Salary:
Parts Pickup and Delivery Drivers may be assigned to either local or long-distance routes, or a combination of both, at the discretion of department management based on customer demand.
Daily Responsibilities
- Greet and treat each customer and vendor with whom you come in contact in a professional, friendly manner.
- Pick up and deliver parts in the dealerships assigned area quickly, safely, and efficiently per dispatch instructions.
- Work as part of an integrated team with parts salespeople, parts pullers, fellow delivery drivers, and management.
- Pick, verify, check, and stage parts for customer orders by accurately matching parts to pick tickets, invoices, and delivery documentation prior to delivery or customer pickup.
- Ensure all parts being delivered or picked up are accurate and complete.
- Load, unload, move, and organize parts as necessary throughout the day.
- Safely lift, carry, push, and pull parts and materials weighing 50 pounds or more, with or without reasonable accommodation.
When Assigned to Local Routes
- Retrieve parts and accompanying invoices from the local delivery shelves.
- Check in with Outside Parts Sales (OPS) prior to departing on each delivery run.
- Check the OPS printer and invoice sorting area for pick tickets/parts that may need to be pulled for customers on your route.
- Update local delivery whiteboard with destinations and departure time.
When Assigned to Long-Distance Routes
- Coordinate with OPS to pull parts from pick tickets or invoices.
- Coordinate with local delivery drivers if returning to the dealership before close of business to assist with any remaining local deliveries.
General Responsibilities
- Load and unload delivery vehicles safely and efficiently.
- Keep delivery vehicles clean and report any mechanical or safety concerns to the Assistant Parts Manager.
- Process returned parts and cores appropriately upon returning to the dealership.
- Maintain a safe, organized work area in both warehouse and delivery operations.
- Follow all company safety policies and procedures.
Weekly Responsibilities
- Perform vehicle inspections and submit inspection forms to the Assistant Parts Manager.
As Needed
- Pull parts from warehouse locations for delivery if marked on pick tickets or invoices.
- Assist with inventory movement, stocking, warehouse organization, and general warehouse duties as directed.
- Perform any other duties required to successfully accomplish the role of Delivery Driver or support the needs of the department.
Special Tasks
- Special projects on an as-needed basis.
Decision Authority Needed to Accomplish Objective
- Determine the safety of roads and highways and make sound decisions regarding drivability.
- Determine the safety and operational condition of company vehicles and make appropriate decisions regarding vehicle operation.
Performance Evaluation Criteria
- Customer satisfaction
- Safety and driving record
- Accuracy and timeliness of parts deliveries and pickups
- Accuracy of parts picked and verified for customer orders
- Condition and cleanliness of assigned company vehicle
- Teamwork and willingness to assist team members when appropriate
- Adherence to company policies and procedures
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those an employee must meet to successfully perform the essential functions of this position.
- Regularly required to stand, walk, bend, stoop, kneel, climb, reach, and perform repetitive motions.
- Frequently required to lift, carry, push, pull, and move parts, materials, and equipment weighing 50 pounds or more, with or without reasonable accommodation.
- Required to safely load and unload delivery vehicles and move inventory throughout warehouse and dealership facilities.
- Required to operate forklifts, pallet jacks, and other material-handling equipment in a safe manner.
- Must successfully complete and maintain annual forklift certification through company-provided training and certification programs.
- Work is performed in customer locations, driving environments, warehouse facilities, and dealership operations.
- Warehouse and storage areas are not temperature controlled, and employees may be exposed to varying weather conditions, including heat, cold, humidity, and other seasonal environmental conditions.
- Employees may be exposed to moving machinery, vehicle traffic, noise, dust, and other conditions commonly found in warehouse and transportation environments.
- Must be able to safely operate company vehicles for extended periods of time.
Minimum Desirable Entry-Level Requirements
- High school diploma or equivalent.
- Valid driver's license with a clean driving record.
- Must be 21 years of age or older to qualify as a full-time Parts Pickup and Delivery Driver and operate company vehicles on assigned routes.
- Ability to meet company driving and insurance eligibility requirements.
- Forklift certification or ability to become forklift certified upon hire.
- Must successfully complete and maintain annual forklift certification as required by the company.
- Basic knowledge of local streets and roads.
- Ability to safely lift and move parts weighing 50 pounds or more.
- Ability to work in a warehouse environment that is not temperature controlled.
- Ability to accurately read and interpret pick tickets, invoices, delivery documentation, and customer orders.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.