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Loyalty Program Manager Jobs in Kentucky (NOW HIRING)

Applied Labs

$109 - $140/hr

Madewell is looking for a Loyalty & Lifecycle Program Manager to build an industry-leading omnichannel member experience that deepens customers' emotional connection to the brand. Reporting to the Sr ...

New

Orveon group

$98 - $130.50/hr

This role will own the loyalty program strategy and roadmap, manage the loyalty marketing calendar, oversee points liability management, and partner cross-functionally to translate segmentation ...

New

Orveon group

$98 - $130.50/hr

This role will own the loyalty program strategy and roadmap, manage the loyalty marketing calendar, oversee points liability management, and partner cross-functionally to translate segmentation ...

New

Williams-Sonoma, Inc.

$79 - $92/hr

... manage execution timelines. * Partner with internal teams, Capital One, and third-party vendors to deliver online and offline campaigns that support loyalty program objectives. * Use SQL to query ...

New

The Olive Press

$70 - $80/hr

Wine Club Program Manager In partnership with the Director of Direct-to-Consumer (DTC), the Wine ... Develop and implement innovative club offerings, member benefits, promotions, and loyalty ...

New

Ford

$116 - $218/hr

... loyalty. Join us and be the eyes, ears and voice of Ford. In this position... The Program Manager ... will help build and program manage a cross-functional Ford charging network considering customer ...

New

Prime Response, Inc.

$90 - $130/hr

Furthermore, we seek to inspire loyalty to our company by treating allof our employees with respect ... Prime Response, Inc. is seeking a full-time Program Manager/Contract Manager to provide contract ...

New

Omni Hotels & Resorts

Loyalty Ambassador

Louisville, KY · On-site

$14.25 - $17.75/hr

Conduct Loyalty Program training with other Front Office and hotel associates. * Conduct monthly ... Perform any other duties assigned by Management. * Be pleasant, smile and greet all guests, using ...

New

KIA Motors Group

$140 - $195/hr

Kia also offers company lease and purchase programs, company-wide holiday shutdown, paid volunteer ... Status Exempt General Summary The National Manager, Service Loyalty & Retention is responsible for ...

New

MSCCN

Customer Program Manager - Hebron, KY

Hebron, KY · On-site

$75K - $100K/yr

The Customer Program Manager acts as the single point of coordination for customer programs ... The role supports DHL's strategy to strengthen customer loyalty through consistent execution ...

JetBlue

$67 - $101/hr

JetBlue's TrueBlue is an award-winning loyalty program with a rapidly increasing customer base and ... One (1) year of Revenue Management (RM) experience * A proven interest in airlines, aviation, or ...

New

LVMH Group

$114 - $152/hr

Guide the integration of Sephora at Kohl's across loyalty programs, client journeys, and CRM communications to ensure a seamless client experience. * Partner with Kohl's Rewards on dual rewards ...

Skechers U.S.A., Inc.

$85 - $120/hr

Interest in e-commerce, customer behavior, loyalty programs, and AI-driven personalization is a ... Partner with CRM and Loyalty teams to improve targeting, messaging, and customer engagement ...

New

JetBlue

$88 - $132/hr

This role supports the Manager, Loyalty Engagement in designing and executing targeted promotions ... Own the strategy, design, and evolution of program-based gamification initiatives and other member ...

New

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Loyalty Program Manager information

See Kentucky salary details

$33.4K

$93.3K

$136.4K

How much do loyalty program manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for loyalty program manager in Kentucky is $93,332.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $115,100.00 per year, depending on experience, location, and employer.

What does a loyalty program manager do?

A Loyalty Program Manager is responsible for designing, implementing, and managing customer loyalty programs that encourage repeat business and foster customer engagement. They analyze customer data, develop strategies to improve customer retention, and coordinate with marketing, sales, and IT teams to ensure the program's success. Additionally, they monitor program performance, handle customer feedback, and make adjustments to maximize effectiveness and customer satisfaction.

What are the key skills and qualifications needed to thrive as a loyalty program manager, and why are they important?

To thrive as a Loyalty Program Manager, you need expertise in marketing strategy, data analysis, and customer relationship management, typically supported by a degree in marketing or business. Familiarity with CRM platforms, loyalty program software, and analytics tools like Salesforce, Tableau, or Excel is essential. Strong interpersonal skills, creativity, and the ability to interpret consumer insights help you design engaging programs and foster customer loyalty. These skills are crucial for building effective loyalty initiatives that drive customer retention and business growth.

How does a loyalty program manager typically collaborate with marketing and customer service teams?

A Loyalty Program Manager works closely with marketing teams to design and execute campaigns that drive customer engagement and retention. They also coordinate with customer service teams to ensure smooth program enrollment, address member inquiries, and resolve any issues quickly. This cross-functional collaboration ensures that the loyalty program aligns with broader business objectives and delivers a seamless experience for members. Effective communication and project management skills are key to managing these partnerships and achieving program goals.

What is the difference between Loyalty Program Manager vs Customer Relationship Manager?

AspectLoyalty Program ManagerCustomer Relationship Manager
Primary FocusDesigning and managing loyalty programs to retain customersBuilding and maintaining overall customer relationships and satisfaction
Skills & CertificationsMarketing, data analysis, CRM tools, loyalty program platformsCustomer service, communication, CRM software, sales skills
Work EnvironmentMarketing teams, loyalty platforms, retail or hospitality sectorsSales departments, customer service centers, various industries

While both roles focus on customer engagement, the Loyalty Program Manager specializes in creating and managing loyalty initiatives to boost retention, whereas the Customer Relationship Manager oversees overall customer satisfaction and relationship building. The roles often overlap but serve distinct strategic purposes within organizations.

Which brands have the best loyalty programs?

Loyalty Program Managers evaluate brands with strong loyalty programs such as Starbucks, Amazon Prime, and Sephora, which offer extensive rewards, personalized experiences, and easy-to-use digital platforms. These programs often feature tiered rewards, mobile app integration, and data analytics to enhance customer retention. Skills in data analysis, customer engagement, and program design are essential for success in managing such programs.

What are the most commonly searched types of Loyalty Program jobs in Kentucky?

The most popular types of Loyalty Program jobs in Kentucky are:

What are popular job titles related to Loyalty Program Manager jobs in Kentucky?

For Loyalty Program Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Loyalty Program Manager jobs in Kentucky look for?

The top searched job categories for Loyalty Program Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Loyalty Program Manager jobs?

Cities in Kentucky with the most Loyalty Program Manager job openings:

Loyalty Program Manager jobs near you
Infographic showing various Loyalty Program Manager job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $93,332 per year, or $44.9 per hour.

Madewell Loyalty Program Manager

Applied Labs

On-site

$109 - $140/hr

Other

Medical, Dental, Vision, PTO

Posted yesterday

New

Job description

Our Story

At Madewell, we believe that great style starts with great design. Since 2006, we have been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag- if it is Madewell, it is made well.


Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.


Madewell is looking for a Loyalty & Lifecycle Program Manager to build an industry-leading omnichannel member experience that deepens customers' emotional connection to the brand. Reporting to the Sr Manager of Loyalty, this role will spend approximately 60% of their time on the lnsider program, managing design, annual/seasonal strategy, and day-to-day loyalty campaigns. This role will spend 40% of their time working with the Director of Lifecycle to develop, implement and optimize Lifecycle a multichannel lifecycle program for the Madewell brand. This role is onsite in New York City 3 days/week.


Benefits + Perks

  • Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.

  • Associate Discount - We love our products just as much as you do! Thats why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).

  • Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.

  • Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.

  • Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.


Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.


Salary Range: $108,800.00 - $140,400.00


At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.


One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.


JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

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