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Logistics Claims Jobs (NOW HIRING)

MegaCorp Logistics

Claims Director

Newport, KY · On-site

Ranked as a top 30 brokerage company and in the top 100 of all Logistics Companies in the US ... The Claims Director leads the Claims Department and oversees the investigation, evaluation ...

MegaCorp Logistics

Claims Director

Wilmington, NC · On-site

Ranked as a top 30 brokerage company and in the top 100 of all Logistics Companies in the US ... The Claims Director leads the Claims Department and oversees the investigation, evaluation ...

MegaCorp Logistics

Claims Director

Jacksonville, FL · On-site

Ranked as a top 30 brokerage company and in the top 100 of all Logistics Companies in the US ... The Claims Director leads the Claims Department and oversees the investigation, evaluation ...

MegaCorp Logistics, LLC.

Claims Director

Newport, KY · On-site

$125 - $150/hr

Ranked as a top 30 brokerage company and in the top 100 of all Logistics Companies in the US ... Claims Reports To: Chief Legal Officer Position Summary The Claims Director leads the Claims ...

MegaCorp Logistics, LLC.

Claims Director

Wilmington, NC · On-site

$125 - $150/hr

Ranked as a top 30 brokerage company and in the top 100 of all Logistics Companies in the US ... Claims Reports To: Chief Legal Officer Position Summary The Claims Director leads the Claims ...

Jear Logistics

Claims Coordinator

SC · On-site

Job Type Full-time Description JEAR Logistics is searching for a Claims Coordinator to join our team! JEAR, recently recognized as one of South Carolina's' Fastest Growing Company' and an SC's 'Best ...

Total Quality Logistics

Claims Associate

Cincinnati, OH · On-site

$17.50 - $22/hr

As a Claims Representative with TQL, you will be a vital part of the company's risk management and ... About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation.

MegaCorp Logistics

Claims Director

Newport, KY · On-site

$125K - $150K/yr

Bachelor's degree in Business, Risk Management, Insurance, Logistics, Supply Chain, Legal Studies, or a related field preferred * Ten (10) or more years of cargo claims, transportation claims ...

MegaCorp Logistics

Claims Director

Jacksonville, FL

$125K - $150K/yr

Bachelor's degree in Business, Risk Management, Insurance, Logistics, Supply Chain, Legal Studies, or a related field preferred * Ten (10) or more years of cargo claims, transportation claims ...

Total Quality Logistics

Claims Associate

Cincinnati, OH · On-site

$17.50 - $22/hr

As a Claims Representative with TQL, you will be a vital part of the company's risk management and ... About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation.

MegaCorp Logistics

Claims Director

Wilmington, NC

$125K - $150K/yr

Bachelor's degree in Business, Risk Management, Insurance, Logistics, Supply Chain, Legal Studies, or a related field preferred * Ten (10) or more years of cargo claims, transportation claims ...

JEAR Logistics, LLC

JEAR Logistics is searching for a Claims Coordinator to join our team! JEAR, recently recognized as one of South Carolina's' Fastest Growing Company' and an SC's 'Best Places to Work,' provides a ...

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Logistics Claims information

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How much do logistics claims jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for logistics claims in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What are logistics claims?

Logistics claims refer to the formal process of seeking compensation or resolution for losses, damages, or discrepancies that occur during the transportation, storage, or handling of goods. These claims are typically filed by shippers, carriers, or consignees when something goes wrong, such as lost shipments, damaged items, or delivery delays. The logistics claims process involves documenting the issue, providing evidence like photos or delivery receipts, and submitting the claim to the responsible party or their insurer. Effective claims management helps protect business interests and ensures accountability within the supply chain.

What are some typical challenges faced by a logistics claims specialist, and how can they be addressed?

Professionals in Logistics Claims often encounter challenges such as investigating complex shipment discrepancies, handling tight deadlines for claim resolutions, and communicating effectively with both clients and carriers. Managing large volumes of documentation and ensuring compliance with varying regulations can also be demanding. To address these challenges, strong organizational skills, attention to detail, and the ability to build rapport with diverse stakeholders are essential, along with staying updated on industry regulations and leveraging claims management software.

What are the key skills and qualifications needed to thrive as a logistics claims specialist, and why are they important?

A Logistics Claims Specialist requires strong analytical skills, attention to detail, and knowledge of supply chain processes, usually supported by a relevant degree or experience in logistics. Familiarity with claims management software, ERP systems, and relevant regulatory standards is typically necessary. Excellent communication, problem-solving abilities, and negotiation skills help professionals effectively resolve disputes and collaborate with clients and carriers. Mastery of these skills ensures accurate claims resolution, minimizes financial losses, and strengthens customer relationships within logistics operations.

What is the difference between Logistics Claims vs Logistics Coordinator?

AspectLogistics ClaimsLogistics Coordinator
CredentialsTypically requires knowledge of insurance, claims processing, and logistics regulationsRequires organizational skills, communication, and often a degree in logistics or related field
Work EnvironmentFocuses on claims processing, dispute resolution, and documentation within logistics companies or insurance firmsCoordinates shipments, schedules, and communication between carriers, clients, and warehouses
Employer & Industry UsageUsed mainly in logistics, shipping, and insurance sectorsCommonly employed in supply chain, transportation, and logistics companies

Logistics Claims specialists focus on managing and resolving claims related to damaged, lost, or delayed shipments, requiring knowledge of insurance and claims procedures. In contrast, Logistics Coordinators handle the planning and coordination of shipments, ensuring smooth logistics operations. Both roles are essential in the supply chain but serve different functions within the logistics industry.

More about Logistics Claims jobs

What cities are hiring for Logistics Claims jobs?

Cities with the most Logistics Claims job openings:

What states have the most Logistics Claims jobs?

States with the most job openings for Logistics Claims jobs include:

What job categories do people searching Logistics Claims jobs look for?

The top searched job categories for Logistics Claims jobs are:

Logistics Claims jobs near you
Infographic showing various Logistics Claims job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, 29% Part Time, 3% Contract, and 1% Nights. Highlights an 70% Physical, 2% Hybrid, and 28% Remote job distribution, with an average salary of $50,180 per year, or $24.1 per hour.

Claims Director

MegaCorp Logistics

Newport, KY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Ranked as a top 30 brokerage company and in the top 100 of all Logistics Companies in the US, MegaCorp Logistics is a fast-growing third-party logistics company. We are seeking highly creative and motivated individuals who are committed to finding successful answers to our clients' needs. Our team represents decades of experience in the 3PL industry and we are looking to add more talent to our team. We offer our employees a competitive benefits package that includes unlimited earning potential, medical/dental/vision benefits, matching 401(k) Plan, paid time off, and many more perks in a fun high-energy environment. We have our employee's best interest at heart and know you are not simply a number. We want you to thrive in a positive work environment so we give you the tools for success.
Department: Claims
Reports To: Chief Legal Officer
Position Summary:
The Claims Director leads the Claims Department and oversees the investigation, evaluation, negotiation, and resolution of cargo, property damage, and related claims. This role provides strategic leadership for claims operations, team performance, process improvement, and complex claim resolution while partnering with internal and external stakeholders to minimize risk, maximize recovery opportunities, and ensure exceptional customer service.
Key Responsibilities:
The following duties represent the essential functions of this role. They are intended to describe the general nature of the position and may change based on business needs. Employees may be required to perform additional duties as assigned.
  • Lead and oversee the Claims Department, including Claims Managers, Specialists, Analysts, and other assigned personnel
  • Manage the investigation, evaluation, negotiation, and resolution of cargo, property damage, and related claims, serving as the primary escalation point for complex, high-value, or sensitive matters
  • Review and analyze contracts, bills of lading, invoices, insurance policies, carrier agreements, claim documentation, and supporting records to evaluate liability, contractual obligations, coverage, recovery opportunities, settlement strategies, and business risk
  • Approve claim settlements and denials within authority limits and coordinate escalations as necessary
  • Negotiate with carriers, customers, brokers, insurers, inspectors, and vendors to achieve timely, cost-effective claim resolutions
  • Ensure accurate claim documentation, reporting, file maintenance, status tracking, and
    recordkeeping while monitoring claim aging, workload distribution, exposures, recoveries, trends, and departmental performance metrics
  • Develop and maintain claims reporting, dashboards, analytics, KPIs, and operational insights for leadership while identifying trends related to cargo loss, shortages, damages, carrier performance, customer disputes, documentation gaps, and claim outcomes
  • Implement process improvements to reduce claim exposure, strengthen documentation, improve recoveries, and increase operational efficiency
  • Develop and maintain claims policies, procedures, training materials, best practices, and standardoperating procedures
  • Partner with Sales, Operations, Legal, Finance, and leadership to resolve claims issues, improve business processes, and support cargo protection, claims prevention, and risk mitigation initiatives
  • Hire, train, coach, mentor, and develop Claims Department employees while managing performance, workload allocation, accountability, and succession planning
  • Maintain a professional, customer-focused, and business-minded approach while protecting and promoting the company's reputation
  • Perform other duties as assigned

Education & Experience:
  • High school diploma or GED required
  • Bachelor's degree in Business, Risk Management, Insurance, Logistics, Supply Chain, Legal Studies, or a related field preferred
  • Ten (10) or more years of cargo claims, transportation claims, logistics, freight brokerage, motor carrier, insurance, or related claims experience required
  • Advanced experience handling complex, high-value, escalated, or sensitive cargo and property damage claims required
  • Three (3) or more years of leadership experience managing claims professionals required; five (5) or more years preferred
  • Experience developing claims reporting, analytics, dashboards, KPIs, and operational recommendations required
  • Experience using claims management systems, transportation management systems, ERP systems, or related business software required
  • Experience working cross-functionally with Legal, Sales, Operations, Finance, insurance representatives, carriers, and customers preferred

Core Competencies:
  • Claims leadership and team development
  • Claims investigation, resolution, and risk assessment
  • Strategic decision-making and negotiation
  • Reporting, analytics, and process improvement
  • Customer relationship Management
  • Communication, collaboration, and organizational leadership

Mega Awesome Perks:
  • Medical, dental, vision, and life and disability insurance
  • 401(K) matching
  • Birthday celebrations
  • Health and wellness initiative including gym membership
  • Annual parties
  • PTO and Flex holidays
  • Company sponsored outings

Compensation Range: $125,000 - $150,000
Physical & Cognitive Requirements:
The following requirements are representative of those needed to perform essential job functions. Reasonable accommodations may be made.
Physical Requirements:
  • Ability to see, hear, and communicate clearly
  • Ability to use hands and fingers for computer, phone, and clerical tasks
  • Ability to work at a computer workstation for extended periods
  • Ability to travel occasionally as business needs require

Cognitive Requirements:
  • Reading comprehension of complex contracts, claims files, and legal documents
  • Strong analytical thinking and problem-solving abilities
  • Judgment and decision-making skills
  • Written and verbal communication skills
  • Ability to manage multiple priorities and deadlines
  • Attention to detail and accuracy
  • Ability to interpret financial information, contractual obligations, and operational data

Work Environment:
  • Office-based position
  • Works independently and collaboratively with others
  • Frequent communication with employees, customers, carriers, insurance representatives, legal counsel, and executive leadership
  • Use of claims management systems, transportation management systems, reporting tools, and standard office equipment
  • Fast-paced environment requiring effective prioritization and decision-making.

Confidentiality:
Employees may access confidential information (e.g., customer data, pricing, operations, financials, systems) and must not use or share it outside their job duties without authorization. Violations may result in disciplinary action, up to termination.
The duties and responsibilities listed in this job description are intended to describe the general nature and level of work performed by employees assigned to this position. This description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Employees may be required to perform additional duties or responsibilities as assigned by management in order to meet business needs.
MegaCorp is an equal opportunity employer and considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable federal, state, or local law.

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