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Loss Draft Specialist Jobs (NOW HIRING)

Loss Admin Associate

West Seneca, NY · Hybrid

$17 - $21/hr

... drafts and providing courteous professional service to all callers. The Loss Administrations specialist will assist in monitoring the claim and repair process for losses suffered by borrowers and ...

The specialist develops tracking and reporting tools, collaborates with internal stakeholders and ... Partner with Claims, Loss Draft, Risk Management, Loan Servicing, Quality Assurance, and Compliance ...

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How much do loss draft specialist jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for loss draft specialist in the United States is $15.92, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $18.03 per hour, depending on experience, location, and employer.

What is a loss draft specialist?

A Loss Draft Specialist is responsible for managing insurance claim funds, known as loss drafts, issued to homeowners for property repairs. They ensure that disbursed funds are used appropriately by verifying claim documents, coordinating with contractors, and monitoring repair progress. Their role involves working closely with mortgage companies, insurance providers, and policyholders to ensure compliance with lender guidelines. Strong attention to detail and communication skills are essential in this role.

What are the typical daily responsibilities of a loss draft specialist?

As a Loss Draft Specialist, your typical day involves reviewing insurance loss claim documents, verifying information with borrowers and insurance companies, and processing loss draft checks according to company policies. You’ll regularly communicate with homeowners, adjusters, and internal teams to ensure timely release of funds and proper repairs. Attention to documentation and compliance is crucial, as is the ability to resolve discrepancies or clarify claim requirements. This role often balances a mix of independent work and team collaboration within a structured, deadline-driven environment.

What are the key skills and qualifications needed to thrive in the loss draft specialist position, and why are they important?

To thrive as a Loss Draft Specialist, you need strong attention to detail, knowledge of mortgage and insurance processes, and experience with documentation and claims management. Familiarity with mortgage servicing platforms, insurance claim systems, and proficiency in office software such as Microsoft Excel are typically expected. Excellent communication, problem-solving abilities, and organizational skills help you effectively collaborate with borrowers, insurers, and colleagues. These competencies ensure efficient claim processing, regulatory compliance, and a positive experience for all parties involved.

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What are the most commonly searched types of Loss Draft Specialist jobs?

The most popular types of Loss Draft Specialist jobs are:

What states have the most Loss Draft Specialist jobs?

States with the most job openings for Loss Draft Specialist jobs include:

Infographic showing various Loss Draft Specialist job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $33,117 per year, or $15.9 per hour.

Loss Admin Associate

West Seneca, NY • Hybrid

Steamboat Group
Real Estate • 11 - 50 employees

$17 - $21/hr

Full-time

Retirement, PTO

Re-posted 25 days ago


Job description

This is a hybrid position in West Seneca, NY

Job Summary

The Loss Administration Assistant is responsible for inbound calls related to claims and loss drafts and providing courteous professional service to all callers. The Loss Administrations specialist will assist in monitoring the claim and repair process for losses suffered by borrowers and accurately document activity pertaining to the claim.

Duties and Responsibilities

  • Answer the phones in a timely manner, collect claim information, and enter the appropriate information and attachments into company systems.
  • Provide information to callers regarding the expectations and next steps after their claim or loss draft has been submitted.
  • Obtain claim data/information needed to help process claims, including contacting the insured or other involved persons to obtain missing information.
  • Demonstrate patience, empathy and professionalism when interacting with borrowers and third-party vendors.
  • Accurately complete insurance claim forms; review related documents to ensure they are complete and accurate.
  • Collect and evaluate required documentation in order to monitor repairs of damaged homes and/or property and maintain contact with the borrower throughout the repairs to ensure funds are disbursed and inspections are ordered in a timely manner.
  • Order property inspections to ensure repairs are being completed correctly and timely.
  • Accurately document all activity throughout the process in servicing database.
  • Navigate systems tools and screens efficiently and effectively (e.g., keyboard skills, macros, shortcuts) and use appropriate systems/platforms/applications to enter and update provider and contract information.
  • Other related projects as assigned.

Qualifications

  • High school diploma or GED required and one year of related experience. Associate degree is preferred.
  • Strong data entry and computer skills, including Microsoft Office products (Outlook, Excel, Word).
  • Basic math and accounting skills.
  • General knowledge of overall mortgage lending processes and documents required by conventional and government mortgage loans, terminology, and applicable compliance and regulatory requirements related to insurance.
  • General knowledge of the types of hazard insurance.
  • Prior claims or loss draft experience preferred, but not required

Why Choose Us?

  • Competitive Compensation: Base salary commensurate with experience.

  • Paid Time Off: 17 PTO days annually, 9 company holidays, and 2 floating holidays.

  • Work-Life Balance: Enjoy a casual dress code and a flexible work environment.

  • Career Development: Access to professional growth opportunities and tuition assistance.

  • Retirement Savings: Company 401(k) match to support your financial future.

If you are a detail-oriented accounting professional who thrives in a fast-paced environment, we encourage you to apply. Please send your cover letter and resume to our Human Resources department.

Equal Opportunity Employer – We encourage qualified veterans and minorities to apply.


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