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Logistics Claims Jobs (NOW HIRING)

Evaluate and settle household goods and logistics claims across multiple lines of business * Review claims for reasonableness, accuracy, liability, and compliance with federal regulations, operating ...

Evaluate and settle household goods and logistics claims across multiple lines of business * Review claims for reasonableness, accuracy, liability, and compliance with federal regulations, operating ...

Evaluate and settle household goods and logistics claims across multiple lines of business * Review claims for reasonableness, accuracy, liability, and compliance with federal regulations, operating ...

The Customer Service Coordinator prepares and organizes warranty documentation at project close-out, processes logistics claims and supporting paperwork, maintains the deficiencies spreadsheet, and ...

The Customer Service Coordinator prepares and organizes warranty documentation at project close-out, processes logistics claims and supporting paperwork, maintains the deficiencies spreadsheet, and ...

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Logistics Claims information

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$11

$24

$42

How much do logistics claims jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for logistics claims in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What are logistics claims?

Logistics claims refer to the formal process of seeking compensation or resolution for losses, damages, or discrepancies that occur during the transportation, storage, or handling of goods. These claims are typically filed by shippers, carriers, or consignees when something goes wrong, such as lost shipments, damaged items, or delivery delays. The logistics claims process involves documenting the issue, providing evidence like photos or delivery receipts, and submitting the claim to the responsible party or their insurer. Effective claims management helps protect business interests and ensures accountability within the supply chain.

What are some typical challenges faced by a logistics claims specialist, and how can they be addressed?

Professionals in Logistics Claims often encounter challenges such as investigating complex shipment discrepancies, handling tight deadlines for claim resolutions, and communicating effectively with both clients and carriers. Managing large volumes of documentation and ensuring compliance with varying regulations can also be demanding. To address these challenges, strong organizational skills, attention to detail, and the ability to build rapport with diverse stakeholders are essential, along with staying updated on industry regulations and leveraging claims management software.

What are the key skills and qualifications needed to thrive as a logistics claims specialist, and why are they important?

A Logistics Claims Specialist requires strong analytical skills, attention to detail, and knowledge of supply chain processes, usually supported by a relevant degree or experience in logistics. Familiarity with claims management software, ERP systems, and relevant regulatory standards is typically necessary. Excellent communication, problem-solving abilities, and negotiation skills help professionals effectively resolve disputes and collaborate with clients and carriers. Mastery of these skills ensures accurate claims resolution, minimizes financial losses, and strengthens customer relationships within logistics operations.

What is the difference between Logistics Claims vs Logistics Coordinator?

AspectLogistics ClaimsLogistics Coordinator
CredentialsTypically requires knowledge of insurance, claims processing, and logistics regulationsRequires organizational skills, communication, and often a degree in logistics or related field
Work EnvironmentFocuses on claims processing, dispute resolution, and documentation within logistics companies or insurance firmsCoordinates shipments, schedules, and communication between carriers, clients, and warehouses
Employer & Industry UsageUsed mainly in logistics, shipping, and insurance sectorsCommonly employed in supply chain, transportation, and logistics companies

Logistics Claims specialists focus on managing and resolving claims related to damaged, lost, or delayed shipments, requiring knowledge of insurance and claims procedures. In contrast, Logistics Coordinators handle the planning and coordination of shipments, ensuring smooth logistics operations. Both roles are essential in the supply chain but serve different functions within the logistics industry.

More about Logistics Claims jobs

What cities are hiring for Logistics Claims jobs?

Cities with the most Logistics Claims job openings:

What states have the most Logistics Claims jobs?

States with the most job openings for Logistics Claims jobs include:

Infographic showing various Logistics Claims job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, 29% Part Time, 3% Contract, and 1% Nights. Highlights an 70% Physical, 2% Hybrid, and 28% Remote job distribution, with an average salary of $50,180 per year, or $24.1 per hour.

Logistics Claims Specialist

Axle Logistics

Knoxville, TN • On-site

Full-time

Posted 11 days ago


Job description

About Axle Logistics
Meet Axle Logistics: an award-winning logistics company that doesn't fit the mold.
We pride ourselves on changing the industry standard and setting a new tone in the logistics field. Ask our current employees what it's like to work here, and you'll hear words not often used to describe a logistics shop: energetic, contagious, addicting, inspiring, meaningful, rewarding, and fun.
At Axle Logistics, we strongly embrace the entrepreneurial spirit and have a passion for providing real opportunities to ambitious professionals who share our energy and competitive nature. Whether you're a recent college graduate or a seasoned business professional looking for a career change, we can provide you with a path for success through our comprehensive training program, professional development process, and unlimited access to a dynamic leadership team with years of experience in the industry.
We love to see each other win. Positive attitudes produce positive results, and that spirit is the foundation of everything that we do.
About the role
The Axle claims department is seeking a highly detail-oriented and organized individual to fill the role of Claims Processor. This motivated candidate will be responsible for utilizing critical thinking to manage the risk process for optimal customer payout and minimal loss to Axle. This position will require maintaining detailed documentation of claim communication, organization of initial information, and concise recordkeeping. This person will be integral to helping the team by maintaining claim details for tracking, monitoring and reporting.
What you'll do
  • Ensuring all claims are received and submitted in a timely manner with appropriate follow-up on missing information as well as the investigation of needed information.
  • Compiling information for notification of claims to carriers and insurance and performing regular follow-ups with adjusters, carriers and providing updates to customers.
  • Reviewing claim submissions and verifying the information.
  • Overseeing data entry and documentation for each claim until its completion.
  • Assessing next steps in the process based on values and information provided.
  • Processing claim payments.
  • Complying with federal, state, and company regulations and policies.
  • Performing other clerical tasks, as required.

Qualifications
  • High School diploma or GED
  • At least 2 years of experience as a claims processor or in a related role.
  • Must have strong verbal and written communication skills to correspond with adjusters, customers and carriers professionally
  • Organizational mindset
  • Working knowledge of the insurance industry and relevant federal and state regulations (familiarity with freight industry a plus)
  • Computer literate and proficient in MS Office.
  • Excellent critical thinking and decision-making skills.
  • Good administrative and organizational skills.
  • Strong customer service skills.
  • High attention to detail.