reviews. Executive Communication Prepare a single-slide summary per initiative, covering KPIs, top three risks, next two key decisions, and budget-to-date versus forecast. Out of Scope Product backlog, scope, or UX decision-making Root-cause analysis of operational or technical issues Qualifications 7-10 years of experience leading complex, multi-team delivery programs (experience in travel, airline, loyalty, or eCommerce industries preferred). Demonstrated success in reducing scope or complexity to meet delivery goals-with measurable results. Broad understanding across technology, customer experience, marketing, finance, and operations, with deep expertise in program delivery and financial management. Exceptional communication skills - able to translate complex information into concise, actionable insights for varied audiences.